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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Exterior
Reception
Daily buffet breakfast (JPY 1760 per person)
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Shinjuku Gyoen National Garden
    ‪12 min walk‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪47 min drive‬

Room options

View all photos for Single Room, Non Smoking (A)

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Non Smoking (A)

  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking (A)

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Smoking (A)

  • 137 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, Smoking

  • 198 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Twin Room, Non Smoking

  • 198 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Economy Twin Room, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Twin Room, Smoking

  • 159 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Economy Twin Room, Non Smoking

  • 159 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Non Smoking (B)

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Non Smoking (B)

  • 137 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Single Room, Women only, Non Smoking (A)

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Women only, Non Smoking (A)

  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Smoking (B)

Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Smoking (B)

  • 137 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Semi double Room, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Semi double Room, Non Smoking

  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Semi double Room, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Semi double Room, Smoking

  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

Sotetsu Fresa Inn Higashi Shinjuku

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1419)
The price is $175
per night
$194 total
includes taxes & fees
Apr 9 - Apr 10
Sotetsu Fresa Inn Higashi Shinjuku

About this property

JR WEST GROUP VIA INN SHINJUKU

3-star hotel in Shinjuku
A microwave in a common area, laundry facilities, and a 24-hour front desk are available at this hotel.
JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

JR WEST GROUP VIA INN SHINJUKU features laundry facilities, an elevator, and a microwave in a common area. The property has a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 564 out of 942 reviews
Rating 8 - Good. 277 out of 942 reviews
Rating 6 - Okay. 78 out of 942 reviews
Rating 4 - Poor. 14 out of 942 reviews
Rating 2 - Terrible. 9 out of 942 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tokyo 2024
Best hotel!
Stayed 5 nights in Nov 2024

10/10 Excellent

Kwok Leung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Tam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to Shinjuku city and shopping district, it felt mostly safe
Stayed 3 nights in Dec 2024

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good cheap stay. Room wasn’t the biggest and there was some noise from the shower in other rooms. Property is under renovation but we didn’t hear any noise from the works or experience any distruption. Staff were friendly, location was an easy walk to everything in Shinjuku

10/10 Excellent

Fedrick

Stayed 1 night in Nov 2024

8/10 Good

Chia-Kang

Stayed 1 night in Dec 2024

10/10 Excellent

Hilyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I only stayed here for one night, I really liked this hotel. The free breakfast was delicious and consisted of a lot of variety (much better than other hotel breakfasts I've had in Japan). The staff were helpful and friendly. I liked how it was tucked away in a smaller street, yet it was walkable to the main Shinjuku area for shopping and convenient transportation. Overall, I would 10/10 recommend.

10/10 Excellent

Yuk Lung

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place as it is located in Shinjuku sanchome, where is convenient to go everywhere. secondly , the breakfast is so good that it has western and Japanese style . I always love to end the breakfast with Via Inn blend cappuccino. I definitely will come back and stay again.
Stayed 6 nights in Dec 2024

6/10 Okay

GO

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room and the entrance (well-lit and wide). The hotel is easy to find.
Stayed 2 nights in Dec 2024

4/10 Poor

Nerlys

Disliked: Property conditions & facilities
Small place
Stayed 3 nights in Nov 2024

8/10 Good

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to Shinjuku station and all of the crazy shopping and dining going on there, but still just far enough that it's quiet.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd definitely use again.
Ist time in this hotel. Clean, good breakfast, very helpful staff, 10 mins walk from Shinjuku station. Single room small, double bed, very good air con, not much storage space but fine for a short stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael A

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

kohei

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel for under $100
Stayed 1 night in Dec 2024

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

10/10 Excellent

eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. Clean hotel located in a quiet area by Shinjuku. The hot water was not working initially but the staff were quick to relocate us to a new room. Will be booking again next time i stay in the area!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff and breakfast were fantastic
Stayed 10 nights in Nov 2024

6/10 Okay

Talia

Liked: Cleanliness, property conditions & facilities
It was amazing all around the first time, the second time we stayed, the staff was not as kind, they were not willing to let us check out late despite their flyer stating we could as long as we paid. So we were rushed out and while waiting for the uber we got kicked out of the lobby. Staff was not as pleasant as the first time, at all. Weird because our stays were less than 5 days apart. It’s a shame I left with not such a great vibe after all.
Stayed 1 night in Nov 2024

8/10 Good

Mary

Stayed 1 night in Nov 2024

10/10 Excellent

Flordeliza

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Mike

Stayed 5 nights in Nov 2024

10/10 Excellent

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
It’s been so the best place we’ve stayed at in Japan. Staff is very kind and helpful, the hotel is prestige, the breakfast is good, the rooms are comfortable, you have all that you need there (even laundry machines) and it’s in a great location! Super close to the Golden Gai. Loved our stay there
Stayed 3 nights in Nov 2024

10/10 Excellent

KIMBERLEY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Great location with the shopping district just 10min walk away. Many restaurants near by. I like the complimentary body cloth so I continued to use it at the other hotels where their free amenities were slightly different and took it home. It was a lovely stay and I would stay again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Vi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accidentally booked a smoking room and the smell was horrible when we walked in. We asked to switch rooms and paid a bit more for it, but it was totally worth it for us. I was very pleasantly surprised by how clean the room was. Staff were very kind and professional. Breakfast buffet was amazing with both Japanese and Western options! So delicious. Would recommend staying here.
Stayed 2 nights in Nov 2024