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Courtyard by Marriott Toledo West

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Toledo West

Lounge
Indoor pool
Terrace/patio
Desk, iron/ironing board, cribs/infant beds, rollaway beds
Daily cooked-to-order breakfast (USD 7 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
3536 Secor Road, Toledo, OH, 43606
  • Mercy Health - St. Anne Hospital
    16 min walk
  • University of Toledo
    4 min drive
  • Wildwood Preserve Metropark
    5 min drive
  • Toledo, OH (TOL-Toledo Express)
    20 min drive

Room options

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

LED TV

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Toledo West, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (840)
The price is $111
per night
$131 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express & Suites Toledo West, an IHG Hotel

About this property

Courtyard by Marriott Toledo West

Hotel in Westgate
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
Courtyard by Marriott Toledo West offers 116 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Courtyard by Marriott Toledo West features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 641 square feet (60 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Complimentary self parking is available on site.

Courtyard by Marriott Toledo West is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 7 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 641 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 5 for children
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Hotel Toledo
Ramada Toledo
Ramada Toledo Hotel
Toledo Ramada
Ramada Toledo Hotel And Conference Center Ohio
Ramada Toledo Hotel Toledo
Courtyard by Marriott Toledo West Hotel
Courtyard by Marriott Toledo West Toledo
Courtyard by Marriott Toledo West Hotel Toledo

Courtyard by Marriott Toledo West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 294 out of 466 reviews" "
Rating 8 - Good. 97 out of 466 reviews" "
Rating 6 - Okay. 40 out of 466 reviews" "
Rating 4 - Poor. 18 out of 466 reviews" "
Rating 2 - Terrible. 17 out of 466 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet and great location
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for us.Hop off the highway restaurant right there to have dinner in.Didn't even have to get in our car. Hotel rooms were immaculate, very comfortable bed. And the breakfast was pretty good too.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
check in process was smooth and quick. Representative was very nice and professional
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Esther, Orange Park

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sinan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The team is awesome!
The team in The courtyard did the ultimate job to get me and my family settled in the right way. Thanks to all the staff for clean modern and comfy rooms that made our stay remarkable.
Stayed 2 nights in Aug 2024

2/10 Terrible

Allison

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
0 Stars Review
This hotel made my summer family trip difficult to enjoy. I ended up checking out early because of the condition of the room. First- the bathroom smelled horrible due to the shower curtain. It had that mold/pee smell. Also, the shower head did not turn on and the bathtub was clogged with hair Second- there was some sort of stain on the pillowcase and headboard of the bed my daughter use. Thirdly- there were balls of hair on the floor I was also informed there is an early check out fee which I found hard to understand why a hotel would charge to leave early. The staff was pleasant but that does not make up for the condition of the room. I was told the manager would contact me about my stay, but this has not happened. I DO NOT RECOMMEND THIS LOCATION
Stayed 2 nights in Jul 2024

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Kimyata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Workers were friendly , rooms was clean , perfect location , kind of pricey but worth it
Stayed 4 nights in Aug 2024

8/10 Good

Rose Mary

Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice facility but bad customer service
Challenging stay for us. The facilities were fine -- clean and comfortable. But unfortunately the room next to ours was the setting for a domestic disturbance in the middle of the that was very loud. We felt the hotel was slow to respond to what could have been a scary situation, and I was scared for my family when it sounded like the confrontation next door was suddenly on the verge of getting violent. Fortunately the situation resolves without injuries, but I feel the police were not brought in until far too late. And I did not feel that the hotel did enough to calm our nerves or compensate us for a very unnerving and not at all restful stay. We had driven 12 hours and had many more to go -- this was just supposed to be a place where we could get some peace, quiet and a good night's sleep. I run a small business and I know I would have offered more to guests in our position than a breakfast voucher. Further, the person at the morning registration desk went on an extended monologue about how scared SHE is of Toledo and how bad the crime is there -- which didn't make us feel any better, and won't entice us to stop either at this hotel or the city of Toledo anytime soon.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marla

Traveled with family
Liked: Property conditions & facilities
Coffee pot was broken, room never serviced by housekeeping, went and asked for clean towels both days. Did not like Bistro at all!! Didn’t realize voucher had to be all used at one time or lose the balance! Room was great, loved the shower!
Stayed 2 nights in Jul 2024

8/10 Good

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Kevin

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It felt like everything was done on the cheap. Skeleton crew for customer service, who seemed competent and were nice enough, just not enough of them. Constant line at front desk and only one person there. Folks seemed to be having enormously complicated check in or check out problems. Same at breakfast Saturday. No continental breakfast, but only one person to serve heated up “Starbucks” food. Towels in room were bare minimum and cheap. Laundry requires quarters, doesn’t take care, which requires trip to front desk, and see above about lines. Motel 6 level amenities but at Mariott prices. Saying all that, beds were comfortable, and that’s important, which is why I rated it two stars instead of one.
Stayed 3 nights in Jul 2024

4/10 Poor

Lynn

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor Communication
Marriott Courtyards are known for the professionalism. This property is the exception. At checkin I was told my verified reservation and prepayment was not received and a second payment was made. Several calls to .”levels of command “ later resulted in two charges for one night. Stay elsewhere. There are good options at the location.
Stayed 1 night in Jun 2024

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room. Did not like breakfast experience at Bistro!
Stayed 1 night in Jul 2024

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxation
Our stay was great, since we was there for my mom's pacemaker surgery, which went well then we relaxed before going home. The hood around is close and delicious.
Stayed 3 nights in Jul 2024

8/10 Good

Courtney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When checking in at 8pm, the front desk service was horrible. No one welcomed us, we were standing there with 1 guy that wasn’t helping anyone and he finally asked for my ID. He barely said 2 words. As he was doing the check in, the phone started ringing and the lady at check in snipped at the guy to pick up the phone. She was helping someone but once he was done he almost forgot his luggage he was so frazzled. The hotel was nice and clean.
Stayed 1 night in Jul 2024

8/10 Good

Trisha

Stayed 3 nights in Jun 2024

6/10 Okay

Albert del

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean property, but staff and management need improvement regarding services. Had complications regarding the "breakfast for 2" that was part of the reservations. They did not adhere to Expedia's "included amenities" and no manager on duty after normal business hours. I was at a conference off property during the normal business hours. The communication between staff and their shifts was non existent (it seemed). I had to pay for breakfast for the other person as part of my reservation. It was difficult to get toilet paper as it was locked up past business hours, and snacks or Smart Water was not accessible past business hours as that was locked up as well. I would recommend having an asst manager with keys and authority for night shifts to ease the burden of confusion. It seemed as if no one wanted to make decisions that needed a manager.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ashraf, Toledo

Traveled with family
Liked: Amenities
Great management
Stayed 7 nights in Jun 2024

8/10 Good

Jinny

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bed and pillows were comfortable, room was spacious, headboard cover was detached. What I really didn’t like was the check in, extremely slow and not very friendly. I think you should offer a continental breakfast like the Holiday Inn next to you. I tried to order a breakfast and I was told I have to wait 30 minutes because they just have turned the oven on, didn’t sound too good for a place with your reputation. I would visit again as long as you don’t host one of those satanic convention because your place will be cursed.
Stayed 1 night in Jun 2024