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Eurostars Palacio Buenavista

5.0 star property
VIP Access

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Photo gallery for Eurostars Palacio Buenavista

Exterior
Spa reception
Lobby
Junior Suite | Minibar, in-room safe, desk, laptop workspace
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Laundry
  • Gym
$129
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
Concilios de Toledo, 1, Toledo, Toledo, 45005
  • Plaza de Zocodover
    ‪4 min drive‬
  • Toledo Cathedral
    ‪6 min drive‬
  • Puy du Fou España
    ‪8 min drive‬

Room options

View all photos for Double Room (Romantic Package)

Minibar, in-room safe, desk, laptop workspace

Double Room (Romantic Package)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Double Room Single Use

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite (Single Use)

  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room Single Use

  • 484 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room (2 Adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Double Room (2 Adults + 1 child)

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Double Room

Minibar, in-room safe, desk, laptop workspace

Double Room

9.8 out of 10
Exceptional
(12 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Eurostars Palacio Buenavista

5-star Toledo hotel with restaurant
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a seasonal outdoor pool. Housekeeping is available on request.
Eurostars Palacio Buenavista offers 109 accommodations with minibars and safes. 32-inch flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Toledo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eurostars Palacio Buenavista features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 16 meeting rooms. Event facilities measuring 9322 square feet (866 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Eurostars Palacio Buenavista is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Toledana - This restaurant specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar.
Quixote Toledo - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 11 per day; includes in/out privileges)
  • Valet parking on site (EUR 11 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Quixote Toledo
  • Toledana

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 16 meeting rooms
  • 9,322 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 2 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children
  • Self parking fee: EUR 11 per day (in/out privileges)
  • Valet parking fee: EUR 11 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Hilton Buenavista
Hilton Buenavista Hotel
Hilton Buenavista Hotel Toledo
Hilton Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista
Hilton Buenavista Toledo Hotel Toledo
Eurostars Palacio Buenavista Hotel
Eurostars Palacio Buenavista Toledo
Eurostars Palacio Buenavista Hotel Toledo

Eurostars Palacio Buenavista Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 434 out of 665 reviews
Rating 8 - Good. 163 out of 665 reviews
Rating 6 - Okay. 44 out of 665 reviews
Rating 4 - Poor. 17 out of 665 reviews
Rating 2 - Terrible. 7 out of 665 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was marvelous. The front desk staff were very welcoming and helpful, our bartender (Oscar) was attentive and friendly, our room was beautiful and clean, and we would highly recommend this property for your stay in Toledo!
Foyer ceiling
View from our room
View from room
Room
Stayed 1 night in May 2025

10/10 Excellent

Julius

Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Jude

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk was not helpful trying to check in..i was very early 1030? After overnight flight..check in is at 3. I asked if we had a chance of early check in. First person said they would check with housekeeping. I asked if they would call and let me know. No answer. I then told them i would check back with them around 12. Checked back at 12 . "My" room was not ready. Since she said my room i asked her what my room number would be. She couldnt tell me because it could change. She said she would check with housekeeping. I asked if she could call me. No answer. I told her i would check back..130 checked back..not ready . I told her we would be sitting in the lobby/lounge area. She said she would come get me when room was available.. she never did. I checked at 305. Room was ready.. room turned out to be room for person with disabilities, shower is open to toilet. Waited for this? .there was not one person waiting to check in while we waited for 4 and a half hours.so they were either lying to me or didnt care. Either way terrible experience. I understand check in is at 3. Dont string me along like i have a chance of getting in early and keep telling me your checking with housekeeping. Just be honest and say sorry we cant get your room till 3 and even though i was extremely tired and i would have been disappointed, i would have went in to toledo for a few hours. Room was ok. Toilet was wet after shower. The only good service was from the two young men in the bar area.
Stayed 1 night in Apr 2025

10/10 Excellent

JUAN MANUEL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Spacious, cozy, good price, luxurious!
Stayed 4 nights in Apr 2025

10/10 Excellent

walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly polite staff.Property immaculately. Fabulous bedroom and bathroom
Stayed 1 night in Mar 2025

10/10 Excellent

Blaga, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, comfortable bed, very spacious room, friendly and helpful staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stayed

The hotel is in the outskirts of Toledo which was convenient for us the room was a goog size an confortable. The girls at the lobby were very helpful and accommodating
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking plus

Great hotel with easy parking on site. Clean and close to grocery store. We did have to take a bus to the sites as too far to walk.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward, Pomona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming helpful hotel staff, room was beautiful and breakfast was delicious!
Stayed 1 night in Dec 2024

10/10 Excellent

Juan, Heredia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, knowledgeable and friendly staff, lovely breakfast
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel E

Stayed 1 night in Oct 2024

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christipher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Just excellent value for money, superb.
Stayed 1 night in Sep 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

jedd

Stayed 1 night in Jun 2024

10/10 Excellent

Block

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Shinjni

Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay here at Palacio Buenavista. Staff was helpful and friendly. Breakfast was amazing. The room I stayed in was clean and comfortable. Easy access to taxi and train. Would highly recommend staying at this hotel whenever visiting Toledo!
Stayed 6 nights in May 2024

10/10 Excellent

Juan

Un lugar increíble.
Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Fantastic hotel with service that could improve.

The hotel in terms of its physical building, amenity, rooms, gym, views and location is all faultless. Also very good value for price paid. A genuine five star hotel for a very affordable price. With the notable exception of a nice lady called Carmella, Service in the bar and restaurant was just woeful. For both lunch and dinner it took ages to be served. We pacifically ignored for about 45 minutes. Was not hospitable. It was just plain rude. This is the aspect that should be improved. Overall, we were very happy with our stay but it was a shame that the easiest thing to do was the element that was lacking. Nonetheless, I would happily return again and pay for a better experience next time.
Stayed 1 night in Apr 2024

6/10 Okay

Gowrishankar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice hotel but the frontdesk / staff was very unresponsive. We had only one shower towel in the room for two and the A/C was not working. When we called the frontdesk, it took few mins for them to pick up the call and they said they will call us back in few mins and never called. We were so tired after the full day walking in the town that we dosed off into slept in a no so pleasant night.
Stayed 1 night in Apr 2024

2/10 Terrible

Roy

Stayed 2 nights in Apr 2024

10/10 Excellent

James

Stayed 1 night in Mar 2024