4/10 Poor
Brooke
Traveled with partner
Jun 15, 2025
Disliked: Amenities
I liked that it was right downtown and near the water. The rooftop bar and restaurant were nice.
Check in was not a good system. I called ahead and receptionist said the room would be ready when we arrived. We got there and the room was not ready. That’s okay, we’re early. We sat in the lobby for 30 minutes. Then they said the card reader was down. We then waited an hour. Decided “maybe we will just come back”- I left the phone number with the front desk and asked them to call me back. We left for a few hours to enjoy downtown Toledo and hope that by 4pm we could check in. No one called me. We got to the hotel and the deductible was $200. The room was subpar and the parking was not great. The valet would let you park by the hotel for only a few minutes otherwise you’d be told to go to the parking structure across the street.
Wouldn’t go back.
Brooke
Stayed 2 nights in Jun 2025