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Best Western Plus Metepec & Suites

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Metepec & Suites

Exterior
Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Restaurant
In-room safe, individually decorated, individually furnished, desk
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
  • Gym
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
Vialidad Solidaridad Las Torres 638, Ote San Jeronimo Chicahualco Metepec, Toluca, MEX, 50290
  • Town Square Metepec
    2 min drive
  • Galerias Toluca
    4 min drive
  • Tree of Life Artisanal Exhibition and Sale Center
    5 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    21 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Best Western Plus Gran Marques

Parking included
Free WiFi
Restaurant
Business services
3.5 out of 5, Good, (216)
The price is $46
per night
$56 total
includes taxes & fees
Jan 6 - Jan 7
Best Western Plus Gran Marques

About this property

Best Western Plus Metepec & Suites

3.5-star hotel in Metepec
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Best Western Plus Metepec & Suites offers 44 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. A business center is on site at this 3.5-star property. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Best Western Plus Metepec & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and noon.
Best Western Plus Metepec & Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping mall
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Best Western Plus Metepec Hotel
Best Western Plus Metepec
Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel
Best Western Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel Toluca

Best Western Plus Metepec & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 123 out of 451 reviews" "
Rating 8 - Good. 124 out of 451 reviews" "
Rating 6 - Okay. 85 out of 451 reviews" "
Rating 4 - Poor. 55 out of 451 reviews" "
Rating 2 - Terrible. 64 out of 451 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Fernando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible hotel but noisy location
Hotel is right next a busy road and the the single-pane windows do not help reducing the noise. Bed seemed old and not very comfortable, there were 5 pillows to choose from but all very thick and we prefer low pillows. We changed the room as neighbors were rude and noisy and the friendly staff tried hard to accommodate us in a room away, which was still noisy by the road traffic. Earplugs are a must in this hotel. We would not come back to this location.
Stayed 1 night in Jul 2024

2/10 Terrible

Arturo

Traveled with partner
Disliked: Amenities
Aléjate de este lugar, están coludidos con extorsionadores: yo resido en el extranjero al hacer mi check in mostré mi licencia de manejo de dónde resido y mi teléfono del mismo país, al ir al cuarto no había agua en el sanitario por lo cual le hice saber a recepción a una tal monse( así le dijo una compañera) le dije que me arreglara el agua o me cambiara de habitación en esta habitación podía ver la calle entonces inmediatamente me dijo los cambio de habitación en una actitud sospechosa. Nos cambió a una habitación que da a otras habitaciones. Estábamos muy cansados por lo cual nos dormimos, al rededor de las 11:00 pm me llamaron insistentemente por whats up pero la verdad estaba casi dormido y por error contesté, era una voz de mujer que hablaba de recepción y empezó a decir que estaba la policía en el hotel que hubo un rapto de una niña en otro estado y que el automóvil del crimen estaba estacionado en las instalaciones del hotel, yo creí esa versión por qué NADIE SABÍA QUE YO ESTARÍA HOSPEDADO EN ESO HOTEL NI SIQUIERA MI FAMILA( GRAVE ERROR) al instante me pasa a un hombre supuesto comandante de la policía me pide que cambie a video llamada al hacerlo mi sangre se congeló al ver las siglas de un grupo me contó de casi la misma versión solo que los secuestradores eran de un grupo antagónico por lo cual iban a revisar el hotel habitación por habitación, es muy larga la historia mi pesadilla y la de mi familia duró casi 9 horas solo ALÉJENSE DE ESTE LUGAR.
Stayed 2 nights in Jul 2024

8/10 Good

Perla

Traveled with family
Liked: Staff & service
Disliked: Amenities
Is to much noise at night time
Stayed 2 nights in Jun 2024

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Traveled with family
Good
Stayed 3 nights in Jun 2024

6/10 Okay

thalia

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good choice for one night!
Stayed 1 night in May 2024

2/10 Terrible

Gerardo, Houston

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cheap motel that even offer rooms by the hour
Stayed 2 nights in Mar 2024

6/10 Okay

ALONSO MORALES

convenient for one night
Stayed 1 night in Mar 2024

8/10 Good

Waldemar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view. No room service
Stayed 1 night in Feb 2024

6/10 Okay

ARELI

Stayed 1 night in Dec 2023

8/10 Good

Jesus

Traveled with group
Nice place thanks
Stayed 1 night in Jul 2023

2/10 Terrible

Karina

Stayed 2 nights in Apr 2022

8/10 Good

Juan carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Good Hotel, stayed for 1 night for business. Clean and good service. For sleep over was perfect.
Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stay away from this place
Rude front desk person. There is a red/blue light outside of the hotel that reflected in my room all night long...I could not sleep the whole night.
Stayed 1 night in Mar 2021

10/10 Excellent

Juana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property did NOT have an elevator and we were on the third floor. Very inconvenient and I’m sure that’s not even legal. The shower and toilet were also INSIDE the guest room. It was not a separate room and there was NO privacy.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Stayed 3 nights in May 2019

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Since day one ..no hot water...was asked to front desk but nothing ..second day no water..no shower not even to brush ur ..teeth...
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing was wifi signal to poor. But ok to spend the night on business trip.
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
WiFi reception
The only thing that was poor was the WiFi reception. I was on the second floor and had some trouble to work in there because of it.
Stayed 2 nights in Jul 2018

8/10 Good

Xanat, Ciudad de Mexico

Liked: Cleanliness, staff & service, room comfort
Unable to work
I selected this hotel because it had work stations with internet. When I got to the hotel they told me they didn’t have any. I tried using the WiFi but it was too slow in the room that i had. So I wasn’t able to work.
Stayed 1 night in May 2018