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Courtyard by Marriott Toluca Airport

3.5 star property

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Photo gallery for Courtyard by Marriott Toluca Airport

Lobby
Terrace/patio
Room, 2 Double Beds, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Boulevard Miguel Aleman 177, Toluca, MEX, 50226
  • Toluca Convention and Exhibition Center
    ‪5 min walk‬
  • Plaza Sendero Toluca
    ‪2 min drive‬
  • Centro Dinámico Pegaso
    ‪8 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | 1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Courtyard by Marriott Toluca Airport

3.5-star Toluca hotel with coffee shop/cafe
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, free airport pick-up, and a free shopping center shuttle. Other amenities include a 24-hour business center, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Courtyard by Marriott Toluca Airport offers 153 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 42-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2691 square feet (250 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a library, and a terrace. A shuttle from the airport to the hotel (available 24 hours) and an area shuttle are complimentary for guests. Onsite self parking is complimentary.

Courtyard by Marriott Toluca Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Café Del Rey - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Centro - This bar specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle at scheduled times and on request
  • 24-hour airport shuttle
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 14 for adults and USD 7 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Café Del Rey
  • Centro

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,691 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lever door handles
  • No elevator
  • Portable bathtub seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 for adults and USD 7 for children
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Toluca Airport
Courtyard Marriott Toluca Airport Hotel
Courtyard Marriott Toluca Airport
Courtyard Toluca
Toluca Courtyard
Courtyard By Marriott Toluca
Courtyard by Marriott Toluca Airport Hotel
Courtyard by Marriott Toluca Airport Toluca
Courtyard by Marriott Toluca Airport Hotel Toluca

Courtyard by Marriott Toluca Airport Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 160 out of 337 reviews
Rating 8 - Good. 95 out of 337 reviews
Rating 6 - Okay. 40 out of 337 reviews
Rating 4 - Poor. 21 out of 337 reviews
Rating 2 - Terrible. 21 out of 337 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susy

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

2/10 Terrible

JOSE ANGEL

Disliked: Staff & service
TERRIBLE, TERRIBLE, TERRIBLE THAT IS ALL I CAN SAY. I PAID FOR THE ROOM SEVERAL DAYS AGO, AND I SHOW UP TO FIND OUT THAT THE HOTEL IS OVERBOOKED AND THE STAFF COULD CARE LESS…AFTER OVER AND HOUR OF WAITING THEY ARE FINALLY TAKING ME TO A HOTEL MUCH FARTHER AWAY AND HAL THE PRICE…..
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robert

Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Amenities
Nice place to stay
Stayed 1 night in Feb 2025

2/10 Terrible

Norma

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel apparently is closed for the season the manager let me know by email the day after the hotel is closed that we now have to go to the Tollocan hotel. The tollocan hotel is much further away from our destination and the traffic to get there is horrendous and quite frankly quite dangerous to even get into the parking lot having to cut across 4 lanes to be able to reach the parking lot. The hotel was also under renovation had to use the staff elevator because they closed the main lobby. There wasn’t a full menu for breakfast. No room service. Overall one of the worst hotel experiences I have ever had. If I had known all of this I would have considered using a completely different service. Why let someone book when the hotel will be closed as well as say that the rooms are almost sold out when you have a whole hotel almost available.
Stayed 4 nights in Dec 2024

4/10 Poor

MARIO

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Expedia mentioned "free airport shuttle" so I called the property and they rejected to pick me up, claiming they were busy. I asked when was the earliest time they could come and they gave me a time but said they would charge me (considerably more expensive than a regular taxi). I asked to speak with the manager and they kept me on hold for 17 minutes, after which they told me the manager was not available and simply hung up. Room was old, too simplistic, and without ANY equipment. The A/C was very old and the heat did not work. The hinges on the shower's door were very loose which had me worry the door could fall and injure me or my son. When I asked for basic toiletries (toothpaste and toothbrush), they said they only had stuff for sale but they were out of toothpaste anyway. Not precisely what you expect from a Courtyard location. Definitely not coming back.
Stayed 1 night in Dec 2024

10/10 Excellent

Flaubert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. They were welcoming, friendly always ready to help! Highly recommend!
Stayed 5 nights in Nov 2024

10/10 Excellent

Carlos

Stayed 2 nights in Sep 2024

10/10 Excellent

Hilda, New Caney

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was helpful & courtios .
Stayed 1 night in May 2024

2/10 Terrible

Magda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk customer service was terrible, Miss Yescas was so rude and disrespectful.
Stayed 2 nights in May 2024

2/10 Terrible

paolo

Stayed 1 night in Mar 2024

10/10 Excellent

Carmelo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, convenient and safe
Stayed 5 nights in Feb 2024

4/10 Poor

Catherine

Stayed 1 night in Jan 2024

4/10 Poor

Felipe

Liked: Staff & service
Disliked: Property conditions & facilities
No valet receiving the car. Walking from parking in the rain is terrible.
Stayed 1 night in Jul 2023

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The property is nice, however, we chose the hotel specifically for the airport transfer. We could have had an equally nice hotel experience elsewhere for much cheaper but we wanted the airport transportation. We were not informed until we went to schedule the transportation that they apparently do not have transportation. We were frustrated as airport transport was listed as an amenity in our reservation paperwork.
Stayed 1 night in Feb 2023

2/10 Terrible

iliana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Will not return

They closed the hotel and gave me room at another hotel that was far from airport and I had to pay for a taxi to get there. Bed was hard and not confortable
Stayed 1 night in Jan 2023

6/10 Okay

Hector G

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

4/10 Poor

Alfredo

Stayed 1 night in Oct 2022

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2022

6/10 Okay

Ramón

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I can't believe it's a Marriott
Stayed 1 night in May 2022

4/10 Poor

Bruce, Fresno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We love the staff here but we asked them every day to fix our ac unit and they didn’t. Our room was hot and uncomfortable which was not ok. We asked for a discount and the manager refused.
Stayed 4 nights in Apr 2022

8/10 Good

Joseph

Traveled with group, Business traveler
Disliked: Amenities
Staffs were good, overall is okay for Mexico
Stayed 3 nights in Apr 2022

2/10 Terrible

jabbar, St. Albert

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t stay on this hotel but they changed me When I did try cancel my booking just after 5 minutes after booking Any way I couldn’t get my money back
Stayed 1 night in Jan 2022

10/10 Excellent

ADRIAN

Business traveler
Liked: Cleanliness, staff & service

Buen hotel en general

El hotel está en remodelación porque al parecer es algo viejo. Está limpio pero las camas están muy suaves. El desayuno muy bueno. Algo que no me gustó es que el bar estaba cerrado el sábado en la noche.
Stayed 1 night in Nov 2021