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DoubleTree by Hilton Toluca

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton Toluca

Lobby
Lobby
Exterior
Indoor pool
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Industria Minera 503, Toluca, MEX, 50010
  • Galerias Toluca
    ‪2 min drive‬
  • The Cosmovitral
    ‪4 min drive‬
  • San Jose de Toluca Cathedral
    ‪5 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Room, 2 Double Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 226 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Toluca Airport

Free airport shuttle
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very Good, (299)
The price is $67
per night
$81 total
includes taxes & fees
Feb 16 - Feb 17
Courtyard by Marriott Toluca Airport

About this property

DoubleTree by Hilton Toluca

4-star Toluca hotel close to Galerias Toluca
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
DoubleTree by Hilton Toluca offers 145 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. Beds feature Egyptian cotton sheets. Televisions come with premium cable channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Toluca hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Toluca features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 8 meeting rooms. Event facilities measuring 6240 square feet (580 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, concierge services, and a fireplace in the lobby. Guests can use the indoor pool at a partner property. Onsite self parking is complimentary.

DoubleTree by Hilton Toluca has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Restaurante Patio - This family restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Cantina La Reforma Uno - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Secured valet parking on site (USD 6 per stay)
  • Wheelchair-accessible van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 13 to 13 for adults and USD 13 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cantina La Reforma Uno
  • Restaurante Patio

Things to do

  • 24-hour gym
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference center (6,240 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 63
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 14 to December 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13 to 13 for adults, and USD 13 to 13 for children
  • Secured valet parking fee: USD 6 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 63 (subject to availability)
  • Cribs (infant beds) are available for an additional fee
  • Facilities fee: USD 10.46 per person, per day and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Campanario Toluca
Hotel Campanario Toluca
DoubleTree Hilton Toluca Hotel
DoubleTree Hilton Toluca
DoubleTree by Hilton Toluca Hotel
DoubleTree by Hilton Toluca Toluca
DoubleTree by Hilton Toluca Hotel Toluca

DoubleTree by Hilton Toluca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 182 out of 319 reviews" "
Rating 8 - Good. 74 out of 319 reviews" "
Rating 6 - Okay. 29 out of 319 reviews" "
Rating 4 - Poor. 14 out of 319 reviews" "
Rating 2 - Terrible. 20 out of 319 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Felipe

Traveled with group
Liked: Staff & service
The inside of the property is in good condition but the outside is terrible. I stayed there because I was going to an event nearby. I was not satisfied overall with this hotel!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Araceli M

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Pole, Long Beach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & neat in the inside!
Stayed 3 nights in Aug 2024

10/10 Excellent

esbeide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
m
Stayed 1 night in Jul 2024

6/10 Okay

Gabriela, BEDFORD

Dark and gloomy nothing like the pictures
Stayed 2 nights in Jul 2024

8/10 Good

maria, Chula Vista

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toluca is not very safe
Stayed 2 nights in May 2024

10/10 Excellent

esbeide

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

esbeide

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the address is wrong I had to pay a taxi to take me to the hotel besides that we loved the stay here
Stayed 1 night in Feb 2024

10/10 Excellent

Jesus

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and quiet rooms
Stayed 1 night in Mar 2024

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Super Clean, Well kept. Will be rebooking in the future!
Stayed 1 night in Jan 2024

6/10 Okay

Majid

Business traveler
We stayed just one night. I had much more expecation. The room was old and less comfortable. The service and checking was not comfortable and friendly. Breakfast was fine.
Stayed 1 night in Dec 2023

2/10 Terrible

Dominique

Business traveler
Liked: Property conditions & facilities
They put me in a terrible room because I booked on Expedia. I asked for change and they took one hour to proceed. Also I had to shorten my stay due a customer request. I had originallly a 3 nights reservation and they refuse to reimburse me for one night . I will never return in that place. The service at the Lobby is terrible . In two days I was there I asked to meet a manager and they never showed up .
Stayed 3 nights in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

melinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice hotel..unfortunately in an industrial area away from much of anything. Misleading as to airpot transfer, they do not provide one to mexico city airpot as a matter of fact not even to the localvairport as their transport seems to aways be in the shop...rooms are very clean and nice beds, no in room refrigerator , very bland...on ascale of 1 to ten i would rate it a 6. Food was good not great always served luke warm had to send back every time. Bar was beautiful but didnt have many selections....i would not return mostly due to location....
Stayed 3 nights in May 2023

8/10 Good

IRIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we made the reservation with Expedia it said the breakfast was included and once we were there it wasn't.
Stayed 3 nights in Apr 2023

6/10 Okay

Armando

Stayed 1 night in Apr 2023

6/10 Okay

Patricia

Traveled with partner
Liked: Cleanliness, staff & service
Los espacios son muy amplios e iluminados. La habitación es cómoda. El hotel es bonito. La alberca a pesar de que se suponía que era climatizada, estaba muy fría, imposible entrar. Llamamos a recepción, fueron a ajustarla pero esperamos mas de una hora y nunca se calentó. me gustaría que hubiese minibar en la habitación, o al menos un refrigerador.
Stayed 1 night in Apr 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Nick

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant for both breakfast and dinner was fantastic. Best steaks we have had in a while.

8/10 Good

Armando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the structure of the building. Also the waiters at the buffet. Didn't like that I was not explained correctly with the hours of the buffet.

6/10 Okay

Marcial

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi habitación no estuvo lista cuando llegue..3 horas después...el hotel está limpio..no había secadora de pelo...experiencia regular ..

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Oct 2022

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very friendly personnel, quiet
Stayed 1 night in Aug 2022

10/10 Excellent

LUIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

MELVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022