Hacienda San Martín

3.5 star property

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Photo gallery for Hacienda San Martín

Junior Room, 1 Queen Bed | Terrace/patio
Interior
Interior
Exterior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Carretera Toluca-México, Km. 44, Hacienda San Martín Lt.12, Ocoyoacac, MEX, 52740
  • Las Plazas Outlet Lerma
    ‪9 min drive‬
  • La Marquesa National Park
    ‪9 min drive‬
  • Plaza Sendero Toluca
    ‪12 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪20 min drive‬

Room options

Junior Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Hacienda San Martín

3.5-star Ocoyoacac hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
Hacienda San Martín offers 18 accommodations with complimentary bottled water and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers a library, a terrace, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Onsite venue - This café serves breakfast and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Uncovered self parking on site (MXN 50 per stay; includes in/out privileges)
  • Valet parking on site (MXN 50 per stay; includes in/out privileges)
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: MXN 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 per person
  • Airport shuttle fee: MXN 997 per vehicle
  • Uncovered self parking fee: MXN 50 per stay (in/out privileges)
  • Valet parking fee: MXN 50 per stay (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Parking height restrictions apply

Property is also known as

Hacienda San Martín Hotel Ocoyoacac
Hacienda San Martín Hotel
Hacienda San Martín Ocoyoacac
Hacienda San Martín
Hacienda San Martín Hotel
Hacienda San Martín Ocoyoacac
Hacienda San Martín Hotel Ocoyoacac

Hacienda San Martín Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 106 reviews
Rating 8 - Good. 25 out of 106 reviews
Rating 6 - Okay. 8 out of 106 reviews
Rating 4 - Poor. 9 out of 106 reviews
Rating 2 - Terrible. 10 out of 106 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Irma Sonia

Stayed 1 night in Sep 2024

10/10 Excellent

Roland, Aiken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything & more that I was hoping for!!
Stayed 4 nights in Nov 2023

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama muy cómoda. Hacía un poco de calor en la habitación. En la reservación decía que incluía estacionamiento gratuito pero nos cobraron $50
Stayed 1 night in Sep 2023

8/10 Good

Alejandro Martinez

Stayed 1 night in Apr 2023

2/10 Terrible

Samuel

Disliked: Staff & service, property conditions & facilities, room comfort
Do not stay here
I wish I could give this property zero stars. It’s not really a hotel and should not be operating as such. There was no heat, no service, no taxis just an isolated freezing cold room in a strange location.
Stayed 1 night in Dec 2022

2/10 Terrible

Patricia

Stayed 1 night in Dec 2022

2/10 Terrible

Martin

Disliked: Amenities, property conditions & facilities
Everything is very old
Stayed 1 night in May 2022

2/10 Terrible

Jose Luis

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stay was horrible the Hotel does not offer any food service after 7pm, it’s very secluded and if you do not have a car you can’t do anything, delivery is not an option, Hotel does not have any car service, you basically you are stuck in there, taxis will charge a ridiculous amount of money to get there, hotel does not have climate in the room and there are extremely cold during this time a year, overall it was a horrible experience, they sell it as a very exclusive full of amenities and it’s NOT! DO NOT STAY THERE! ITS NOT WORTH IT
Stayed 2 nights in Nov 2021

4/10 Poor

Ana Beatriz

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No vale la pena.
Presume más de lo que es, no hubo internet, no había canales en la televisión, el termostato ni servía, no hay nada alrededor. Desepcionante a grandes rasgos. Hubiera preferido llegar a la ciudad que está experiencia.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities, room comfort
La cama rechina te despierta al moverte el cuarto no esta totalmente limpio el hotel en general es viejo . No nos gusto . No volveremos a quedarnos en ese hotel
Stayed 1 night in Apr 2021

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PARADISE
BEAUTIFUL PLACE INSIDE THE FORREST WITH GORGEOUS ROOMS WITH A MEXICAN HACIENDA TOUCH, EXCELLENT AND FRIENDLY STAFF THAT MEKE YOU FEEL LIKE HOME, A AAA+ PLACE.
Stayed 1 night in Oct 2018

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise!!!
Best experience ever, beautiful forest and great instalations!!!
Stayed 2 nights in Oct 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Martin
I have a very pleasant stay at this Hacienda. Highly recommended.
Stayed 1 night in Jul 2018

8/10 Good

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Raymundo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
No hay aire acondicionado, al menos deberían de poner un ventilador.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria del Mar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente escapada, vale la pena encender la chimenea. Guadalupe hizo de nuestra estancia un éxito!
Stayed 1 night in Nov 2024

10/10 Excellent

Angel

Aparte de descansar falta tener la opción de por lo menos salir a pasear, etc
Stayed 2 nights in Oct 2024

10/10 Excellent

FRANCISCO JAVIER

Liked: Cleanliness, staff & service
Excelente servicio
Stayed 2 nights in Oct 2024

10/10 Excellent

Johan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

8/10 Good

Guillermo

Traveled with family
Liked: Amenities
La habitación olía a humedad y la calefacción no servía
Stayed 1 night in Oct 2024

6/10 Okay

Delfino, IXTAPALUCA

Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Avelina Sotres

Stayed 1 night in May 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024