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Holiday Inn Express Toluca by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Toluca by IHG

Exterior
Interior
Garden
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $87
includes taxes & fees
Jun 13 - Jun 14

Explore the area

View in a map
Paseo Tollocan Ote Number 818, Toluca, MEX, 50160
  • Place, Galerias Toluca
    ‪3 min walk‬
  • Place, Centro De Arte Y Cultura
    ‪3 min drive‬
  • Place, Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida
    ‪4 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(27 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom shower

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Holiday Inn Express Toluca by IHG

3-star Toluca hotel with 4 bars/lounges
4 bars/lounges, a fitness center, and a coffee shop/cafe are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express Toluca by IHG offers 127 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include showers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a vending machine, and an arcade/game room. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Holiday Inn Express Toluca by IHG is a smoke-free property.

Guests are offered a complimentary English breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: 51-percent of room rate for check-in between 9:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 150 per vehicle (one way)
  • Late check-in fee: 51-percent of room rate for check-in between 9:00 AM and noon

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Toluca
Holiday Inn Express Toluca
Holiday Inn Express Toluca Hotel

Holiday Inn Express Toluca by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 534 out of 936 reviews
Rating 8 - Good. 270 out of 936 reviews
Rating 6 - Okay. 81 out of 936 reviews
Rating 4 - Poor. 28 out of 936 reviews
Rating 2 - Terrible. 23 out of 936 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Alejandro

Really nice and clean Staff was polite and
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff very friendly and helpful I stay already couple times here
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay overall
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Oct 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and comfortable, good breakfast buffet options. The only issue is these rooms do not have microwave and refridgerator.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views to the garden was amazing! Staff is super friendly and helpful, clean, breakfast was great and fresh!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommend staying at this hotel.Its really nice and the attention was great.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Laura lugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Mar 2025
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Cesar

Liked: Staff & service
Breakfast food not so good
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean Profesional people
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to freeway
Stayed 1 night in Dec 2024
Verified

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poner room sevice
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok, but it was a little noisy from adjacent rooms so I didn’t get a great night sleep.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Iván

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Rafael

I did not like the noise from the laundry room which was located above my room
Verified

2/10 Terrible

Sergio Francisco Campos

Liked: Property conditions & facilities
AC don’t work they move us to different rooms and ac dont work, the rooms don’ have frigde.
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 of the 3 rooms we booked AC air didn’t work. They could not make it work right or move us to a different rooms. It’s was a nightmare. Front desk very unprofessional and incompetent to resolve our situation. We want our full money back.
Verified

2/10 Terrible

Oscar

Disliked: Staff & service, amenities
Mal la habitación estaba en el pasillo del personal general limpieza mala Para finalizar no me quieren facturar por qué fue la reserva por aplicación Despota la recepcionista, mal todo para el costo Ojo si factura y reserva por app no facturan
Stayed 1 night in Feb 2026