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Hotel Oxú

2.5 star property

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Photo gallery for Hotel Oxú

Reception
Front of property
Superior Room | Premium bedding, memory foam beds, in-room safe, individually decorated
Bar (on property)
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av. Paseo Real Acatitlan KM 3.5, Valle de Bravo, MEX, 51200
  • Avandaro Waterfall
    ‪7 min drive‬
  • Artisan Market
    ‪8 min drive‬
  • Museum Joaquin Arcadio Curroc Valle de Bravo
    ‪9 min drive‬

Room options

View all photos for Superior Room

Superior Room | Premium bedding, memory foam beds, in-room safe, individually decorated

Superior Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, Garden View

Standard Room, 1 Queen Bed, Balcony, Garden View | Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Room, 1 Queen Bed, Balcony, Garden View

  • 172 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Oxú

Valle de Bravo hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, spa services, concierge services, and a convenience store are onsite.
Hotel Oxú offers 8 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually decorated. Memory foam beds feature premium bedding. 42-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). In-room massages, irons/ironing boards, and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wireless Internet access.

This Valle de Bravo hotel also offers spa services, a terrace, and multilingual staff. Complimentary uncovered self parking is available on site.

Hotel Oxú is a smoke-free property.

A complimentary manager's reception is offered on select days.
Hotel Oxú has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free secured, uncovered self parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 120 to 250 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Mobile key entry
  • Printer
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Wednesday - Monday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 250 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Oxú Hotel
Hotel Oxú Valle de Bravo
Hotel Oxú Hotel Valle de Bravo

Hotel Oxú Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 44 reviews
Rating 8 - Good. 9 out of 44 reviews
Rating 6 - Okay. 7 out of 44 reviews
Rating 4 - Poor. 3 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Small hotel, making the most out of the land they have. The rooms are big enough, well designed and they were clean. Bed is super comfortable, and the shower works really well. It’s a good option for a quick stay in Valle de Bravo. The only inconvenience was customer service. Check in is at 4 pm so we got there early because of a wedding and we needed a room to get dressed. We had a hard time working out a solution with the people at front desk so we could have a room by 2 pm instead of 4. Also nobody is at the front desk ever, you have to go find them somewhere else
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Stayed 1 night in Oct 2024

6/10 Okay

Fernando David Ramírez

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Expensive for the experience
Stayed 1 night in Jun 2024

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Weekend Valle
The room was hot and had no mosquitoe screens, so, it was uncomfortable at night
Stayed 2 nights in May 2024

6/10 Okay

Adela

Traveled with family
Disliked: Amenities
No restaurant from Sunday lunch until Thursday. Not even breakfast just coffee. Power outs of electricity which made the check in very problematic.
Stayed 1 night in Apr 2024

4/10 Poor

virginia

Disliked: Staff & service
The room space is tiny, the price is really expensive for what it is. No hot water, difficult to find support.
Stayed 2 nights in Apr 2024

6/10 Okay

Alberto

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El hotel está bonito pero el servicio es bastante regular. Llegamos a la 1 pm y no había nadie en la recepción así que tuve que marcar por teléfono para conectar con alguien y que llegaran a atendernos 15 min después...necesitábamos cambiarnos y dejar maletas para ir a una boda y a pesar de que la habitación estaba disponible no nos la quisieron dar (nos querían hacer un cobro de early check-in que no acepte), así que hicimos el pago de la habitación antes de irnos a la boda, no nos dieron la llave de la habitación y nos dijeron que la dejarían con la persona de vigilancia....Llegamos en la noche y con la sorpresa de que la persona de recepción olvidó dejarnos la llave de la habitación con el vigilante...
Stayed 1 night in Feb 2024

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila estancia, para desconectarse de la ciudad y de forma cómoda
Stayed 1 night in Aug 2023

8/10 Good

Catalina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para pasa una noche tranquila
Stayed 1 night in Jul 2023

10/10 Excellent

ELOISE

Stayed 1 night in Mar 2023

10/10 Excellent

Selene

Traveled with partner
Nos encantó nuestra estancia, el lugar es comodo y bonito con una vista increíble. Además de estar junto a un espacio donde puedes encontrar varias opciones de comida, bebida y café. Ideal para viajar en pareja
Stayed 2 nights in Nov 2024

6/10 Okay

Nora P

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
El hotel tiene fiestas nocturnas a lado
Todo hubiera estado bastante bien, pero el establecimiento no menciona que están a lado de un antro y la música se escucha súper fuerte toda la madrugada, nosotras íbamos en plan de descanso y fue imposible dormir.
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandro

Stayed 1 night in Oct 2024

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena estancia
Stayed 1 night in Oct 2024

10/10 Excellent

Orlando Orozco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convivir con la naturaleza sin perder comodidad, la atención del personal fue excelente, las habitaciones cómodas, con tv por cable y un pequeño balcón con vista a los árboles, no tuvimos vecinos por lo tanto no escuchamos ruidos más que de los bares de junto. Sin duda volvemos por lo privado y lo mágico.
Stayed 2 nights in Jun 2024

10/10 Excellent

Armando

Stayed 1 night in Jun 2024

4/10 Poor

Rafael Antonio

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Hector

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s ok
Stayed 1 night in Feb 2024

10/10 Excellent

JUSTINO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonitos espacios
Stayed 1 night in Feb 2024

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Creo que la relación costo/beneficio no es muy buena. El precio es un poco elevado para lo que ofrece.
Stayed 1 night in Oct 2023

8/10 Good

Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
El hotel es muy lindo, pero el servicio es bastante regular. Cuando llegamos no había nadie en la recepción, aunque estuvimos buscando por todos lados y llamando, pasaron 15 minutos para que apareciera alguien
Stayed 1 night in Oct 2023

6/10 Okay

pablo

Traveled with partner
Liked: Staff & service
No vale lo que cobran, las habitaciones son muy pequeñas
Stayed 2 nights in Oct 2023

10/10 Excellent

Raul Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo pasamos una noche en familia. Todo excelente
Stayed 1 night in Sep 2023

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy cómodo y limpio, buena opción en Acatitlán, el personal muy amable.
Stayed 1 night in Sep 2023

10/10 Excellent

alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente opcion, para hospedarse en Valle de Bravo, Limpio, nuevo, comodo y a precio accesible.
Stayed 2 nights in Sep 2023