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Hotel Plaza Morelos

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Plaza Morelos

Property grounds
Dining
Lobby sitting area
Desk, blackout drapes, iron/ironing board, free WiFi
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Aquiles Serdan No. 115, Col. La Merced, Toluca, MEX, 50080
  • San Jose de Toluca Cathedral
    ‪3 min walk‬
  • The Cosmovitral
    ‪9 min walk‬
  • Nemesio Díez Stadium
    ‪14 min walk‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪28 min drive‬

Room options

View all photos for Individual Room

Desk, blackout drapes, iron/ironing board, free WiFi

Individual Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Desk, blackout drapes, iron/ironing board, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel Plaza Morelos

3.5-star hotel in Toluca City-Centre
This smoke-free hotel features 2 restaurants, a coffee shop/cafe, and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Plaza Morelos offers 56 accommodations with complimentary bottled water and irons/ironing boards. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. Event facilities measuring 183 square feet (17 square meters) include conference space. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Hotel Plaza Morelos is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Hotel Plaza Morelos has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Free continental breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 183 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Plaza Morelos
Plaza Morelos Hotel
Plaza Morelos Hotel Toluca
Plaza Morelos Toluca
Hotel Plaza Morelos Hotel
Hotel Plaza Morelos Toluca
Hotel Plaza Morelos Hotel Toluca

Hotel Plaza Morelos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 47 reviews" "
Rating 8 - Good. 17 out of 47 reviews" "
Rating 6 - Okay. 10 out of 47 reviews" "
Rating 4 - Poor. 4 out of 47 reviews" "
Rating 2 - Terrible. 2 out of 47 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lionel Antonio

Stayed 2 nights in Dec 2021

10/10 Excellent

LUIS ADOLFO

Stayed 1 night in Dec 2021

10/10 Excellent

Edith

Stayed 1 night in Dec 2021

8/10 Good

Sergio arturo

Stayed 3 nights in Nov 2021

8/10 Good

carlos a

Stayed 1 night in Nov 2021

8/10 Good

Víctor Hugo

Stayed 2 nights in Oct 2021

8/10 Good

Miguel A

Stayed 2 nights in Jul 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Bastante limpio, las mucamas y porteros muy agradable, comida buena en restaurante. El telefono publicado en hoteles.com no sirve, encontre otro numero y confirme el registro.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

4/10 Poor

rogelio, Mexico

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Convenient location but best to avoid if possible.
ABOUT OUR STAY - We booked 4 rooms for 2 nights as we were attending a wedding in Toluca. Our party comprised 6 adults and 4 children, and we had two cars to park. PROS - Convenient location in City Center. Very close to the Cathedral, the "Arcos", and the Cosmo Vitral. All at walking distance. Room was clean and the bed was comfortable. CONS - Despite the fact that we got "refurbished rooms", the windows did not close properly in 2 of 4 rooms, the mirror was broken in one of them. There was an electricity outage for 4hrs+ that left us without water or lights. No alternate mechanisms were available (not even candles!) and no emergency lighting was available in rooms or common areas, not even stairs. The parking lot is difficult to access and poorly signaled. Despite the fact that the rate included breakfast we were refused breakfast for children unless we paid and also we were told that Sunday breakfast was not free (BTW Sunday breakfast was not different of any other day breakfast, which is just eggs, coffee, juice and nothing more). If you look at the pics of the hotel, you will note that there is only one pic of a room. There is a reason for that. Next door to the hotel there is a run-down bar (loud music until late) and the street is very noisy. This was aggravated because it was not possible to close the single-glazed windows properly. Also, Toluca is a chilly city and we got a nasty draft. The staff at front desk was not very polite (almost rude).

8/10 Good

Khan, Qatar

Liked: Cleanliness, room comfort
Amazing location
It was great Hotel, people are friendly and had a very great stay.

8/10 Good

Roman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal
Todo bien
Stayed 1 night in Dec 2021

10/10 Excellent

Marisela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo súper bien ambiente agradable personal muy amable Desayuno muy rico
Stayed 1 night in Dec 2021

8/10 Good

Araceli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el trato del personal del hotel muy amables
Stayed 1 night in Dec 2021

6/10 Okay

Magnolia

Stayed 1 night in Nov 2021

8/10 Good

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpieza y comodidad
Lugar limpio y seguro
Stayed 1 night in Nov 2021

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación Buena relación precio servicio Limpieza servicio de cable excelente
Stayed 1 night in Nov 2021

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Realmente muy recomendable muy buena atención y servicio muchas gracias
Stayed 1 night in Nov 2021

8/10 Good

CLAUDIA MA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Itzel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento y agradable.
Stayed 1 night in Nov 2021

6/10 Okay

ROBERTO OLIVER

Traveled with group
Liked: Cleanliness
Stayed 1 night in Oct 2021

6/10 Okay

Arianna

Traveled with family and small children, Traveled with group
Liked: Cleanliness
En las descripciones del hotel dice que tienen camas queen, así fue mi reservación y llegando en recepción nos dijeron que solo cuentan con camas matrimoniales, deben actualizar y poner las habitaciones que realmente ofrecen y no mentir, lo único bueno es la ubicación
Stayed 1 night in Oct 2021

8/10 Good

Saul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Tania Edith

Stayed 3 nights in Aug 2021