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Hotel Tierras Blancas

4.5 star property

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Photo gallery for Hotel Tierras Blancas

Outdoor pool, pool umbrellas, sun loungers
Exterior
Exterior
Superior Room | Premium bedding, down comforters, individually decorated
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Spa
  • Parking included
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
Calle Tierras Blancas, Otumba, Valle de Bravo, MEX, 51204
  • Central Square
    ‪16 min walk‬
  • Valle de Bravo Dam
    ‪20 min walk‬
  • Velo de Novia Waterfalls
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, individually decorated

Deluxe Room

  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, individually decorated

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, individually decorated

Superior Room

  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Room, 2 Double Beds, Accessible, Ensuite

Exclusive Room, 2 Double Beds, Accessible, Ensuite | Premium bedding, down comforters, individually decorated

Exclusive Room, 2 Double Beds, Accessible, Ensuite

  • 129 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Tierras Blancas

4.5-star hotel in Otumba
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a rooftop terrace, a conference center, and coffee/tea in a common area. Change of towels is available on request.
Hotel Tierras Blancas offers 28 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and complimentary toiletries. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads. This Valle de Bravo hotel provides complimentary wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Hotel Tierras Blancas features an outdoor pool and a children's pool. The hotel offers a restaurant. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4.5-star property consist of a business center, 3 meeting rooms, and coworking spaces. Event facilities measuring 3229 square feet (300 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking is complimentary. A total renovation of this property was completed in December 2022.

Hotel Tierras Blancas is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge on weekends.
Hotel Tierras Blancas has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend local cuisine breakfast available 9:00 AM to 1:00 PM for a fee: MXN 190 for adults and MXN 190 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available on weekends for a fee of MXN 190
  • Private picnics

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Dining table
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (3,229 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 19 accessible parking spaces
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways
  • Lever door handles
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2011
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Late-night room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 190 for adults and MXN 190 for children
  • Hosted evening meal: MXN 190

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Tierras Blancas Valle de Bravo
Hotel Tierras Blancas
Tierras Blancas Valle de Bravo
Hotel Tierras Blancas Hotel
Hotel Tierras Blancas Valle de Bravo
Hotel Tierras Blancas Hotel Valle de Bravo

Hotel Tierras Blancas Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 54 out of 138 reviews
Rating 8 - Good. 53 out of 138 reviews
Rating 6 - Okay. 17 out of 138 reviews
Rating 4 - Poor. 4 out of 138 reviews
Rating 2 - Terrible. 10 out of 138 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean and simple property. Centrally located and easily walkable to all of the main attractions.
Stayed 1 night in Sep 2022

8/10 Good

Arlindo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2021

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Oct 2021

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

2/10 Terrible

Elias

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Hotel con pésima ubicación.

Hotel básico tres estrellas. El servicio de restaurante lo tiene sólo los fines de semana. A veces la administración esta cerrada. Lo fatal es su ubicación, para salir del hotel recorres una estrecha calle en sentido contrario porque no hay otro modo de hacerlo. Imposible estar en este hotel por su ubicación y además el área no era agradable.
Stayed 3 nights in Dec 2024

6/10 Okay

Diana María del Carmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general es un hotel sencillo y cómodo. Muy tranquilo. Lo único malo es que el agua de la alberca estaba helada e inicialmente elegí el hotel porque me dijeron que había agua caliente. Por lo demás bien.
Stayed 2 nights in Dec 2024

6/10 Okay

Luis j

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
El hotel estaba lleno, solo una persona para atender todo. Llegamos tipo a las 9:00 pm y dijo que cuando se desocupara nos daba el control de la tele, lo cual no llegó hasta las 11:00 pm Agua fría, y porque no llegó un grupo grande y como llegaron tarde. Dieron permiso que se usara la alberca y todo el hotel para jugar, mucho ruido. Muy limpio todo y bien mantenido
Stayed 1 night in Apr 2024

6/10 Okay

Luis j

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mucho ruido tuberías , áreas comunes
Stayed 2 nights in Apr 2024

8/10 Good

Barrett

Liked: Cleanliness, staff & service, property conditions & facilities
It is a bit of a walk to anything tourist-friendly. The hotel itself is nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estado

Fue un poco complicado arribar debido a las obras en la calle del hotel, Sin embargo el lugar está muy bien conservado, el personal amable y todo en buen funcionamiento
Stayed 1 night in Feb 2024

10/10 Excellent

lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, las instalaciones súper limpias y bonitas, el personal muy amable.

2/10 Terrible

Sandra

Traveled with family and small children, Traveled with group
Disliked: Property conditions & facilities
Simplemente, no pudimos llegar, todos los accesos bloqueados, no hubo forma de llegar al hotel, y aunque llamamos para avisar que haríamos late check in y nos informaron de las calles cerradas, simplemente, no fue posible llegar
Stayed 1 night in Jan 2024

2/10 Terrible

FERNANDA LIBERTAD

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Miguel Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo, cómodo, agradable y céntrico.
Stayed 1 night in Dec 2023

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2023

2/10 Terrible

Sergio

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Resulta que están reparando la calle de la entrada principal y nunca avisan en el anuncio y es literalmente imposible entrar por otra parte, demore más de una hora para poder llegar por la parte trasera de servicio. Experiencia fatal
Stayed 1 night in Nov 2023

8/10 Good

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Fernanda

Excelente atención :)
Stayed 1 night in Oct 2023

4/10 Poor

Jose Humberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Falta de información por remodelación en calle principal y no hacer descuento o bonificación por no informar la complicación para entrar al hotel
Stayed 3 nights in Oct 2023

2/10 Terrible

Areli

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Fatal, no cumplen con lo descrito en expedia, ubicacion, amenidades, servicios, etc
Stayed 2 nights in Sep 2023

8/10 Good

Guadalupe

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Buen lugar
Stayed 1 night in Sep 2023

10/10 Excellent

ROMÁN

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 1 night in Sep 2023

8/10 Good

Jose Hector Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar cómodo y limpio al cual regresaría
Stayed 1 night in Sep 2023

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien solo el desayuno debería de tener más variedad
Stayed 1 night in Sep 2023