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Radisson Hotel & Convention Center Toluca

4.0 star property

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Photo gallery for Radisson Hotel & Convention Center Toluca

An indoor swimming pool with a glass ceiling, surrounded by greenery and a tiled floor.
A spacious indoor garden with a glass ceiling, various plants, and a central gazebo.
Property map
A statue of a figure holding a birdcage, surrounded by lush greenery and decorative vases in a spacious atrium.
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $99
includes taxes & fees
Jul 30 - Jul 31

Explore the area

View in a map
Carretera Mexico - Toluca km 63.5, Colonia Santa Ana Tlapaltitlan, Toluca, MEX, 50160
  • Place, Galerias Toluca
    ‪5 min walk‬
  • Place, Centro De Arte Y Cultura
    ‪3 min drive‬
  • Place, Centro Cultural Moa Colegio De Arte Y Ciencia De La Vida
    ‪4 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪21 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk, a chair, and a nightstand.

Business Room, 1 King Bed, Non Smoking

  • Garden view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking, Garden Area

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden Area

9.2 out of 10
Wonderful
(39 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking, Garden Area

Studio Suite, 1 King Bed, Non Smoking, Garden Area | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking, Garden Area

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking, Garden View

Room, 2 Double Beds, Non Smoking, Garden View | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Garden View

8.8 out of 10
Excellent
(5 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking, Garden View

8.6 out of 10
Excellent
(16 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay) | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking, Kitchenette (Extended Stay)

  • 689 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

2 Double Beds, Nonsmoking

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

DOUBLE BUSINESS KING BED

  • Sleeps 4
  • Free WiFi

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About this property

Radisson Hotel & Convention Center Toluca

4-star Toluca hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Radisson Hotel & Convention Center Toluca offers 250 air-conditioned accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Radisson Hotel & Convention Center Toluca features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 15 meeting rooms. This Colonial hotel also offers an arcade/game room, a garden, and laundry facilities. Onsite self parking is complimentary.

Radisson Hotel & Convention Center Toluca is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Malinalco - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 226 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Malinalco

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 15 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • Banquet hall
  • Colonial architecture
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 226 per person
  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rey Inn Hotel
Rey Inn Hotel Toluca
Rey Toluca
Radisson Hotel Rey Toluca
Radisson Hotel Rey
Radisson Rey Toluca
Radisson Rey

Radisson Hotel & Convention Center Toluca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 978 reviews
Rating 8 - Good. 271 out of 978 reviews
Rating 6 - Okay. 108 out of 978 reviews
Rating 4 - Poor. 43 out of 978 reviews
Rating 2 - Terrible. 19 out of 978 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ariadna

Liked: Cleanliness, property conditions & facilities
Serene vibe, great location, spacious rooms, great staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , kind staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and food, they have the live music on the patio, this was amazing, short but a very nice time in this property
Stayed 1 night in Nov 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
Hotel was great, some of the linens were old but clean
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth Martinez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room size was big, the staff was friendly!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Arnulfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, beautiful gardens inside. staff very professional and helpful. Restaurant was also great.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Armando

Liked: Cleanliness, amenities
Excelente
Stayed 1 night in Sep 2025
Verified

6/10 Okay

amy

Disliked: Property conditions & facilities, room comfort
Hotel was clean and beds were nice and comfortable. Staff was friendly, but no hot tub only warm pools and breakfast was not included in price .
Stayed 1 night in Jul 2025
Verified

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities
**********
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

juan

All good
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities, property conditions & facilities
I think location is excellent if you want to do sgopping
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities
OK
Stayed 1 night in Dec 2025
Verified

8/10 Good

Norberto

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jun 2025
Verified

8/10 Good

Agustin

Liked: Cleanliness
The food is tasteless.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, property conditions & facilities
The hotel was great, the check in however was quite poor because we arrived early morning and the check in was strictly at 3pm which wasn't good because we had to wait long hours to get checked in on top of the flight we just had.
Stayed 2 nights in May 2025
Verified

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Israel

Liked: Cleanliness, property conditions & facilities
Room was ok, it did the trick, but the hotel didn’t have an elevator and I had someone who couldn’t go upstairs and they made it feel like a big deal to change rooms to a lower level room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay; the hotel is conveniently located , staff was very friendly and looks like they’ve been doing renovations lately…a lot of new features. My room appeared to be refurbished but a couple of things were out of place …the bathroom door was really beat up and at a minimum needs some paint and the mattress was extremely springy. Lastly a lot of rooms including mine face a courtyard where they have a bar and music..although the music ended at 9, until that time you can listen to a lot of peoples conversations from your room; the music was very pleasant though
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Edmundo

Liked: Amenities, property conditions & facilities
Missing items from my baggage
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Edmundo

Missing items from my lur
Stayed 2 nights in Nov 2025