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Suites Inn La Muralla Metepec

3.5 star property

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Photo gallery for Suites Inn La Muralla Metepec

Tennis court
Hair salon
Indoor pool, open 9:30 AM to 6:00 PM, sun loungers
Exterior
Premium Double Room, 2 Queen Beds | Minibar, in-room safe, desk, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • Pool
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Carr Toluca Ixtapan No 567, Col La Magdalena Ocotitlan, Toluca, MEX, 52161
  • Galerias Metepec Shopping Center
    ‪5 min drive‬
  • Town Square Metepec
    ‪7 min drive‬
  • Zacango Zoo
    ‪11 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, iron/ironing board

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Room, 2 Queen Beds

Premium Double Room, 2 Queen Beds | Minibar, in-room safe, desk, iron/ironing board

Premium Double Room, 2 Queen Beds

  • 452 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, iron/ironing board

Executive Room

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, iron/ironing board

Premium Room

  • 452.00 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Living area | 75-inch Smart TV with cable channels, TV, DVD player

Master Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 452.00 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Toluca Galerias Metepec by IHG

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (664)
The price is $85
per night
$102 total
includes taxes & fees
Apr 9 - Apr 10
Holiday Inn Express Toluca Galerias Metepec by IHG

About this property

Suites Inn La Muralla Metepec

3.5-star hotel in Metepec
A full-service spa, an indoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, an outdoor tennis court, and massage/treatment rooms.
Suites Inn La Muralla Metepec offers 104 air-conditioned accommodations with MP3 docking stations and DVD players. A pillow menu is available. 75-inch Smart televisions come with premium cable channels.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

In addition to a full-service spa, Suites Inn La Muralla Metepec features an outdoor tennis court and an indoor pool. Wireless Internet access is complimentary. This 3.5-star property offers access to a business center and 5 meeting rooms. A complimentary breakfast is offered each morning. This family-friendly hotel also offers a fitness center, tour/ticket assistance, and a hair salon. Complimentary self parking is available on site, along with a car charging station.

Suites Inn La Muralla Metepec is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • DVD player
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 75-inch smart TV with premium cable channels
  • CD player
  • DVD player
  • MP3 dock

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 500 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Hotel La Muralla Metepec
Hotel La Muralla Metepec Toluca
La Muralla Metepec
La Muralla Metepec Toluca
Suites Muralla Metepec Toluca
Suites Inn La Muralla Metepec Hotel
Suites Inn La Muralla Metepec Toluca
Suites Inn La Muralla Metepec Hotel Toluca

Suites Inn La Muralla Metepec Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 287 out of 346 reviews
Rating 8 - Good. 42 out of 346 reviews
Rating 6 - Okay. 9 out of 346 reviews
Rating 4 - Poor. 3 out of 346 reviews
Rating 2 - Terrible. 5 out of 346 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Oiled

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien. Solo creo que pueden mejorar la calidad de las camas y almohadas
Stayed 1 night in Dec 2024

10/10 Excellent

Hugo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y calidad de alimentos

10/10 Excellent

Maria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar esta muy bien, las habitaciones muy espaciosas, me volvería a quedar. El personal es muy amable y el desayuno esta bastante bien. Un buen lugar para quedarse si se trata de Metepec, además esta cerca del Parque Bicentenario que es muy lindo.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am impressed with whole experience at this beautiful hotel. The rooms are spacious and beautiful. The rooms were super cleaned to detail. Breakfast was amazing with such a great variety of fresh dishes. I felt so welcome.. Customer service welcomed us with a sweet personalized welcome note. I am so happy my family and I chose this hotel. I definitely recommend it I and will stay here again in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Minddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the atmosphere was very quite. The staff was polite and very attentive. The breakfast included with our rate was very delicious and the atmosphere was pleasant. Overall I rate this hotel 10/10.
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great option if you need to stay in this area. Very clean, spacious rooms, good common areas. The staff was specially attentive and helpful. Totally recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel y staff excelentes! Definitivamente no es un area para caminar. Pero tomando un taxi, a 10 minutos llegas al centro de Metepec.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!
Stayed 1 night in Apr 2024

8/10 Good

inkoo

Liked: Cleanliness, property conditions & facilities, room comfort
All staffs are very kind, but no Micro-oven and No Refrigerator in the room..
Stayed 9 nights in Feb 2024

8/10 Good

Bryan

Stayed 3 nights in Jan 2024

10/10 Excellent

Gloria

Stayed 6 nights in Nov 2023

10/10 Excellent

michelle

Metepec
Wonderful stay for a total of 8 nights. Hotel is super clean, especially enjoyed the awesome water pressure and lots of hot water and the firm and comfortable bed. Front desk staff was friendly and helpful, especially Carlos Evan Gicomo. Loved the included breakfast, lots of choices and the Sunday buffet was overwhelming. The restaurant staff was wonderful especially our lovely hostess Judich Hernandez.
Stayed 1 night in Oct 2023

10/10 Excellent

OSCAR HONORATO

Stayed 1 night in Sep 2023

10/10 Excellent

Madeleine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time at this hotel
I had a great experience in this hotel. Very clean and staff is super attentive. I will definitely stay here again. Food is great an within minutes of everything… loved it.
Stayed 3 nights in Aug 2023

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service
Es un excelente hotel, el cuarto era muy amplio y limpio. Buena tecnologia. El personal muy amable y amistoso. Las opciones de desayuno buffete fueron buenas.
Stayed 1 night in Jun 2023

2/10 Terrible

Sergio

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a terrible experience at this property. They called security on me because they miscounted the towels and accused me of stealing a hand towel. The ladies at the front office would laugh at me and give me dirty looks. In another instance, one of my family members was walking up to my room with me (not to stay, just to pick up souvenirs I had brought) and the front desk stopped me in the lobby to tell me they could only be there for 15 min. I said, “that’s fine” (again, they were just there to pick something up). Once in the room, the front desk ladies called my room 3 times to tell me 15 minutes had passed and kept harassing me to get my guest out of the room. This stay ruined my vacation and I would never stay at this property.
Stayed 4 nights in Jun 2023

10/10 Excellent

Juan

Stayed 2 nights in Jun 2023

10/10 Excellent

Wakaba

Stayed 1 night in Jun 2023

10/10 Excellent

Wakaba

Stayed 1 night in Jun 2023

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We totally recommend this hotel , great service , clean and friendly staff.
Stayed 1 night in May 2023

2/10 Terrible

Andrew

Traveled with group
Disliked: Staff & service
Think twice about staying here! Literally got charged for needing a * spoon! Cards need to get reactivated all the time… got locked out like 3 times, needed hot water, guess what!? Charged again! They a joke!
Stayed 4 nights in Apr 2023

10/10 Excellent

Shari

Liked: Cleanliness, staff & service
This hotel was beautiful. The food was wonderful breakfast and room service. The little touches, made the difference
Stayed 3 nights in Apr 2023