A restaurant, a microwave in a common area, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a banquet hall.
Smile Hotel Tomakomai offers 97 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions come with digital channels.
Bathrooms include showers and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Tomakomai hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.
Japanese breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Carioca - This buffet restaurant specializes in Japanese cuisine and serves breakfast only.
Languages
Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily Japanese breakfast available 6:30 AM to 9:00 AM for a fee: JPY 660 for adults and JPY 660 for children
A restaurant
Restaurants on site
Carioca
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Shared microwave
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Meeting rooms
Spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Banquet hall
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Slippers
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Electric kettle
Refrigerator
More
Air conditioning
Desk
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for Japanese breakfast: approximately JPY 660 for adults and JPY 660 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai
Smile Hotel Tomakomai Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Bathroom wasn't clean. Everything smelled like stale cigarettes.
Verified traveler
6/10 Okay
Verified traveler
Feb 18, 2016
Liked: Staff & service
Quiet and clean
The hotel is located not far from the train station and close to streets filled with bars. The front and back entrance is a bit off putting for people with wheelie suitcases. Slippery on rainy days too. To get a taxi to pick you up, it will need stop on the side street, as the hotel is located on a major busy road. Which is a bit of a hassle. The staff are keen and helpful. We were able to request an extra blanket at no cost. Weirdly, after our room has been it smells like cigarettes, we guessed that the room next to us has been smoking near our window. If only I had drone to zap them.
Verified traveler
6/10 Okay
thean hong, kuala lunpur malaysia
Jul 17, 2015
Liked: Cleanliness, staff & service
only good for a quuck transit stays for next day
When we checked in it was after 10pm and tbe hotel rear car park already full and we have to park somewhere else which is far away. At midnight there was police cars sirent sounds which i believe it was from hotel nearby bars.