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Smile Hotel Tomakomai

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Smile Hotel Tomakomai

Lobby sitting area
Lobby
Lobby
Desk, free WiFi, bed sheets
Massage

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-1-2, Nishiki Cho, Tomakomai, Hokkaido, 053-0023
  • Sea Station Plat Seaport Market
    18 min walk
  • Sunflower Ferry
    5 min drive
  • Tarumaezan Shrine
    5 min drive
  • Tomakomai (QTM)
    3 min walk

Room options

View all photos for Single Room, 12㎡, Non Smoking

Desk, free WiFi, bed sheets

Single Room, 12㎡, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Single Room, 12㎡, Smoking

Desk, free WiFi, bed sheets

Single Room, 12㎡, Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Exterior

Hotel Wing International Tomakomai

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (604)
The price is $54
per night
$59 total
includes taxes & fees
Jan 9 - Jan 10
Hotel Wing International Tomakomai

About this property

Smile Hotel Tomakomai

3-star Tomakomai hotel with restaurant
A restaurant, a microwave in a common area, and dry cleaning are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a banquet hall.
Smile Hotel Tomakomai offers 97 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include showers and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Tomakomai hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services.
Japanese breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Carioca - This buffet restaurant specializes in Japanese cuisine and serves breakfast only.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily Japanese breakfast available 6:30 AM to 9:00 AM for a fee: JPY 660 for adults and JPY 660 for children
  • A restaurant

Restaurants on site

  • Carioca

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Japanese breakfast: approximately JPY 660 for adults and JPY 660 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Tomakomai
Smile Tomakomai
Smile Hotel Tomakomai Hotel
Smile Hotel Tomakomai Tomakomai
Smile Hotel Tomakomai Hotel Tomakomai

Smile Hotel Tomakomai Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 101 reviews" "
Rating 8 - Good. 34 out of 101 reviews" "
Rating 6 - Okay. 33 out of 101 reviews" "
Rating 4 - Poor. 10 out of 101 reviews" "
Rating 2 - Terrible. 5 out of 101 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Yukitaka

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Bathroom wasn't clean. Everything smelled like stale cigarettes.

6/10 Okay

Verified traveler

Liked: Staff & service
Quiet and clean
The hotel is located not far from the train station and close to streets filled with bars. The front and back entrance is a bit off putting for people with wheelie suitcases. Slippery on rainy days too. To get a taxi to pick you up, it will need stop on the side street, as the hotel is located on a major busy road. Which is a bit of a hassle. The staff are keen and helpful. We were able to request an extra blanket at no cost. Weirdly, after our room has been it smells like cigarettes, we guessed that the room next to us has been smoking near our window. If only I had drone to zap them.

6/10 Okay

thean hong, kuala lunpur malaysia

Liked: Cleanliness, staff & service
only good for a quuck transit stays for next day
When we checked in it was after 10pm and tbe hotel rear car park already full and we have to park somewhere else which is far away. At midnight there was police cars sirent sounds which i believe it was from hotel nearby bars.

8/10 Good

ミワ

Liked: Cleanliness
良かったです(((o(*ﾟ▽ﾟ*)o)))ありがとうございます!(´▽｀)
Stayed 1 night in Sep 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

TAKAYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

やまもとなおき

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

ムネタカ

Disliked: Cleanliness
駐車場が狭くて大変でした。洗面台のホーローがかなり傷があり汚らしかった。シャワーとガランの切り替えが悪くシャワーが使いづらい。後は傘も貸してくれたし概ね良好でした。
Stayed 2 nights in Aug 2024

8/10 Good

shozo

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

たかこ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
台風の影響で急遽泊まったホテルでしたが、使いやすいホテルでした。 夜のうちに支払いを済ませたい、という話も直ぐに対応頂きました。ありがとうございます。
Stayed 2 nights in Aug 2024

8/10 Good

nami

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思ったより全然綺麗で良かった

8/10 Good

KATSUMI

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Kaori

Traveled with family
Liked: Cleanliness, staff & service, amenities
苫小牧市民会館に近くメインの通り沿いにあり、繁華街にも近く立地が良かったです。 スタッフの方は親切でした。 お部屋の清潔感もありましたが、少し洗面台に劣化が見られたのが残念でしたが、快適に過ごせました。
Stayed 1 night in Dec 2023

6/10 Okay

Susumu

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
部屋の照明が一つ切れていました。 壁や洗面所の傷など見た目がきれいではない。 同じくらいの料金設定で先日宿泊したサービスが豊富なホテルもあるので、どうしてもそこと比べてしまいます。
Stayed 1 night in Dec 2023

8/10 Good

hironobu

Stayed 1 night in Nov 2023

8/10 Good

NOHIRA

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビジネスホテルとして平均以上
清潔感は平均的なビジネスホテル以上はあった。 次回苫小牧に行く場合にも、宿泊候補になり得る。 トイレを流すレバーが少し壊れていて、水が止まらなくなった（手でレバーを再度動かせば止まった）。
Stayed 1 night in Sep 2023

6/10 Okay

??

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
シャワー/蛇口を水圧で切り替えるタイプなので、止めることができない。 あと部屋の照明が、デスクとベッドしかないので、室内でワークするときに不便。
Stayed 2 nights in Aug 2023

8/10 Good

???

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
安かろう悪かろう
夏の繁忙期の宿泊だったためか、価格と内容のバランスが取れていないように感じた（とは言っても周辺のホテルと比べると安かった）。一部リフォームされている階もあるようだが、私の宿泊した部屋は設備が古く（ユニットバスだけはリフォームされていた）、とても快適とは言えなかった。もう一度宿泊するのは躊躇してしまう。
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 1 night in Jul 2023

4/10 Poor

カズヒサ

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

かずき

Stayed 1 night in Jul 2023