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The Rose and Crown Hotel – Tonbridge

3.0 star property

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Photo gallery for The Rose and Crown Hotel – Tonbridge

Garden
Single Room, Ensuite, City View | Lobby
Classic Twin Room, Ensuite, Garden View | Desk, blackout drapes, iron/ironing board, free WiFi
Deep soaking tub, free toiletries, hair dryer, towels
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
125 High Street, Rose & Crown Hotel/125, Tonbridge, England, TN9 1DD
  • Tonbridge Castle
    ‪1 min walk‬
  • Penshurst Place and Gardens
    ‪13 min drive‬
  • Pantiles
    ‪13 min drive‬
  • London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Deluxe Double Room, Ensuite, Courtyard View ( Sofa bed in the room)

Deluxe Double Room, Ensuite, Courtyard View ( Sofa bed in the room) | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, Ensuite, Courtyard View ( Sofa bed in the room)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite, City View

Standard Double Room, Ensuite, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, Ensuite, City View

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Ensuite, City View

Single Room, Ensuite, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Ensuite, City View

  • City view
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, Ensuite, Garden View

Classic Twin Room, Ensuite, Garden View | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Twin Room, Ensuite, Garden View

  • 2142 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Triple Room, Ensuite, City View (3 singles or 1Dbl + 1Sgl)

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Ensuite, City View (3 singles or 1Dbl + 1Sgl)

  • City view
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room, Ensuite, City View (Victoria Room 4 Poster)

Superior Double Room, Ensuite, City View (Victoria Room 4 Poster) | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, Ensuite, City View (Victoria Room 4 Poster)

  • City view
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Mercure Tunbridge Wells Hotel

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.9 out of 5, Good, (1003)
$171 nightly
The price was $190
The price is $171 total
includes taxes & fees
Mercure Tunbridge Wells Hotel

About this property

The Rose and Crown Hotel – Tonbridge

3-star Tonbridge hotel with restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
The Rose and Crown Hotel – Tonbridge offers 55 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs.

This Tonbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This 3-star property offers access to 3 meeting rooms and coworking spaces. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary uncovered self parking is available on site.

The Rose and Crown Hotel – Tonbridge is a smoke-free property.

A complimentary manager's reception is offered each day.
The Oak Bar Restaurant - This restaurant serves breakfast only.

Languages

Arabic, Bulgarian, Czech, English, French, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Oak Bar Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Rose Crown Hotel Tonbridge
Best Western Rose Crown Hotel
Best Western Rose Crown Tonbridge
Best Western Rose Crown
Best Western Rose Crown Hotel
The Rose And Crown – Tonbridge
The Rose and Crown Hotel – Tonbridge Hotel
The Rose and Crown Hotel – Tonbridge Tonbridge
The Rose and Crown Hotel – Tonbridge Hotel Tonbridge
The Rose Crown Hotel Sure Hotel Collection by Best Western

The Rose and Crown Hotel – Tonbridge Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 121 out of 486 reviews
Rating 8 - Good. 176 out of 486 reviews
Rating 6 - Okay. 113 out of 486 reviews
Rating 4 - Poor. 47 out of 486 reviews
Rating 2 - Terrible. 29 out of 486 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, room comfort

Could do with a revamp

Fantastic service from staff, breakfast really tasty. Carpet had rip in,bathroom had only net and no privacy covering so when lights on rooms opposite or houses opposite can potentially see through. Was truly shocked this is a Best Western Hotel
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness

Almost fine

Good location on Tonbridge High Street, decent price at the last minute. Staff friendly when around. However, the room was cold and the radiator didn't work; there was no cover on the mattress (sheet straight onto mattress is weird); and the shower was dirty and didn't work properly. Shower: body hair on the wall and shower curtain, water pressure/temperature awful. The water was so hot, and the cold pressure so low, that a hot low pressure dribble was all I could achieve. It was as disappointing a start to the day as it sounds. There was no one at reception when I checked out. It's an old 'characterful' building, but there's no excuse for the dirty shower.
Stayed 1 night in Mar 2025

6/10 Okay

Scott

Business traveler
Liked: Cleanliness, staff & service

Could be better

Old building so expected some issues but shower was not good, I’m not tall and had to bob down to get showered and the temperature was impossible to get reasonable! Also not doing evening meals even tho the welcome pack in your room gives meal times for evening meals!? Room on Road front so noisy!
Stayed 1 night in Feb 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service

Pleasant Stay

Pleasantly surprised after reading negative reviews. Staff were friendly and helpful. Room was warm, clean and comfortable. Yes, the floors creaked but its what you would expect in an old building such as this. Plenty of hot water for bath/shower. However shower lost pressure due to lots of people showering at the same time each morning. There was a good choice for breakfast and cooked to order. Excellent location in the centre of town.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort

Shockingly Awful

The only positive is the staff were friendly. The state of the place is not what is shown on the website. When we arrived and were shown to our twin room, we walked into a furnace. The room was so hot, we turned to radiator off straight away and opened the windows. We had to leave them open. After we came back for the night the radiator was still so hot you couldnt put your hand on it. I only slept for two hours as my mattress was so old and the springs were loud and digging in to me. The following day i went to the front desk and told them we were leaving and not staying the second night. He offered us a different room and we accepted. The room was just as hot, he turned off the radiator. Now being on the ground floor we couldnt leave the windows open. When we came back that evening there was only one small light working in the hall. It was really dark.Going in to the room it was as hot as we had left it, the radiator still hot. Also the doors to the rooms are NOT fire doors and the catches don't lock. My mattress was not quite as bad, but the other one was. When i told them that we hadn't slept well and about the lights not working. He did not have anything to say. Not so much as a sorry or either a discount or complementary breakfast. Nothing. It is a Best Western Hotel, we expected more. A total rip off. Do not believe the photos on here or the website, it does not reflect the state of the place.
Stayed 2 nights in Feb 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Info in room out of date. Listed provision of lunch and dinner - incorrect. Bad lighting in hallway leading to room. Room where breakfast served cold, therefore meal was cold before finished. Toaster did not work, only dried the bread without browning.
Stayed 1 night in Feb 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fourth stay at this hotel friendly staff large breakfast very conveniantly located.
Stayed 1 night in Feb 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, room comfort

Great location, classic building.

This is an old building so, if you like creaking floorboards and a warren of rooms, it is your sort of place. Conveniently located at the top of Tonbridge High Street, with car parking, it provides easy access to the surrounding area. Breakfast was excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Clean and tidy room, comfortable bed and great location
Stayed 1 night in Feb 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 2 nights whilst working in the area and despite some terrible reviews, I found it to be more than reasonable, with good access to local amenities, parking was great on site and I was able to use it for the 3 days of work, and it was clean too. Staff were friendly and helpful, the coffees from the bar were also decent, and it was quiet at night too. The bed was a little old and had seen better days but was fine for being comfortable, the room was a little old fashioned and the floors were a bit noisy with creaky floorboards, but it is an old pub, so I felt it was fitting with the character. I'd happily book again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay hotel is in prime location being on the high street the building has lots of character the breakfast was lovely and the staff friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Geraldine

Traveled with family
Property decor is very tired. Room was clean but carpet had holes in it, tiles off the wall in the bathroom, very squeaky floorboards. Had to ask for more coffee in the room as only enough for one cup although staff helpful with this. No shower gel in the dispenser in the bathroom. Felt it was not worth the £80 per night without breakfast.
Stayed 1 night in Jan 2025

6/10 Okay

Jo

Stayed 1 night in Jan 2025

6/10 Okay

Crawford

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wont stay here again. The photos looked nice but my room was in the annex. One of the single bed mattresses was shot, a light bukb did not work and the showerhead had to be held. I woukd have mentioned thisctobreception on leaving but no one was there.
Stayed 1 night in Jan 2025

10/10 Excellent

Darran

Stayed 4 nights in Oct 2024

6/10 Okay

Barry

Business traveler
Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Pleasant helpful staff. Quiet period. Lovely large roon very comfortable.
Stayed 2 nights in Dec 2024

4/10 Poor

Craig

Traveled with family
Disliked: Room comfort
Staff were very friendly and made sure that the multiroom group were close together. We stayed in the annex and I have never stayed in such a noisy place. Doors banging all night. Went to breakfast and it was totally disorganised. We left after 10 mins and had a fantastic Breackfast at the Ivy up the road.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not great,needs a good clean and revamp

Rooms are ran down, cleanliness is not good, hair everywhere on the bathroom floor, bulbs missing in lamps, building smells musty as soon as you walk into reception. In major needs of a revamp. Expensive for what you get. The staff is friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Darran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Jane

Disliked: Cleanliness, property conditions & facilities

Good service in a dated hotel!

The hotel is very dated and in need of repair - whilst price is reasonable and staff helpful the environment is in need of a refurbishment . It could be a lovely hotel as it has a lot of history .
Stayed 1 night in Nov 2024

10/10 Excellent

Darran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024