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The Rose and Crown Hotel – Tonbridge

3.0 star property

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Photo gallery for The Rose and Crown Hotel – Tonbridge

Garden
Meeting facility
Single Room, Ensuite, City View | Lobby
Meeting facility
Classic Twin Room, Ensuite, Garden View | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
$78
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
125 High Street, Rose & Crown Hotel/125, Tonbridge, England, TN9 1DD
  • Place, Tonbridge Castle
    ‪1 min walk‬
  • Place, Wear 'm Out Play Centre
    ‪9 min walk‬
  • Place, High Weald
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double Room, Ensuite, Courtyard View ( Sofa bed in the room)

Deluxe Double Room, Ensuite, Courtyard View ( Sofa bed in the room) | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, Ensuite, Courtyard View ( Sofa bed in the room)

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite, City View (3 singles or 1Dbl + 1Sgl)

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Triple Room, Ensuite, City View (3 singles or 1Dbl + 1Sgl)

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Single Room, Ensuite, City View

Single Room, Ensuite, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Single Room, Ensuite, City View

7.8 out of 10
Good
(7 reviews)
  • 108 sq ft
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, Ensuite, Garden View

Classic Twin Room, Ensuite, Garden View | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Twin Room, Ensuite, Garden View

8.0 out of 10
Very good
(3 reviews)
  • 2142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Ensuite, City View (Victoria Room 4 Poster)

Superior Double Room, Ensuite, City View (Victoria Room 4 Poster) | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, Ensuite, City View (Victoria Room 4 Poster)

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Ensuite, City View

Standard Double Room, Ensuite, City View | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, Ensuite, City View

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Rose and Crown Hotel – Tonbridge

3-star Tonbridge hotel with restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
The Rose and Crown Hotel – Tonbridge offers 55 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with deep soaking bathtubs.

This Tonbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This 3-star property offers access to 3 meeting rooms and coworking spaces. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Complimentary uncovered self parking is available on site.

The Rose and Crown Hotel – Tonbridge is a smoke-free property.

A complimentary manager's reception is offered each day.
The Oak Bar Restaurant - This restaurant serves breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Oak Bar Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Rose Crown Hotel Tonbridge
Best Western Rose Crown Hotel
Best Western Rose Crown Tonbridge
Best Western Rose Crown
Best Western Rose Crown Hotel
The Rose And Crown – Tonbridge
The Rose and Crown Hotel – Tonbridge Hotel
The Rose and Crown Hotel – Tonbridge Tonbridge
The Rose and Crown Hotel – Tonbridge Hotel Tonbridge
The Rose Crown Hotel Sure Hotel Collection by Best Western

The Rose and Crown Hotel – Tonbridge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 131 out of 556 reviews
Rating 8 - Good. 187 out of 556 reviews
Rating 6 - Okay. 128 out of 556 reviews
Rating 4 - Poor. 61 out of 556 reviews
Rating 2 - Terrible. 49 out of 556 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Benjamin

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not recommend

Very outdated, room was dusty, stuffy and stunk of cigarettes. Bed was so uncomfortable, didn’t sleep at all. Mattress so soft might as well be non existent. Just overall poor. Positives: very central, car park included.
Stayed 2 nights in Aug 2025

2/10 Terrible

James

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Michelle

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed - Avoid

What a disappointment. If you’re expecting what you see in the photos advertised…don’t. Arrived and the first room we were allocated was grim. - The toilet didn’t flush - The toilet was dirty, the kind of dirty where it doesn’t look like it’s been cleaned properly for some time and simple deep clean would have done the job - Sink also covered in old grime, again easily sorted with a deep clean - Carpet that was snagged and dirty - Bed - one of its legs looked to be holding on for dear life - No loo roll - Cobwebs - Grubby old yellowing shower curtain - General stains and splashes on wall - No shower gel etc just one small bar or soap to share - Complimentary tray (tea, coffee, water etc) nothing like the photo. Asked for a change of room due to none flushing toilet and the customer service was terrible. General body language and the tone of the conversation made us feel very uncomfortable and like we were very much an inconvenience. Second room marginally better, but still no loo roll, stains on walls, poor quality mattress and dirty toilet again. We were meant to be staying two nights but only did one and booked ourself into another local hotel at our cost. We just didn’t feel comfortable, particularly safe or welcome. Says it has a restaurant, it doesn’t and the whole place was just tired and feels like it’s on its way out. When I used the toilet in the main reception, AGAIN no toilet roll.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jon

Stayed 2 nights in Aug 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad stay

Stayed 5 nights room cleaned once ran out of toilet roll reception had bone had to go and buy some. No manager to complain to
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time I have stayed here and it just ticks the boxes for me
Stayed 1 night in Aug 2025

8/10 Good

Kyle

Stayed 1 night in Aug 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Really liked the old fashioned feel of the property and room. There is a bit of noise from the msin road outside but I ubderstand there isn't a lot they can do about that. Would stay here again.
Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Kyle

Stayed 1 night in Aug 2025

6/10 Okay

Cathy

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Philip

Stayed 1 night in Aug 2025

6/10 Okay

Mike

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025

4/10 Poor

Craig

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Website advised a restaurant which wasnt running, cold water tap In bathroom didnt work, shower fixtures loose and incredibly poor pressure, poor breakfast, couldnt poach eggs,
Stayed 1 night in Aug 2025

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
No Towels (shortage on towels lately was the answer I got from reception) No shower gel in room or reception Water ran out mid shower (probably good job as had no towel) Dirty socks on shower rail Room looks like has been preserved in time from the 1980s Avoid at all costs
Stayed 1 night in Aug 2025

2/10 Terrible

Mark, West Ewell

Disliked: Cleanliness
Best Western, worst would be a better name. Ripped carpet, dirt bathroom. Soiled toilet to name a few! Avoid this place at all costs!
Stayed 1 night in Aug 2025

2/10 Terrible

Carl

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jonathan, Cedar Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything ddowntown around the Cardiff Castle. Staff was excellent and very helpful. It was a little hard to find and we had to park in the multi level car park a few blocks away. But loved the place. The only negative thing was the orange juice at breakfast. I'm sure it was a mistake I had already taken a few large gulps of it before I tasted it was very furmented. I didn't do very well from 12 to 24hrs after that because of that. However, the rest of the breakfast was top notch and food excellent. I think someone just loaded a bad batch of orange juice in their container.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Appalling

So shocked how bad this place is. Urine on the toilet seat. Ripped bed sheets. Extremely hot room despite all windows being open. Dirty table and bin in bathroom. Paper thin walls and very smelly.
Stayed 1 night in Jul 2025

2/10 Terrible

Nigel

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Felicia

Traveled with family
We had a twin room, my bed was desperately uncomfortable with a sagging middle - it needs replacing. Fortunately, there was a 3rd bed in the room, so slept there.
Stayed 3 nights in Jun 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Brian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a top-floor, city view room during 30c weather. The room was crooked. The floor was uneven. The bed was slanted. The heat made the room sticky and unbearable. Opening the window made it smell of pigeon poop. The bathroom was mouldy with a disgusting shower curtain, a metal holder that my husband cut his head on, no temperature control on the very hot water, and tub sides that were painful to climb over. A complaint lead us to another room on the garden/parking side that was much better. The staff who assigned us the horrible room was unfriendly almost to the point of rudeness. The staff who reassigned us the next morning was very friendly and helpful. We do not recommend a city view room. Fair value for close to high street but chose a garden room in the newer wing.
Stayed 2 nights in Jul 2025

8/10 Good

Kaye

Traveled with partner
N
Stayed 1 night in Jul 2025