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Skotel Alpine Resort

3.5 star property

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Photo gallery for Skotel Alpine Resort

Indoor spa tub
Spa
Individually decorated, individually furnished, free WiFi, bed sheets
Terrace/patio
Land view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Hot Tub
  • Breakfast available
  • Laundry
  • Free WiFi

Explore the area

Map
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
  • Tongariro National Park Whakapapa Visitor Centre
    ‪4 min walk‬
  • Mt Ngauruhoe
    ‪4 min drive‬
  • Opotaka Historic Place
    ‪4 min drive‬

Room options

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ngauruhoe Room

Ngauruhoe Room | Individually decorated, individually furnished, free WiFi, bed sheets

Ngauruhoe Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Backpacker Queen En-suite

Backpacker Queen En-suite | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen En-suite

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Backpacker Bunk - Shared Bathroom

Backpacker Bunk - Shared Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Bunk - Shared Bathroom

  • 81 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Cabin

Cabin | Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

  • 409 sq ft
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Queen Room

Queen Room | Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • 172 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Backpacker Double, Shared Bathroom

Backpacker Double, Shared Bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double, Shared Bathroom

  • 81 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Standard Queen Room | Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tongariro Room

Tongariro Room | Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Backpacker, Shared bathroom

Family Backpacker, Shared bathroom | Individually decorated, individually furnished, free WiFi, bed sheets

Family Backpacker, Shared bathroom

  • 81 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Cabin

Individually decorated, individually furnished, free WiFi, bed sheets

Cabin

  • Sleeps 6
  • 2 Twin Bunk Beds and 1 Queen Bed

View all photos for Tongariro Room

Individually decorated, individually furnished, free WiFi, bed sheets

Tongariro Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Ngauruhoe Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ngauruhoe Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room

Individually decorated, individually furnished, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Backpacker Bunk Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Bunk Room with Shared Bathroom

  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Superior Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Queen Room With Ensuite

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Queen Room With Ensuite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ruapehu Room

Individually decorated, individually furnished, free WiFi, bed sheets

Ruapehu Room

  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed

View all photos for Backpacker Family Room with Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Family Room with Shared Bathroom

  • Sleeps 5
  • 2 Twin Bunk Beds and 2 Queen Beds

View all photos for Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Individually decorated, individually furnished, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Backpacker Double Room With Shared Bathroom

Individually decorated, individually furnished, free WiFi, bed sheets

Backpacker Double Room With Shared Bathroom

  • Sleeps 2
  • 1 Queen Bed

Family Suite

  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 2 Twin Bunk Beds

King Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

The Park Hotel Ruapehu

  • Hot Tub
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (1001)
The price is $84
per night
$96 total
includes taxes & fees
Feb 21 - Feb 22
The Park Hotel Ruapehu

About this property

Skotel Alpine Resort

3.5-star Tongariro National Park hotel with restaurant
After a day on the slopes, return to Skotel Alpine Resort to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including a spa tub and a sauna.
Skotel Alpine Resort offers 48 accommodations. Each accommodation is individually furnished and decorated. This Tongariro National Park hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

After a day on the slopes, relax in the spa tub or enjoy the use of other facilities, including a fitness center and a sauna. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Skotel Alpine Resort helps provide the perfect winter holiday with ski storage and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Skotel Alpine Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Skotel Alpine Resort has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge) up to 50 km
  • Train station pick-up and drop-off shuttle (surcharge) from 8:00 AM to 4:00 PM
  • Bus station shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's toys
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • No elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Built in 1986
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

More

  • Heating
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Friday, and Saturday:
  • Full-service spa
  • Sauna
  • Spa tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35 per night
Cribs (infant beds) are available for NZD 15 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 27 to 30 for adults, and NZD 15 to 15 for children
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park

Skotel Alpine Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 274 out of 715 reviews
Rating 8 - Good. 295 out of 715 reviews
Rating 6 - Okay. 104 out of 715 reviews
Rating 4 - Poor. 31 out of 715 reviews
Rating 2 - Terrible. 11 out of 715 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for access to the mountain.
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Friendly and accommodating. Good hot showers. Good view.
Stayed 1 night in Nov 2024

10/10 Excellent

Roddena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely staff, great location
Stayed 2 nights in Oct 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2024

8/10 Good

Robyn

Liked: Cleanliness
We liked being able to use the backpackers kitchen facility option, as we were staying in the other end of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Quinn

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
The walls of the hotel are very thin. We could hear our neighbours on all sides - including the other side of the corridor. The rooms have a sink, however the piping is extremely loud so was woken a few times in the night by other people running the tap. The showers and bathrooms were somewhat clean, but very very cold!
Stayed 3 nights in Oct 2024

6/10 Okay

Jenifer

Liked: Cleanliness, staff & service
Disliked: Room comfort
Great location! Bring earplugs.
The location is fabulous and the staff was friendly. The hotel restaurant served good food. If you're looking for a place to rest and relax, this is probably not the best place to stay. The rooms are very cozy but are not sound proof. You can hear other guests in the hallway and in their rooms. I recommend packing earplugs. The beds are also a little outdated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xiang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service.
Stayed 2 nights in Sep 2024

8/10 Good

Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, convenient, quiet, beautiful, enjoyable.
Stayed 1 night in Oct 2024

10/10 Excellent

Vitaly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great alpine hotel Amazing food at the restaurant
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Lesley

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place is run down but was nice and warm , food was yummy but expensive
Stayed 1 night in Sep 2024

8/10 Good

disha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location
Stayed 1 night in Sep 2024

10/10 Excellent

B

Stayed 1 night in Sep 2024

10/10 Excellent

Brodie

Stayed 4 nights in Aug 2024

10/10 Excellent

Sophie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings were beautiful and the staff helpful and friendly.
Stayed 3 nights in Aug 2024

6/10 Okay

Wing Yee Judy

Disliked: Amenities, property conditions & facilities
I stayed at Skotel for 5 nights in August 2024. The condition is average with the understanding that renovations cannot be done without extensive consent. I stayed in a Queen Room, it is small for modern day standard, it only fitted a queen size bed, two night stands and a small bar area. The sink is inside the actual bedroom rather than in the bathroom. The overall cleanliness is acceptable, but not hotel standard and is generally comfortable. The price paid is reasonable considering the proximity to Whakapapa ski field. My biggest concerns were the noises that came through. The walls are thin, I could hear every single conversation and phone calls my neighbour made. Sound proving is poor and I didn't get much rest as the noise kept up in the evenings until at least 10pm with neighbours talking and kids walking up at 6am running in the corridor. I loved the short commute to the ski fields which is the main purpose of this trip, however, I would most likely sacrifice a little commute time with better accommodation next time.
Stayed 5 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, staff & service
The accomodation was neat and tidy. The food from the restaurant was rather good. In general the place could do with a makeover as it is looking old and worn down.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lakmal

Stayed 1 night in Jul 2024

8/10 Good

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique with plenty of accomodation options, close to ski field, on site was a rental gear shop, restaurant, bar, spa, sauna, games room & large guest kitchen for self catering. Staff were really friendly.
Stayed 3 nights in Jul 2024

8/10 Good

Erin

Stayed 3 nights in Jul 2024

8/10 Good

Jane

Traveled with family
Sad,h very tired and run down. It smelled bad and felt unclean. Nice fridges though. Needs an overhaul. Restaurant expensive preferred Park down in the town. Overall a bit disappointed but I suppose it’s ok for a backpack but restaurant not backpack prices and breakfast pretty boring. Parking not great either. But lovely young girl on check in very friendly and helpful
Stayed 3 nights in Jul 2024