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Burke and Wills Hotel

4.5 star property

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Photo gallery for Burke and Wills Hotel

Interior entrance
Superior Corporate Queen | Premium bedding, minibar, in-room safe, desk
Lobby
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
554 Ruthven Street, Toowoomba, QLD, 4350
  • Grand Central Shopping Centre
    ‪2 min walk‬
  • Empire Theatre
    ‪3 min walk‬
  • Toowoomba Base Hospital
    ‪14 min walk‬
  • Toowoomba, QLD (TWB)
    ‪6 min drive‬

Room options

View all photos for Luxury Suite, 1 King Bed, Jetted tub with balcony

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Jetted tub with balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 279.9 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Jetted tub

Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Jetted tub

8.8 out of 10
Excellent
(3 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Queen Bed, Jetted Tub

Luxury Suite, 1 Queen Bed, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 Queen Bed, Jetted Tub

9.8 out of 10
Exceptional
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corporate Twin Singles

Corporate Twin Singles | Premium bedding, minibar, in-room safe, desk

Corporate Twin Singles

8.8 out of 10
Excellent
(8 reviews)
  • 142 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Corporate Queen

Superior Corporate Queen | Premium bedding, minibar, in-room safe, desk

Superior Corporate Queen

9.2 out of 10
Wonderful
(19 reviews)
  • 175 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 282 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 1 Queen Bed and 1 Twin Bed

View all photos for Corporate Queen

Premium bedding, minibar, in-room safe, desk

Corporate Queen

8.8 out of 10
Excellent
(32 reviews)
  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Burke and Wills Hotel

Hotel in Central Business District
This smoke-free hotel features 2 restaurants, a 24-hour health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and conference space.
Burke and Wills Hotel offers 82 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 65-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Toowoomba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour health club, an arcade/game room, and a garden. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Burke and Wills Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 9:30 AM and on weekends between 6:30 AM and 10 AM.
Conservatory & Glasshouse - This buffet restaurant serves breakfast only.
Zack's - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 29.90 for adults and AUD 18.90 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Conservatory & Glasshouse
  • Zack's

Things to do

  • 24-hour health club
  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Ballroom
  • Built in 1956
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Meeting facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are available for AUD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 29.90 for adults and AUD 18.90 for children
  • Crib (infant bed) fee: AUD 15.0 per day
  • Rollaway bed fee: AUD 25.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Burke Wills Hotel Toowoomba
Burke Wills Hotel
Burke Wills Toowoomba
Burke and Wills Hotel Hotel
Burke and Wills Hotel Toowoomba
Burke and Wills Hotel Hotel Toowoomba

Burke and Wills Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 548 out of 813 reviews
Rating 8 - Good. 218 out of 813 reviews
Rating 6 - Okay. 33 out of 813 reviews
Rating 4 - Poor. 12 out of 813 reviews
Rating 2 - Terrible. 2 out of 813 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

JAYME-LEA, Kingsthorpe

Traveled with partner
Disliked: Staff & service
We loved our room. And had a great night. But the reception staff was absolutely so rude
Stayed 1 night in Apr 2025

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with great facilities and good dining options. Staff were friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay and the room was lovely. If I was in Toowoomba on business, it probably isn’t the best choice as there are no areas for that, no rooms or spaces set aside for that. Otherwise it was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Tanya, South Nanango

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying with B&W Hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Rowan

Stayed 1 night in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay - pleasantly surprised with a room upgrade when checking in. Only a short stroll to the Empire Theatre where we watched a show. Reception staff super friendly. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria Alejandra

Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service
Position
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Traveled with partner
Convienent and central to facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convienent to shopping
Stayed 2 nights in Mar 2025

4/10 Poor

Mikeal

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kylie

Traveled with partner
Liked: Cleanliness, staff & service
Is advertised as Toowoomba's luxury hotel, however fails to deliver. Booked the Luxury King suite, room was clean and tidy but overcrowded with mishmashed furnishings and confused styling. Lack of robes was also disappointing. Was a nice room but not luxury.
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, comfy bed, very friendly staff
Stayed 1 night in Jan 2025

8/10 Good

Natasha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good until got charged for things didn’t even use!
Stayed 4 nights in Jan 2025

10/10 Excellent

Maika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Maika

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Peter

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick overnight stay

Rooms are small but comfortable - view looked straight into building next door
Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An older property that has been nicely refurbished. Pleasant rooms but very clean and comfortable. In a great position in central Toowoomba close to restaurants and shopping. Really Good value for money And, the staff were excellent
Stayed 1 night in Jan 2025