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Potters Toowoomba Hotel

4.0 star property

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Photo gallery for Potters Toowoomba Hotel

Front of property
Reception
Two Bedroom Apartment | In-room safe, blackout drapes, soundproofing, iron/ironing board
Lounge
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
Margaret St., 258, Toowoomba, QLD, 4350
  • Grand Central Shopping Centre
    ‪1 min walk‬
  • Laurel Bank Park
    ‪4 min walk‬
  • Toowoomba Regional Art Gallery
    ‪10 min walk‬
  • Toowoomba, QLD (TWB)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | 50-inch Smart TV with digital channels, TV

Two Bedroom Apartment

  • 656 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Accessible King Room

Accessible King Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Accessible King Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Connecting King Room

Connecting King Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Connecting King Room

  • 603 sq ft
  • Sleeps 4
  • 2 King Beds OR 4 Large Twin Beds

View all photos for Executive King Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Executive King Room

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Potters Toowoomba Hotel

4-star Toowoomba hotel steps from Grand Central Shopping Centre
A restaurant, a snack bar/deli, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Potters Toowoomba Hotel offers 54 accommodations with safes and complimentary newspapers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 10 square feet (1 square meters) include conference space. This Toowoomba hotel also offers a terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Onsite covered self parking is complimentary.

Potters Toowoomba Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 9:00 AM on weekdays.
Potters Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 15 to 25 for adults and AUD 15 to 25 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Potters Restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 7:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 9 AM-5 PM on Saturday and Sunday.

Renovations and closures

The following facilities or services will be unavailable from January 28 2025 to February 28 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
The following facilities are closed on Sunday, Monday, and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per stay
Cribs (infant beds) are available for AUD 20.0 per stay

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 15 to 25 for adults, and AUD 15 to 25 for children
  • A late check-out fee will be charged
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 35.0 per stay
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Potters Boutique Hotel
Potters Toowoomba Boutique
Potters Boutique
Potters Toowoomba Hotel Hotel
Potters Toowoomba Boutique Hotel
Potters Toowoomba Hotel Toowoomba
Potters Toowoomba Hotel Hotel Toowoomba

Potters Toowoomba Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 557 out of 771 reviews
Rating 8 - Good. 182 out of 771 reviews
Rating 6 - Okay. 21 out of 771 reviews
Rating 4 - Poor. 9 out of 771 reviews
Rating 2 - Terrible. 2 out of 771 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Great room service, excellent meal
Stayed 1 night in Nov 2024

10/10 Excellent

Charmaine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, reception staff are very helpful and kind. Will be coming back to stay next time I visit Toowoomba
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Stayed 1 night in Nov 2024

8/10 Good

Wayne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel style accommodation that’s very close to shopping and dining.
Stayed 1 night in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception, very easy check in, clean and tidy, definitely recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Potters and we’ll likely book again next year. The staff are so friendly and helpful. The rooms are clean, well equipped and comfy. We enjoyed a yummy dinner at the restaurant which was super convenient albeit a little pricey. We could hear the kids at the play centre next door but it wasn’t a problem, in fact it was quite sweet, they were obviously having fun! The reception staff are what makes this place! Kudos to them and their friendly welcome - much appreciated!
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Comfortable and clean. A convenient place to stay in proximity to downtown.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shaunine

Liked: Cleanliness, staff & service, property conditions & facilities
New property offering clean rooms, friendly staff and walking distance to toowoomba CBD. I will definitely consider staying at this property again next time I am in town.
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff we very welcoming and offer assistance when needed
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean, convenient
Hotel and staff good. Room very spacious and clean. One of the soap dispensers gave you shaving foam, first time I’d seen that! My room on ground floor and faced car park, less than metre away, although glass obscured, could see cars, people and movement throughout daytime. A few hundred metres from large shopping mall with variety of food outlets and supermarkets.
Stayed 3 nights in Sep 2024

10/10 Excellent

Keryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, room was clean and had lots of space. Bed was soft. View from second floor was great. All in all had a fantastic stay
Stayed 1 night in Oct 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
good quality accommodation centrally located. Quiet and good amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Staff are always welcoming and Ho out of their way. Beds are comfortable and rooms are very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable property in a great location walking distance to shops restaurants and parks. Easy free parking. A very enjoyable few days.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in Sep 2024

8/10 Good

Ros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to city centre.
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property we enjoyed our stay - only negative front rooms were noisy if you had balcony doors open
Stayed 1 night in Sep 2024

8/10 Good

Heidi

Stayed 1 night in Sep 2024

8/10 Good

Marcel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation, large rooms, neat and comfortable, and very friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming from the moment we arrived,full attention to detail re shopping and eating which was also very conveniently located to the Grand Central shopping and eating precinct . Easy parking and complimentary. We will definitely return. Room very clean , quiet and comfy. Don't hesitate to stay at Potter's Toowoomba.
Stayed 2 nights in Aug 2024