SureStay Plus Hotel by Best Western Topeka Northwest
Topeka hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and free breakfast are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Topeka Northwest offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This Topeka hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2021.
Recreational amenities at the hotel include an indoor pool and a fitness center.
SureStay Plus Hotel by Best Western Topeka Northwest features an indoor pool and a fitness center. Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and a water dispenser. Complimentary self parking is available on site. A total renovation of this property was completed in July 2021.
SureStay Plus Hotel by Best Western Topeka Northwest is a smoke-free property.
A complimentary breakfast is offered.
Property amenities
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free breakfast available
Things to do
Gym
Indoor pool
Family friendly
Crib (surcharge)
In-room microwave
Indoor pool
Mini-fridge
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Business services
Business center
Conference space
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
More
2 floors
At least 80% lighting from LEDs
Humane treatment of captive wild animals
Renovated entire property - July 2021
Smoking not allowed
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
37-inch flat-screen TV with cable/satellite channels
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per night
Property payment types
Important information
Optional extras
Fee for in-room wireless internet: USD 0 per stay (rates may vary)
Pet deposit: USD 25.00 per night
Pet fee: USD 30 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: USD 10.0 per night
Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Topeka
Best Western Topeka Inn
Best Western Topeka Hotel
Topeka Best Western
Best Western Topeka Inn Suites
SureStay Plus Hotel by Best Western Topeka Northwest Hotel
SureStay Plus Hotel by Best Western Topeka Northwest Topeka
Reviews
SureStay Plus Hotel by Best Western Topeka Northwest Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Pool was not available during first stay or returning stay. Now i know why it was nonrefundable. It was a dump with poor service. Toilet was clogged. Left my watch during first stay. Called to say I'd pick it up during return and it disappeared. Would not recommend this place to anyone.
Louis
Stayed 1 night in Jun 2025
10/10 Excellent
Rebecca
Traveled with family
Jun 23, 2025
Liked: Cleanliness
Friendly staff, convenient location, perfect room for what we needed
Front desk service was good. Wish that there were USB ports for charging. Pool was closed, but public pool made up for it. Breakfast was decent, but wish there was more variety. Overall, good.
Decent older hotel. Staff was friendly and things were fairly clean. We did have 2 smallwr issues- fridge wasn't cooling, even after trying to adjust temperature and tv wasn't automatically connected to cable so no tv. If it had been a earlier in day we would have asked for help on those issues but we were too sleepy to care much. Breakfast ws good.
Christopher
Stayed 1 night in Jun 2025
10/10 Excellent
Tracy
Jun 19, 2025
Tracy
Stayed 1 night in Jun 2025
2/10 Terrible
Dorian
Jun 19, 2025
Dorian
Stayed 1 night in Jun 2025
10/10 Excellent
Lisa
Traveled with family
Jun 15, 2025
Liked: Cleanliness, amenities
Front desk clerk was amazing. Rooms were ok for a one night stay while traveling.
Do not stay here if you’re a single female. Check out is at 11am and at 1015am someone was pounding on my door and opened my door with a key card. I was standing in the room just out of the shower when they opened my door thank goodness I had the security lock locked. When I spoke to the owner he told me that he didn’t know who would have done that and check out was at 11am. I have never in my life felt violated and scared!
No elevator with 2nd floor room and several items. Desk person did offer to help carry which was nice. I declined. Got to my room and hallway reeked of cigarettes. Took two tries to get in. Inside door handle fell off as I entered. I couldn’t get out. Called the front desk multiple times letting it ring and ring. No answer and finally would disconnect. This was room phone. Tried calling hotel number from cell phone. Same result. Tried to get on WiFi with username and password given to me. It appears it was no longer working. Finally was able to shove the handle on backwards and get out of room. Took my stuff out and left. Nice staff that didn’t seem surprised when I came back and said I was leaving.
Me and my boyfriend booked a jacuzzi room. We had issues with our key card not working but the issue was quickly resolved. The room was not what we expected at all, there was ALOT of wear and tear, very outdated.. the tv didn’t work the whole stay.
DO NOT STAY HERE!!! The staff were very rude, especially the manager. She refused to refund our room even though the smoke detector went off all night, the tv didn’t work, there was no hot water, the juice machine didn’t work, and it was so scary that my husband had to sleep with his gun. When I called the manager she tried denying all of the problems even though the front desk staff said they had multiple complaints. The manager even hung up on me when I tried to complain. She said she didn’t care and that she didn’t have to refund me and then hung up.Horrible hotel!!!
Janna
Stayed 1 night in May 2025
6/10 Okay
Verified traveler
Traveled with family
May 20, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Some quirks
I was booked for three nights. I was originally given a room that was already occupied. So, I had to get a different room. The second room was supposed to be non-smoking but it had a distinct cigarette odor. Also, the TVs (I had a suite with 2 TV's) were not hooked up. I had to hook up one myself. The remotes did not work. I got one remote replaced that finally worked. In the bathroom, the metal frame surrounding the lights in the ceiling was hanging down. Which I felt could be a safety hazard if it came completely off and fell.
There was mold in the bathroom around the toilet and the shower. Roaches everywhere, deadbolt didn’t lock, and a hole drilled in the door that wasn’t fully covered. I think the hole was where the peephole for you to look out was drilled on the wrong end of the door and turned around. They stuffed a piece of tissue paper in there but didn’t fill the whole. I noticed the hole in the door immediately. It was awful. Breakfast I didn’t even touch because if there were that many roaches in my room, I’m sure they were in the kitchen. So left my room early and didn’t eat breakfast. When I awoke, I put my glasses on and immediately noticed the roaches on the console the tv was on. They didn’t even run and I even took pictures of them crawling around. I felt Very uncomfortable and unsafe in this room and with the location.