SureStay Plus Hotel by Best Western Topeka Northwest
Topeka hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and free breakfast are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Topeka Northwest offers 45 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.
This Topeka hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in July 2021.
Recreational amenities at the hotel include an indoor pool and a fitness center.
SureStay Plus Hotel by Best Western Topeka Northwest features an indoor pool and a fitness center. Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, multilingual staff, and a water dispenser. Complimentary self parking is available on site. A total renovation of this property was completed in July 2021.
SureStay Plus Hotel by Best Western Topeka Northwest is a smoke-free property.
A complimentary breakfast is offered.
Property amenities
Internet
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free breakfast available
Things to do
Gym
Indoor pool
Family friendly
Crib (surcharge)
In-room microwave
Indoor pool
Mini-fridge
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Business services
Business center
Conference space
Outdoors
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Pool hoist on site
Stair-free path to entrance
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
More
2 floors
At least 80% lighting from LEDs
Humane treatment of captive wild animals
Renovated entire property - July 2021
Smoking not allowed
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Crib (surcharge)
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
37-inch flat-screen TV with cable/satellite channels
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per night
Property payment types
Important information
Optional extras
Fee for in-room wireless internet: USD 0 per stay (rates may vary)
Pet deposit: USD 25.00 per night
Pet fee: USD 30 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: USD 10.0 per night
Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Best Western Topeka
Best Western Topeka Inn
Best Western Topeka Hotel
Topeka Best Western
Best Western Topeka Inn Suites
SureStay Plus Hotel by Best Western Topeka Northwest Hotel
SureStay Plus Hotel by Best Western Topeka Northwest Topeka
SureStay Plus Hotel by Best Western Topeka Northwest Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Me and my boyfriend booked a jacuzzi room. We had issues with our key card not working but the issue was quickly resolved. The room was not what we expected at all, there was ALOT of wear and tear, very outdated.. the tv didn’t work the whole stay.
DO NOT STAY HERE!!! The staff were very rude, especially the manager. She refused to refund our room even though the smoke detector went off all night, the tv didn’t work, there was no hot water, the juice machine didn’t work, and it was so scary that my husband had to sleep with his gun. When I called the manager she tried denying all of the problems even though the front desk staff said they had multiple complaints. The manager even hung up on me when I tried to complain. She said she didn’t care and that she didn’t have to refund me and then hung up.Horrible hotel!!!
Janna
Stayed 1 night in May 2025
6/10 Okay
Verified traveler
Traveled with family
May 20, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Some quirks
I was booked for three nights. I was originally given a room that was already occupied. So, I had to get a different room. The second room was supposed to be non-smoking but it had a distinct cigarette odor. Also, the TVs (I had a suite with 2 TV's) were not hooked up. I had to hook up one myself. The remotes did not work. I got one remote replaced that finally worked. In the bathroom, the metal frame surrounding the lights in the ceiling was hanging down. Which I felt could be a safety hazard if it came completely off and fell.
There was mold in the bathroom around the toilet and the shower. Roaches everywhere, deadbolt didn’t lock, and a hole drilled in the door that wasn’t fully covered. I think the hole was where the peephole for you to look out was drilled on the wrong end of the door and turned around. They stuffed a piece of tissue paper in there but didn’t fill the whole. I noticed the hole in the door immediately. It was awful. Breakfast I didn’t even touch because if there were that many roaches in my room, I’m sure they were in the kitchen. So left my room early and didn’t eat breakfast. When I awoke, I put my glasses on and immediately noticed the roaches on the console the tv was on. They didn’t even run and I even took pictures of them crawling around. I felt Very uncomfortable and unsafe in this room and with the location.
The main floor room was great. Strange smell though. When I called there at 5 to 2, I spoke to a woman at the counter that was clearly not trained properly or a new staff, and then another woman of an ethnic background jumped on the phone was very hard to understand her. She was all frustrated about something and told me I had to pay $100 deposit and I said no that was never explained. I have already paid by credit card and that I was there for two nights and she raised her voice and said then cancel then we need $100 deposit because people Steal from us and smoke in the rooms, etc. etc. When I walked into the lobby of the SureStay best Western Wokano and the woman I spoke to last was standing there, and I explain to her that we’re staying for two nights. We would check in before check in and check out before the time on Monday the 28th and then she was all fine and sweet. When we left this morning and checked out, I gave her the keys back to the hotel room. She thanked me. She apologized, and we went on our way. I will see this. It would’ve been nice to know that their pool was not ready to go very noisy upstairs. They had a family upstairs running and carrying on and it’s right on a busy street off of the Main Highway.
The staff were great. Unfortunately there was a used syringe in the parking lot and lots of trash on property. Rooms are old, would not to use the shower. Ultimately though I guess you get what you pay for.
Horrible they couldn’t figure out my check in and took an hour to get me a key for my room. The side door didn’t lock so anyone could come into the building.. I go up to my room and the cable wouldn’t turn on no tv so I go to bed i wake up with 10 spider bites on my neck and back the worst place I have ever stayed definitely would not recommend to anyone