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Torno Vacation Packages

Nous avions une chambre avec «cuisine», mais les équipements fournis ne permettent pas vraiment de cuisiner: il y a peu de vaisselle, la cafetière et le grille pain ne donnaient pas envie de s’en servir… Également les photos donnent l’impression d’un établissement pratiquement neuf, alors que ce n’est pas le cas. Point positif: la piscine est un atout majeur pour se rafraîchir au retour de la plage!

Staff was amazing and the room was excellent.

很安静

Place was gorgeous and staff was extremely helpful. Treated like royalty.

This resort is shabby for their advertised five-star rating. The food is mediocre, the portion sizes are very small, and you're constantly harassed by asinine resort rules that make no sense. The resort and rooms are run down. The toilets are cheap, the bathrooms need caulking, the baseboards are broken and cracked, the finish on the doors is old and worn out. The air conditioning is extremely weak in the common areas. There aren't enough fans outside. You can't really get breakfast after 10:00 a.m., and if you do you're expected to wear a shirt with sleeves even though you're in the tropics trying to have breakfast. The staff is generally not well trained in hospitality. If you get one of the preferred rooms, you get access to a bar with higher end liquor, which sounds great but it's really annoying when you realize that instead of just having a wristband to indicate that you're allowed to drink the good stuff, you have to hike up the hill and go back to your little secluded bar to replenish your drinks. So unnecessary. They have a shuttle service to take you up and down the hills and get around the resort, but the shuttle take so long that you regret not just walking by yourself. On two occasions I called the shuttle and it simply never showed up.

Great breakfast. Beautiful and clean room. Nice staff. Great stay