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Best Western Parkway Hotel Toronto North

2.5 star property

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2 indoor pools, seasonal outdoor pool, cabanas (surcharge)
Property preview
Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room) | Premium bedding, pillowtop beds, in-room safe, desk
Meeting facility
Couples treatment rooms, facials, massages

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
$99
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
600 Highway 7 East, Richmond Hill, ON, L4B1B2
  • Place, The Golf Lounge
    ‪7 min walk‬
  • Place, Splitsville Richmond Hill
    ‪10 min walk‬
  • Place, Seneca College - Markham Campus
    ‪15 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(143 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower)

8.4 out of 10
Very good
(41 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony

Standard Room, 2 Queen Beds, Accessible, Balcony | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible, Balcony

8.0 out of 10
Very good
(22 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(59 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Balcony (Walk-in Shower;Larger Room)

8.4 out of 10
Very good
(14 reviews)
  • 640 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(40 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Single Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

7.8 out of 10
Good
(13 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room) | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Larger Room)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Best Western Parkway Hotel Toronto North

Richmond Hill hotel with 1 restaurants, connected to a shopping center
Along with 2 indoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Best Western Parkway Hotel Toronto North offers 127 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Richmond Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Signature Beauty Lounge has 6 treatment rooms including rooms for couples. Services include massages and facials. The spa is open daily.
Best Western Parkway Hotel Toronto North features a full-service spa, 2 indoor swimming pools, a health club, and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and 30 meeting rooms. Event facilities measuring 31000 square feet (2880 square meters) include a conference center. This family-friendly hotel also offers a seasonal outdoor pool, a sauna, and spa services. Complimentary covered self parking is available on site, along with a car charging station.

Best Western Parkway Hotel Toronto North is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Crave Restaurant - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Starbucks - This coffee shop serves breakfast and light fare. Open daily.
Spirits Bar and Lounge - This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Tim Hortons - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25.98 for adults and CAD 14.68 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Crave Restaurant
  • Spirits Bar and Lounge
  • Starbucks
  • Tim Hortons

Things to do

  • 2 indoor pools
  • Basketball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Racquetball/squash
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis
  • TV in common areas
  • Volleyball
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Fenced pool
  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 30 meeting rooms
  • Business center
  • Computer station
  • Conference center (31,000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 25.98 for adults and CAD 14.68 for children
  • Pet deposit: CAD 150.00 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May 14 to September 16
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Parkway Hotel
Best Western Parkway Hotel Toronto North
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Toronto North
Best Western Parkway Toronto North Richmond Hill
BEST WESTERN Parkway Hotel Toronto North Richmond Hill, Ontario
Parkway Toronto Richmond Hill
Best Western Parkway Hotel Toronto North Hotel
Best Western Parkway Hotel Toronto North Richmond Hill
Best Western Parkway Hotel Toronto North Hotel Richmond Hill

Reviews

Best Western Parkway Hotel Toronto North Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1365 out of 2353 reviews
Rating 8 - Good. 524 out of 2353 reviews
Rating 6 - Okay. 231 out of 2353 reviews
Rating 4 - Poor. 104 out of 2353 reviews
Rating 2 - Terrible. 129 out of 2353 reviews

Reviews

8/10 Good

Isabelle

Stayed 1 night in Aug 2025

8/10 Good

Mehran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Murray

Stayed 3 nights in Aug 2025

8/10 Good

Yunchuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st room have terrible ordour, the lady from front dest wasn't nice to help but try to find excuses to avoid changing room. Supervisor of room service was kind, he checked and decided the smell was too strong to stay, the front desk then changed room for us, but never saw a sorrow smile on her face, cold stone face made us unpleasant.
Stayed 3 nights in Aug 2025

10/10 Excellent

Miriam

Stayed 1 night in Aug 2025

10/10 Excellent

Miriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had made two separate bookings. We wanted to combine them. Expedia was unable to help us. We were told we had to pay an extra $100 at least to do this. Someone from the hotel contacted me via text and combined the reservation for only $20 extra. When we arrived at the hotel our fridge was not working. We contacted the front desk and within minutes we were brought a brand new fridge. The staff was kind and courteous. They were extremely accomodating. Our internet was not working and they immediately told us what to do to get it to work. Very clean hotel and room. Beautiful and warm swimming pool. Breakfast next door at the Sheraton was excellent. Would definitely stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Korosh

Stayed 1 night in Aug 2025

6/10 Okay

Nuha

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The parking situation was a disaster very limited parking as it's shared with a million businesses and the Sheraton. Hotel looked really pretty and updated when we walked in but the rooms didn't feel clean enough, there was dust everywhere and the carpet was not clean. The bathroom was clean but idk how housekeeping didn't see that the toilet seat is actually broken! By the time I noticed the bathroom seat I had already cleaned the room gotten everything in place as I have a toddler. The place has potential but needs someone to supervise. Another thing was very irritating is that the text message I got before arriving felt very welcoming and I was asked if there is anything they can do to make our stay better so I asked if we can get a 30 minutes early check-in, only to get a message an hour and a half past check in time saying "looks like you already checked in, is there anything else I can do" so I just told whoever was sending the message that they didn't really do anything, so what's the point of asking!!! Over all not the best experience and I generally don't recommend the hotel in its current situation!!
Stayed 1 night in Aug 2025

8/10 Good

Rosie

Stayed 3 nights in Aug 2025

10/10 Excellent

Dyan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant check-in staff who helped me when i had a mishap. We stay here at least 3 times a year. It's fabulous. Great area for restaurants and 3 mins to the highway.
Stayed 2 nights in Aug 2025

8/10 Good

Angi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super quick check in, friendly young man behind the counter. Easy checkout. Breakfast options were good, service was a little slow.
Stayed 1 night in Aug 2025

8/10 Good

Jaymie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had everything you’d need in them. The air conditioning was easy to adjust and the water temp and pressure was great in the showers. The only thing I didn’t like were the bathroom doors. Because they were barn door style they looked great but didn’t feel like I had privacy when inside.
Stayed 1 night in Aug 2025

8/10 Good

Jaymie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was clean, quiet and no kids running around! Friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Taye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How close everything was within walking distance
Stayed 1 night in Aug 2025

6/10 Okay

Monique, Ottawa

Liked: Staff & service
Disliked: Amenities
I really didn't like much about this property and my experience in that I found the room to be gloomy, the water for my shower was barely hot, the water trickled from the faucet, there was a barn door to open and close between the closet and bathroom, there was constant banging leading down to the raquetball/swimming area and when I tried to go swimming, there were swimming classes! Thankfully, Vikki at reception transferred me to a room at the Sheraton where I found the room to be much more comfortable and quiet for my 3 night stay.
Stayed 4 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Would stay here again. My sister’s room was very stale and musty smelling but I didn’t have any issues with mine. Staff was attentive to her issues.
Stayed 1 night in Aug 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Family of 4 stayed 2 nights. The beds were comfy room was clean and price was reasonable. Bonus Tim Hortons walking distance
Stayed 2 nights in Aug 2025

10/10 Excellent

Katelyn, London

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of how close everything is around the hotel. Starbucks is a plus a too!
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, amenities
Nice hotel, great transport links.
Stayed 3 nights in Aug 2025

10/10 Excellent

Vahid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Mathieu

Stayed 2 nights in Aug 2025

6/10 Okay

Danielle

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool was so far and hard to find
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Alissa

Stayed 2 nights in Aug 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have was why isn’t there a ramp going into the Best Western doors. Very hard to lift suitcases and coolers over the steps
Stayed 3 nights in Aug 2025