Cambridge Suites Toronto

4.0 star property

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Photo gallery for Cambridge Suites Toronto

Front of property
Interior entrance
Interior entrance
Exterior
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 Richmond St E, Toronto, ON, M5C1N2
  • CF Toronto Eaton Centre
    ‪4 min walk‬
  • Scotiabank Arena
    ‪13 min walk‬
  • CN Tower
    ‪3 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

Deluxe Suite, 1 King Bed with Sofa bed

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Cambridge Suites Toronto

Toronto hotel connected to a shopping center, steps from Elgin and Winter Garden Theatres
Self parking, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.
Cambridge Suites Toronto offers 230 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with digital channels and pay movies. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, designer toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Cambridge Suites Toronto features multilingual staff, tour/ticket assistance, and concierge services. Wired and wireless Internet access is complimentary. This eco-certified hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Cambridge Suites Toronto is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CAD 27 per day; includes in/out privileges)

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels
  • Pay movies

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 27 per day (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed in guestrooms.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Cambridge Hotel Toronto
Cambridge Suites
Cambridge Suites Hotel
Cambridge Suites Hotel Toronto
Cambridge Suites Toronto
Cambridge Toronto Hotel
Toronto Cambridge
Toronto Cambridge Suites
Toronto Suites
Toronto Suites Hotel

Cambridge Suites Toronto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4217 out of 6033 reviews
Rating 8 - Good. 1307 out of 6033 reviews
Rating 6 - Okay. 315 out of 6033 reviews
Rating 4 - Poor. 104 out of 6033 reviews
Rating 2 - Terrible. 90 out of 6033 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Fatoumata

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The toilet wasnt working for 2/3 nights I was there. I told housekeeping and the front desk I was given the run around yet it wasnt fixed. Upon check out I was told since it was a 3rd party booking it was nothing the property can do. Also housekeeping stole my bath wash products, the property overlooked this as well. Horrible service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great room and service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff members
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuanqin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay. Spacious room. Only thing is that their dining was temporarily closed but its fine
Stayed 3 nights in Dec 2024

10/10 Excellent

Abdul Aziz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a spacious one bedroom suite for myself, my husband and my son. The property was really clean and pretty quiet overnight. They provided a cot for our stay. Parking was easy to sort and the hotel was in a great location with plenty of things within walkable distance and very short walk to metro and tram stops. Only downsides was the mattress having a big dip in it making it pretty uncomfortable. Also all the dining facilities were closed during our stay but the hotel provided complimentary muffins and coffee for breakfast so we had a light breakfast in the room. Generally a great place to stay.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Lyndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at Cambridge Suites. The location is great, near restaurants, shopping and the sites.
Stayed 3 nights in Dec 2024

8/10 Good

Bernard

Stayed 1 night in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Yoon Young

Traveled with partner
Liked: Cleanliness, staff & service
Older property but great location in downtown
Stayed 4 nights in Dec 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything down town. Supper nice staff!
Stayed 4 nights in Dec 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Everything is great. The only thing is that the suite feels kind of cold although we adjusted the temperature to 78 F which equals to 25.5 C. Only a small area close to the vent feels warmer. We had to use the extra blanket stored in the drawer.
Stayed 1 night in Dec 2024

10/10 Excellent

Jaline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Isis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They charged us 30 bucks for an extra guest after 11 pm which is okay they made it clear. Strict security after 11 your name must be of the guest list which made me feel safe. They were super kind we checked in at around 8:30 am which is well before check in time and they were kind enough to give us a room that early and if there wasn’t a room ready they were offering to hold our luggage for us which is great.
Stayed 1 night in Dec 2024

10/10 Excellent

Marie-Pier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Ouassim

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn't connect to netflix account on the tv
Stayed 4 nights in Dec 2024

10/10 Excellent

Mehmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel's room was very comfortable and hotel's location was very good we could walk everywhere we want
Stayed 4 nights in Dec 2024

8/10 Good

Fevziye

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcoming stay
Excellent…….the location, room & customer service was all a 10. I will for sure stay here in the future
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Very nice hotel although the area seemed sketchy, tons of homeless around the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Aimee

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Amine M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024