See all properties
Aparthotel

Canada Suites on Bay

4.0 star property

Choose dates to view prices

Photo gallery for Canada Suites on Bay

Superior 1 Bedroom Suite, Kitchen, City View | Balcony
Combined shower/tub, deep soaking tub, designer toiletries, hair dryer
Executive 1 Bedroom Suite, Kitchen, City View | 1 bedroom, premium bedding, pillowtop beds, individually decorated
Full-size fridge, microwave, oven, stovetop
Garden

Reviews

8.4 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Parking available
  • Pet friendly
  • Fireplace
  • Gym

Explore the area

View in a map
382 Yonge Street, Toronto, ON, M5B 1S9
  • Place, Scotiabank Arena
    ‪6 min drive‬
  • Place, Rogers Centre
    ‪7 min drive‬
  • Place, CN Tower
    ‪7 min drive‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪9 min drive‬

Room options

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, City View, Balcony

Presidential Suite, 2 Bedrooms, 2 Bathrooms, City View, Balcony | Living area | Fireplace, iPod dock

Presidential Suite, 2 Bedrooms, 2 Bathrooms, City View, Balcony

  • 761 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive 1 Bedroom Suite, Kitchen, City View

Full-size fridge, microwave, oven, stovetop

Executive 1 Bedroom Suite, Kitchen, City View

  • 530 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior 1 Bedroom Suite, Kitchen, City View

1 bedroom, premium bedding, pillowtop beds, individually decorated

Superior 1 Bedroom Suite, Kitchen, City View

  • 670 sq ft
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Balcony view
Panorama Suites Downtown Toronto
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.7 out of 5, Exceptional, 592 reviews
Panorama Suites Downtown Toronto

About this property

Canada Suites on Bay

4-star Toronto aparthotel, connected to a shopping center in Downtown Toronto
This aparthotel features a health club, self parking, and laundry facilities. Other amenities include express check-in, express check-out, and a convenience store. Each apartment boasts a fireplace and a deep soaking tub, while also featuring comforts like a pillowtop bed and premium bedding. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Housekeeping is not available.
Canada Suites on Bay offers 10 accommodations with fireplaces and iPod docking stations. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables and kitchen islands. Pillowtop beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include washers/dryers and complimentary bottled water.

Recreational amenities at the aparthotel include a health club.
Canada Suites on Bay features a health club, multilingual staff, and gift shops/newsstands. This Toronto aparthotel also offers a garden, laundry facilities, and a convenience store. Onsite parking is available (surcharge). Guests can use the health club at a partner property.

Canada Suites on Bay has designated areas for smoking.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Car not required
  • Covered self parking on site (CAD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Crib: CAD 50 per stay

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace
  • Living room
  • Separate dining area
  • Window screens

Entertainment

  • HDTV
  • iPod dock

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 30 lbs per pet)
  • Fee: CAD 50 per pet per night (maximum CAD 500 per stay)
  • Service animals exempt from fees
  • Deposit: CAD 2,500 per stay
  • One-time cleaning fee: CAD 100

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • ATM
  • Free bottled water
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Multilingual staff
  • No housekeeping service
  • Phone

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the city center
  • Near a hospital
  • Near a metro station

Things to do

  • Gym
  • Health club
  • Shopping mall
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit

General

  • 1 building
  • 10 units
  • 43 floors
  • Built in 2015
  • Garden
  • Individual decor
  • Individual furnishings
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Check-out instructions

The host requires you complete the following before checking out:
Remove personal items
Turn off the lights

Access methods

Private entrance

Pets

Pets allowed for an extra charge of CAD 50 per pet, per night (maximum CAD 500 per stay), plus a one-time cleaning fee of CAD 100 and a deposit of CAD 2500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 30 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 50 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 500 per stay
  • A damage deposit of CAD 500 will be collected before check-in.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 50 per night (in/out privileges)
  • Pet deposit: CAD 2500 per stay
  • Pet fee: CAD 50 per pet, per night (maximum CAD 500 per stay) plus CAD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Crib (infant bed) fee: CAD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The property reserves the right to refuse name changes on reservations.

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 October to 31 May
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Canada Bay Suites
Canada Suites Bay
Suites Apartment Canada Bay
Canada Suites Bay Apartment Toronto
Canada Suites Bay Apartment
Canada Suites Bay Toronto
Canada Suites on Bay Toronto
Canada Suites on Bay Aparthotel
Canada Suites on Bay Aparthotel Toronto

Reviews

Canada Suites on Bay Reviews

8.4

Very Good

9.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 162 out of 306 reviews
Rating 8 - Good. 83 out of 306 reviews
Rating 6 - Okay. 33 out of 306 reviews
Rating 4 - Poor. 13 out of 306 reviews
Rating 2 - Terrible. 15 out of 306 reviews

Reviews

8/10 Good

Damon

Traveled with group
Liked: Cleanliness, room comfort
Could be a little easier to get officially set up for the stay, but it ended up being great. I was a little nervous after getting scammed a year ago, so some kind of indication making clear this is Hotel.com confirmed legitimacy would have helped.
Stayed 3 nights in Jun 2025

6/10 Okay

JI LIANG

Traveled with family
Stayed 4 nights in Jul 2025

10/10 Excellent

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice room and easy to come and go. However the fire alarm got pulled at 3am on my second last night there and not because of a fire. I then couldn't go back to bed and was super tired for my meetings the next day.
Stayed 5 nights in Jun 2025

10/10 Excellent

Prakash

Liked: Cleanliness, property conditions & facilities
Excellent.
Stayed 6 nights in May 2025

10/10 Excellent

Latchezar

Liked: Cleanliness, property conditions & facilities
Highly recommended!
Stayed 3 nights in May 2025

10/10 Excellent

P Y

Traveled with group
Liked: Cleanliness, room comfort
Love the space and view and location of this apartment. Highly recommend
Stayed 4 nights in Apr 2025

8/10 Good

Geneviève

Traveled with group
Liked: Cleanliness, room comfort

Very quiet and great location!

Great location, amazing view, very quiet, and a lot of amenities nearby! I must say it would be a good idea to provide guests with more hooks (at least in the bathroom and the secondary room), handsoap and dish soap, sharper knives and some basics like salt, pepper, condiments, butter, jams, etc., as you don't necessarily want to buy them when you're only staying for 4-5 days. Also, a new shower curtain could be an improvement, as it was starting to be a bit smelly. However, all in all, we recomment this place, the air conditioning worked perfectly, everything worked perfectly, and we would definitely go back!
Stayed 4 nights in Apr 2025

6/10 Okay

Jonathan

Liked: Cleanliness
Disliked: Room comfort

Great location but needs some work

The apartment was on the 39th floor. Amazing views from one of the highest residential buildings in Canada (may be the highest still). Kitchen area was well stocked with pots and pans etc, the key issue was with the furniture. The sofa was just uncomfortable it may be a sofa bed but even so was really uncomfortable. The chairs were clear plastic and the tables and cofffee tables were glass. I guess it was meant to look good (not to my taste personally) but it also made it unusable due to comfort and practicality. Tbe other issue was with the heating/cooling. When it kicked in it covered the apartment in dust, i guess it had not been used in a while. Communication by WhatsApp was great but needing a large dollar bank deposit to cover breakages etc seems unusual. If you haven't got a Canadian bank account they will also charge admin fee for processing the deposit. Its in the booking t & c's but I didn’t read it and it was a pain.
Stayed 8 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly convenient for many amenities.
Stayed 7 nights in Mar 2025

10/10 Excellent

Hernan

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jolene

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, room comfort
Great place to stay in the perfect spot in town
Stayed 4 nights in Mar 2025

10/10 Excellent

Giacomo

Liked: Cleanliness, room comfort

A gem in Toronto

Really great. Most welcoming attitude and satisfaction based. Any minor technical issues were resolved to the satisfaction of the client. Great space, great location and ultra clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, room comfort

Great stay

I have stayed at this property twice and have been happy both times. All information from Canada suites was clear and they were very responsive to any inquiries I had before, during and after my stay. Highly recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Len

Liked: Cleanliness, property conditions & facilities
highly recommend this for staying in toronto easy to check in the rooms are excellent and is close to downtown , easy to get to airport
Stayed 5 nights in Jan 2025

10/10 Excellent

Jarrod

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2024

4/10 Poor

Susan M.

Business traveler
Liked: Cleanliness
Disliked: Room comfort

Frustrating stay

Gym was much further then expected, took forever to get a key and never got to gym. Should ask before arrival if needed and leave with room key. Had to ask 3 times. Instructions for tv would be great. Hand cream is a typical amenity, especially in cold weather. Felt frustrated most of the time. Left early just to get home. I will not be staying there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Center of the city, shopping, gym, restaurant, mall nearby. Nice view of the city.
Stayed 3 nights in Nov 2024

8/10 Good

Leann-Reiko

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Very Clean, Great View, everything I needed to feel at home.
Stayed 5 nights in Oct 2024

10/10 Excellent

Quentin

Business traveler
Liked: Cleanliness, room comfort

Excellent All Round for Business Travellers

I absolutely recommend Canada Suites if you are traveling with multiple work colleagues. Not only we were given three keys to the unit, everything was clean and comfortable. I had an excellent stay with my colleagues as a media professional and am bookmarking Canada Suites for future business travels.
Stayed 4 nights in Oct 2024

6/10 Okay

Paolo

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024