Chelsea Hotel, Toronto

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chelsea Hotel, Toronto

Lobby
City view
Exterior
Sundeck
2 indoor pools, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Downtown Yonge
    ‪1 min walk‬
  • The Hospital for Sick Children
    ‪4 min walk‬
  • Yonge-Dundas Square
    ‪5 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪17 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 374 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Executive Room, 1 King Bed

  • 315 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Double Room

  • 315 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Chelsea)

  • 275 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Chelsea)

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Chelsea)

  • 275 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Chelsea Hotel, Toronto

4-star hotel in Downtown Toronto
Along with 2 restaurants, this hotel has 2 indoor pools and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
Chelsea Hotel, Toronto features 2 indoor swimming pools, a spa tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center, 15 meeting rooms, and limo/town car service. Event facilities measuring 5199 square feet (483 square meters) include conference space. This family-friendly hotel also offers a children's pool, a rooftop terrace, and a complimentary children's club. Onsite parking is available (surcharge), along with a car charging station.

Chelsea Hotel, Toronto has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.
The Market Garden - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Elm Street Bar & Lounge - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 39 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Elm Street Bar & Lounge
  • The Market Garden

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,199 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 4464 out of 10286 reviews" "
Rating 8 - Good. 3064 out of 10286 reviews" "
Rating 6 - Okay. 1599 out of 10286 reviews" "
Rating 4 - Poor. 716 out of 10286 reviews" "
Rating 2 - Terrible. 443 out of 10286 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler
An excellent hotel at a great location
Stayed 1 night in Oct 2024

6/10 Okay

Jinyuan

Stayed 3 nights in Oct 2024

6/10 Okay

Sahil Ketan, Maple Ridge

Liked: Staff & service, amenities
The location is unmatched. Definitely easily accessible to the TTC and shopping centres and the Dundas-Yonge square. Unfortunately, the rooms were sort of outdated in a way. The patio had a big draft of cold air coming in, the heater was not working, slight stains on the bed covers, the shower could do with an upgrade as well, and you can hear the traffic very clearly from outside (although that is what you get for being in the heart of the city). Walls were pretty thin but regardless of all this it was still a rather comfortable stay.
Stayed 10 nights in Oct 2024

6/10 Okay

Sonia

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property specifically the rooms need and upgrade. The shower barely worked and the toilet paper holder was rusted and in need of replacement. The area is very noisy but close to everything.
Stayed 1 night in Oct 2024

6/10 Okay

Araceli

Traveled with family
3 étoiles pas plus
Stayed 3 nights in Oct 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious which was nice. Only problem is that I wish check-out wasn't at 10am!
Stayed 2 nights in Sep 2024

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I stayed there very impressed I made a good choice.
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Britney

Stayed 1 night in Oct 2024

8/10 Good

Lan Huong

Traveled with family and small children
The hotel should be just 3 stars instead of 4 stars. The hotel is on a boisterous street ( always hearing the ambulance sound, sometimes firetrucks stopped in front of the hotel, and police cars either. there are several homeless surrounding the entrance. The room was just okay, nothing special except a very dirty window :((( I like that the hotel was very close to many good Asian restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Kechi

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The water in the hotel was shut off for maintenance from midnight when I arrived until 4am. That was bizarre, considering it was filled with guests. The hotel has central heating, which means you can’t control the temperature of your room. If you want cold air and the hotel is running hot air, sorry. It took the staff 2 days to let me know this, so for two days, I was calling for maintenance because I thought something was wrong with the heating in my room. The staff were not knowledgeable. The room and bathroom clean and the bed was comfy. The hotel lobby is also lovely, and the location is prime. If not for the water and heating situation, it would be a 5 star experience.
Stayed 1 night in Oct 2024

8/10 Good

Marcel

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Marquia

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for my pup and I! We shall return!
Stayed 2 nights in Oct 2024

8/10 Good

ZhiHan

Dt
Stayed 1 night in Sep 2024

10/10 Excellent

INDER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, competitive prices.
Stayed 1 night in Jul 2024

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Brianna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn’t like how one little argument between me and my partner . lead to the hotel staff kicking us out to the street for three days stay .with no refund for three days . Very sad
Stayed 4 nights in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
it was a nice and clean hotel. reasonably priced.
Stayed 1 night in Oct 2024

8/10 Good

Zhuoran

Liked: Cleanliness, amenities, property conditions & facilities
Easy to check in, parking a bit not easy to find ( on side of the building ) but generally good. Completely no sign underground parking. Room clean . Just no free bottle of water. And I was too thirsty , and wake up in early morning approximately 6.20-6.30am, there are no one answer the phone to help deliver water to room . Called front desk line and service line both and wait for at least 6 rings, no one literally answer the phone while after 5 mins I go down stairs , there are at least 2-3 staffs at front desk.
Stayed 5 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with how accommodating everyone was.
Stayed 2 nights in Oct 2024

8/10 Good

elyse

Stayed 1 night in Oct 2024

10/10 Excellent

Nestor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very accommodating and courteous.
Stayed 1 night in Oct 2024