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Chelsea Hotel, Toronto

4.0 star property

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Photo gallery for Chelsea Hotel, Toronto

Lobby
2 indoor pools, sun loungers
Executive Room, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Exterior
Sundeck

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • CF Toronto Eaton Centre
    ‪6 min walk‬
  • CN Tower
    ‪4 min drive‬
  • Rogers Centre
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette | Private kitchenette | Coffee/tea maker

Studio, 1 King Bed with Sofa bed, Kitchenette

  • City view
  • 374 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Room, 1 King Bed

  • City view
  • 315 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Double Room

  • City view
  • 315 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Chelsea)

Standard Room, 2 Double Beds (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Chelsea)

  • City view
  • 275 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Room, 1 King Bed (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Chelsea)

  • City view
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Standard Room, 1 Queen Bed (Chelsea) | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (Chelsea)

  • City view
  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chelsea Hotel, Toronto

4-star hotel in Downtown Toronto
Along with 2 restaurants, this hotel has 2 indoor pools and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Chelsea Hotel, Toronto offers 1590 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.
Chelsea Hotel, Toronto features 2 indoor swimming pools, a hot tub, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center, 15 meeting rooms, and limo/town car service. Event facilities measuring 5199 square feet (483 square meters) include conference space. This family-friendly hotel also offers a children's pool, a rooftop terrace, and a complimentary children's club. Onsite parking is available (surcharge), along with a car charging station.

Chelsea Hotel, Toronto has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chelsea Hotel, Toronto has 2 restaurants serving breakfast, lunch, and dinner.
The Market Garden - This restaurant serves brunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Elm Street Bar & Lounge - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered self parking on site (CAD 39 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Elm Street Bar & Lounge
  • The Market Garden

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Sauna
  • Shopping

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,199 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 27 to 33 for adults, and CAD 8 to 16 for children
  • Covered self parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Chelsea Hotel, Toronto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 5074 out of 11179 reviews
Rating 8 - Good. 3256 out of 11179 reviews
Rating 6 - Okay. 1660 out of 11179 reviews
Rating 4 - Poor. 727 out of 11179 reviews
Rating 2 - Terrible. 462 out of 11179 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

Front desk speed

As always. Great stay overall. I was here last month and have already booked a stay next month. Just need to speed up check in time. Especially if a problem develops with a check in and in my case. There were two problems. Neither solved before I finally checked after 2 people were added to check in personnel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were very helpful, professional and friendly. Rooms were very nice, clean and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Holli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Guy, Belfountain

Business traveler
Liked: Staff & service
Strong smell of fried food came through the vent system Shower pressure and temperature quite variable
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brendan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Feb 2025

8/10 Good

Keely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous. My teenage kids enjoyed the water slide and pool area.
Stayed 1 night in Feb 2025

10/10 Excellent

Yolande

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was big. We had a sitting area that we weren’t expecting and it made all the difference.
Stayed 1 night in Feb 2025

10/10 Excellent

Deniece

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in process rooms were spacious to accomodate luggage. They did have. Balcony which was kinda cool overlooking downtown Toronto. I would definitely visit this hotel again.
Stayed 1 night in Feb 2025

10/10 Excellent

Susie and Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Feb 2025

10/10 Excellent

Roman

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel quick easy and in the center of everything.
Stayed 1 night in Feb 2025

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- convenient location and friendly, helpful personnel. also liked how the hotel had exits to different parts of the city like onto Gerrard St., Bay St., Yonge St. more indoor shopping ( especially for those cold winter days like we just had ) would be great so we wouldn't have to battle mother nature while staying in Toronto!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stranded in Toronto due to flight issues … delighted to take the littles to such a great hotel!
Stayed 1 night in Feb 2025

4/10 Poor

Jessica

Traveled with family
Liked: Cleanliness, property conditions & facilities
Our flight was delayed and so our check in time was much later than anticipated. The nice gentleman who checked us in said he upgraded our room as a first stay “thank-you”. Excited for a good nights rest, we proceeded to settle in. On appearance, nothing seemed to be upgraded from the initial booking (which was fine because it was not expected anyway). THE NOISE in this room ALL NIGHT LONG was HORRENDOUS. We shared a wall with some sort of staff facility, and was by far the most disturbing overnight experience we have ever encountered in an accommodation. Had we not settled in at midnight we would have requested a new room. Makes me wish they didn’t mess with our original room because it couldn’t have been any worse. We notified staff on check out, but nothing was really said apart from an obligatory “i’m sorry”, and sent on our way. Definitely not the stay we expected when chosen based on reviews, star rating and PRICE for what was received. Would not stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a bathtub

Booked last second due to a train cancellation. The hotel was very clean and the room had a bathtub, which was put to use relaxing after a stressful day.
Stayed 1 night in Feb 2025

10/10 Excellent

zi yi

Stayed 1 night in Feb 2025

10/10 Excellent

Davonta

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Marina

The check in was very quick
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Sault Ste Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and well maintained property
Stayed 1 night in Feb 2025

8/10 Good

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were warm and attentive
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Stayed 4 nights in Feb 2025