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Crowne Plaza Toronto Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Toronto Airport by IHG

Lobby
Exterior
Interior
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Toronto Congress Centre
    ‪19 min walk‬
  • Royal Woodbine Golf Club
    ‪3 min drive‬
  • Woodbine Mall
    ‪6 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪7 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

  • 236.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

  • 235 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

  • 236.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 450 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 236.8 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

  • 235 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, View (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, View (Airport Runway View)

  • 235 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Toronto Airport by IHG

4-star hotel in Etobicoke
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Private bathrooms are not ensuite.
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Crowne Plaza Toronto Airport by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 12000 square feet (1115 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a fireplace in the lobby. An area shuttle within 5.00 kilometers and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in August 2020.

Crowne Plaza Toronto Airport by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Cannery Kitchen - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Cannery Social - This bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Filipino, French, Hindi, Polish, Portuguese, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 5 km
  • Uncovered self parking on site (CAD 28 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (12,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (55 inch wide door)
  • Handrails in stairways (36 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Renovated entire property - August 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet (varies based on length of stay), plus a one-time cleaning fee of CAD 62.15 and a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 28 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay) plus CAD 62.15 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 926 out of 1881 reviews
Rating 8 - Good. 494 out of 1881 reviews
Rating 6 - Okay. 219 out of 1881 reviews
Rating 4 - Poor. 107 out of 1881 reviews
Rating 2 - Terrible. 135 out of 1881 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Svetlana

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bug present
Stayed 1 night in Nov 2024

8/10 Good

Tenzin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall !
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesse, Toronto

Enjoyed my stay!
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Business traveler
Average
Just very average. Nothing special at check in.
Stayed 1 night in Nov 2024

10/10 Excellent

Kirk

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable clean and quiet room for a great price
Stayed 1 night in Nov 2024

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 will be back for sure!!!
Stayed 1 night in Nov 2024

6/10 Okay

Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the upgrades to the property. That it was a walking distance to the restaurant. What I did not like was that despite my saying to the front desk staff that parking was included she continued to insist it was not. I took a picture prior to getting there and on the website clearly says it is included.
Stayed 1 night in Nov 2024

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
The 28.00 was a surprise fir parking. But given where it is, it is probabky standard
Stayed 1 night in Nov 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room with everything you need - fridge, microwave, coffee maker and even a sound machine!
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

sophie, Laval

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Clean rooms, comfy beds. Josie at the bar was excellent! Amazing cosmopolitan! Breakfast was good too in the morning. Paying 26$ per day for parking was a bit much.
Stayed 2 nights in Nov 2024

2/10 Terrible

Alesha

Very pricey you have to pay for everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and staff
Stayed 3 nights in Nov 2024

6/10 Okay

Allan

Liked: Staff & service, property conditions & facilities
You have to pay for parking terrible!
Stayed 2 nights in Nov 2024

10/10 Excellent

Cholby Lois

Stayed 3 nights in Oct 2024

10/10 Excellent

Tashanique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, was so clean and fresh. Great lighting. And the bathroom is just gorgeous!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best sleep of my life
Amazing. Would definitely stay here again and probably the best sleep of my life. The bed was SO comfy
Stayed 1 night in Nov 2024

10/10 Excellent

Deidra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, and helpful. Property is okay. Room was okay.
Stayed 1 night in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, amenities
Very Clean.
Stayed 1 night in Nov 2024

8/10 Good

Rochford

Liked: Cleanliness, staff & service, property conditions & facilities
Too loud
Stayed 2 nights in Nov 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant enjoy the stay.
Stayed 5 nights in Oct 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The on property restaurant -"Cannery" was excellent- fast, friendly service, and excellent food choices!!
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location to the Toronto Congress Centre
Stayed 3 nights in Oct 2024

6/10 Okay

Noemi

Traveled with family and small children
Disliked: Cleanliness, staff & service
The bedsheets have red stains looks like catsup or spaghetti sauce
Stayed 1 night in Nov 2024

4/10 Poor

Jessica

Stayed 4 nights in Oct 2024