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Hilton Garden Inn Toronto/Markham

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Toronto/Markham

Reception
Courtyard
Exterior
Indoor pool, sun loungers
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Bar
  • Pet friendly
  • Housekeeping

Explore the area

Map
300 Commerce Valley Dr E, Markham, ON, L3T7X3
  • Seneca College - Markham Campus
    14 min walk
  • Duo Patisserie and Cafe
    1 min walk
  • Langstaff Station
    5 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    25 min drive

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 2 Queen Beds

  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room | In-room safe, desk, blackout drapes, free cribs/infant beds

Room

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 Queen Bed

  • 470 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

In-room safe, desk, blackout drapes, free cribs/infant beds

Room

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower) | In-room safe, desk, blackout drapes, free cribs/infant beds

Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 470 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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The price is $87
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$101 total
includes taxes & fees
Jan 2 - Jan 3
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About this property

Hilton Garden Inn Toronto/Markham

3-star hotel in Thornhill
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Hilton Garden Inn Toronto/Markham offers 145 accommodations with laptop-compatible safes and safes. 49-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Markham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Toronto/Markham features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a garden, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Toronto/Markham is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 12 to 20 for adults and CAD 12 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 37 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 12 to 20 for adults, and CAD 12 to 20 for children
  • Pet fee: CAD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Toronto/Markham
Hilton Garden Inn Toronto/Markham Hotel
Hilton Garden Inn Toronto/Markham Hotel Markham
Hilton Garden Inn Toronto/Markham Markham
Hilton Garden Inn Markham
Hilton Garden Inn Toronto/Markham Ontario
Hilton Toronto Markham Markham
Hilton Garden Inn Toronto/Markham Hotel
Hilton Garden Inn Toronto/Markham Markham
Hilton Garden Inn Toronto/Markham Hotel Markham

Hilton Garden Inn Toronto/Markham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1005 reviews" "
Rating 8 - Good. 313 out of 1005 reviews" "
Rating 6 - Okay. 84 out of 1005 reviews" "
Rating 4 - Poor. 45 out of 1005 reviews" "
Rating 2 - Terrible. 31 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No antiskid bathtub mat
Overall, good facility & toiletries expected of a Hilton run hotel. However, this hotel does not have antiskid bathtub mat, when I requested. Other Hilton run hotel eg Double Tree had it on request. This hotel never had guest bathtub accidents? and was never anticipating one?
Stayed 3 nights in Sep 2024

8/10 Good

BASEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only annoying thing is that the A/C is so loud
Stayed 1 night in Sep 2024

10/10 Excellent

Alivia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
It's a hotel we stay at each timer we are in Toronto.
Stayed 3 nights in Sep 2024

10/10 Excellent

George

Stayed 1 night in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Under renovation, but everything was clean and quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the hwy 404 had restaurants in walking distance. A restaurant on location. The rooms had WiFi and large toiletries fixed in the shower and washroom.
Stayed 2 nights in Aug 2024

2/10 Terrible

Patricia

Stayed 1 night in Aug 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good, except the bed is a little hard and the gym & the pool are under renovation.
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Additional charges for using towels??!
Beware of the frivoluous charges after your stay. Hilton garden inn in Markham claims, you apparently cannot use towels and linens, as they become "soiled" in their terms. Pardon me? Aren't Hilton washes towels and linen between guests? What does "soiled" mean in Hilton terms also remains unanswered. Also the exhaust in bathroom as well as shower faucet/shower head switch were not working properly and after two times complaining and asking to fix those, it was not done. Overall hotel is decent, however out of the blue additional charges and inability to fix plumbing issues erase positive expirience.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jason

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tv didn’t work (said multiple times someone is coming to fix it) Didn’t know the pool was under construction Uncontrollably the power was out for hours 630.00 for 2 nights just to sleep Should have stayed at the Sheraton
Stayed 2 nights in Aug 2024

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Good location, but room was small and building needs complete upgrade/ makeover
Stayed 1 night in Aug 2024

8/10 Good

xuemei

Liked: Cleanliness, staff & service, property conditions & facilities
location is nice and big parking lot
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Rathies

Traveled with family and small children
Liked: Cleanliness
What i like the most, was the downstairs lobby. It's very cozy.
Stayed 1 night in Jul 2024

8/10 Good

Szeki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good but they emailed me last minute they the fitness and pool closed and the AC is pretty loud.
Stayed 3 nights in Aug 2024

2/10 Terrible

William

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The extra pet charge was a last minute surprise. Would have chosen a different hotel based on the fee if known beforehand. The person behind the desk was pretty rude about paying the extra fee. The hotel was also chosen because of a pool but was under construction and not listed on online. This becomes really frustrating as the hotel tells us it’s not there problem and take it up with Expedia. Again nice hotel but terrible online clarification and rude staff.
Stayed 1 night in Aug 2024

10/10 Excellent

May

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I haven’t really used their bar nor their restaurant, but with my limited exposure to their facilities - you might think that everything is in top order. I will be a nitpicking on this; water fountain was not working and on the first day I asked them to fix the TV. 2 guys came and supposedly a 3rd would come but nothing. I let it go because it was getting cumbersome. Overall, it was a great experience. There were things that overlooked everytime we come back but the staff were able to quickly meet our needs. Cleanliness and security is my top priority and they have that. The location is not that bad as public transportation is extremely accessible.
Stayed 4 nights in Aug 2024

8/10 Good

Lingmei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Sarah

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
1-When reserving hotel, it didn’t indicate pool and gym were closed. 2-Power went out for 3 hours 3-Air conditioner in room failed, we called front desk for maintenance, he said he fixed it but did not 4- room service did not replenish coffee, as directed
Stayed 2 nights in Aug 2024

2/10 Terrible

Tara

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a 1-night stay here with our toddler because it was almost $100 cheaper than the Sheraton across the street (far better hotel). We had no power from 8pm-1am. The hotel was not accommodating, no credits, no free breakfast etc offered to any guests. They said if you want to leave we won’t stop you when asked if they would issue refunds or credits. In hindsight, we should have paid a little extra and stayed at the Sheraton.
Stayed 1 night in Aug 2024

2/10 Terrible

Almira

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024