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Hilton Garden Inn Toronto/Markham

3.0 star property

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Photo gallery for Hilton Garden Inn Toronto/Markham

Welcome to our hotel lobby, featuring a central reception desk surrounded by lush greenery and a stylish design.
Relax in a serene space with a curved sofa, round table, and expansive windows offering views of lush greenery.
Relax and socialize in this serene outdoor space with sofas, chairs, and a coffee table.
Experience the comfort of this hotel, featuring a spacious facade with curved lines and numerous windows, some with balconies.
Relax by the pool surrounded by lush greenery and comfortable lounge seating.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service

Explore the area

Map
300 Commerce Valley Dr E, Markham, ON, L3T7X3
  • Seneca College - Markham Campus
    ‪15 min walk‬
  • First Markham Place
    ‪3 min drive‬
  • Seneca College
    ‪6 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(166 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, desk, blackout drapes

Room

7.4 out of 10
Good
(3 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 Queen Bed

8.0 out of 10
Very good
(11 reviews)
  • 470 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

1 bedroom, in-room safe, desk, blackout drapes

Room

9.2 out of 10
Wonderful
(39 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-in Shower)

Room, 1 Queen Bed, Accessible (Roll-in Shower) | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 Queen Bed, Accessible (Roll-in Shower)

8.6 out of 10
Excellent
(14 reviews)
  • 470 sq ft
  • Sleeps 2
  • 1 Queen Bed

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4.3 out of 5, Excellent, (1011)
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The price is $211 total
includes taxes & fees
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About this property

Hilton Garden Inn Toronto/Markham

3-star hotel in Thornhill
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Hilton Garden Inn Toronto/Markham offers 145 accommodations with laptop-compatible safes and safes. 49-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Markham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Hilton Garden Inn Toronto/Markham features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a garden, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Toronto/Markham is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 17.95 for adults and CAD 17.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2002
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 70 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 17.95 for adults and CAD 17.95 for children
  • Pet fee: CAD 70 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Toronto/Markham
Hilton Garden Inn Toronto/Markham Hotel
Hilton Garden Inn Toronto/Markham Hotel Markham
Hilton Garden Inn Toronto/Markham Markham
Hilton Garden Inn Markham
Hilton Garden Inn Toronto/Markham Ontario
Hilton Toronto Markham Markham
Hilton Garden Inn Toronto/Markham Hotel
Hilton Garden Inn Toronto/Markham Markham
Hilton Garden Inn Toronto/Markham Hotel Markham

Hilton Garden Inn Toronto/Markham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1017 reviews
Rating 8 - Good. 315 out of 1017 reviews
Rating 6 - Okay. 86 out of 1017 reviews
Rating 4 - Poor. 41 out of 1017 reviews
Rating 2 - Terrible. 28 out of 1017 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Andrew, Cobourg

Traveled with family
All good except one of our rooms wasn’t ready by 3pm check in time.
Stayed 1 night in Apr 2025

8/10 Good

ANN MARIE, Cobourg

Liked: Cleanliness, staff & service, property conditions & facilities
The location was close to highway and easily accessible. The requested room was not ready on check in which was after 3pm and no alternative was suggested..
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracey

Stayed 1 night in Apr 2025

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel nice and clean well centered
Stayed 1 night in Apr 2025

10/10 Excellent

Badmus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is fantastic and i really enjoyed my stay except for the parking . I drove round the property for 1 hr 30mins looking for parking space with my 3 year old in the car after driving for 7 hrs from Montréal to Toronto Makham. Its was really frustrating and draining ,the next day i went out for dinner with my son and when i came back, i faced the same situation, i had to sit in my car for 1 hr and when i walked to the front desk to complain, i was told ,theres absolutely nothing they can do. I had a great stay but parking is the issues.
Stayed 3 nights in Apr 2025

8/10 Good

Jing Man

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room. The property is a bit old but clean. Location is great. However, parking space is seriously inadequate. We had to park at the mall next to it. And it was very noisy in the morning. Kids shouting in hallway at 6:30am, and staff cleaning trash bins at 6 or 7.
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Considered adequate.
Stayed 1 night in Apr 2025

10/10 Excellent

Edgardo

Stayed 1 night in Mar 2025

8/10 Good

petra

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Mar 2025

2/10 Terrible

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check your bill!

Booked large room. Arrived and room not available, so down graded. Could have lived with that except the bill, when presented, was for the original room and it took some time to convince the hotel that we shouldn't have to pay for the room we did not get. We still paid more for the down grade than was advertised at time of booking. Worse; was the manager to whom the reception staff referred couldn't be bothered to talk to us. Thanks Hilton!
Stayed 1 night in Mar 2025

10/10 Excellent

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and easy
Stayed 1 night in Mar 2025

8/10 Good

HENRY

Stayed 1 night in Mar 2025

8/10 Good

Kou

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Happy with hotel. Nice location, and close to everything. I would definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

No concerns. Was nice, clean. Breakfast not included, small menu and seemed expensive so we ate elsewhere
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was easy to find . Staff were friendly and room was immaculate. Bonus was the bed was beyond comfortable.
Stayed 1 night in Mar 2025

8/10 Good

curtis

Liked: Staff & service
Was ok, nice and quiet during a busy time which i like
Stayed 6 nights in Mar 2025

8/10 Good

Alana

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Very out dated and under construction but good customer service and very clean
Stayed 1 night in Mar 2025

6/10 Okay

Cam Trang

Traveled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Domingo

Traveled with family
Liked: Staff & service, property conditions & facilities

Like a courtesy to guest in the hotel

This was our second visit to the hotel visiting family. We have booked two rooms and they asked us if we wanted to join your rooms and we said that would be wonderful so they switched our rooms the room Domingo was in. We had issues with the hot water, we will turn cold And then after our long trip we were sleeping because we arrived at around 4:30 after 8 Hour Dr. and they were doing work and either the room above us or next to us for the last two days we called and complained but nothing Nothing was done. I was not very happy with the outcome of our stay there. Our first day was wonderful. That’s why we rebooked it. Not sure how I really feel about the place today.
Stayed 3 nights in Feb 2025

8/10 Good

Cedrik

Liked: Cleanliness, staff & service, property conditions & facilities
Service was perfect but the ac was very noisy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nissim

Traveled with family
Stayed 1 night in Feb 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service from staff including overnight house person and breakfast waiter
Stayed 1 night in Feb 2025

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025