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Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

Exterior
Reception
Standard Room, 2 Queen Beds | Premium bedding, in-room safe, soundproofing, iron/ironing board
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
10 East Pearce Street, Richmond Hill, ON, L4B0A8
  • Seneca College - Markham Campus
    12 min walk
  • First Markham Place
    5 min drive
  • Flato Markham Theatre
    6 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    25 min drive

Room options

View all photos for Standard Room

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, in-room safe, soundproofing, iron/ironing board

Suite, Multiple Beds

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Room amenity

Suite, 1 King Bed with Sofa bed

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Jetted Tub

Premium bedding, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 390 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Extra Floor Space)

Suite, Multiple Beds (Extra Floor Space) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Suite, Multiple Beds (Extra Floor Space)

  • 390 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

Best Western Parkway Hotel Toronto North

Pool
Hot Tub
Spa
Pet friendly
4.2 out of 5, Very Good, (1839)
The price is $87
per night
$101 total
includes taxes & fees
Jan 2 - Jan 3
Best Western Parkway Hotel Toronto North

About this property

Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel

3-star Richmond Hill hotel with indoor pool
This hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel offers 117 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 45-inch LED televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Richmond Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel features an indoor pool and a 24-hour fitness center. Wired and wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast. Event facilities measuring 2971 square feet (276 square meters) include conference space. This Richmond Hill hotel also offers barbecue grills, multilingual staff, and gift shops/newsstands. Onsite self parking is complimentary.

Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel has designated areas for smoking.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,971 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 45-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Toronto Markham
Holiday Inn Express Hotel Toronto Markham Richmond Hill
Holiday Inn Express Toronto Markham
Holiday Inn Express Toronto Markham Richmond Hill
Holiday Inn Express Hotel Suites Toronto Markham
Express Toronto kham Richmond
Holiday Inn Express Hotel Suites Toronto Markham
Holiday Inn Express Hotel Suites Toronto Markham an IHG Hotel
"Holiday Inn Express Hotel Suites Toronto Markham an IHG Hotel"

Holiday Inn Express Hotel & Suites Toronto - Markham, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 495 out of 1002 reviews" "
Rating 8 - Good. 326 out of 1002 reviews" "
Rating 6 - Okay. 101 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Tannys

Traveled with family
Disliked: Property conditions & facilities
One elevator for 10 floors. Apparently has been out of service fir a while. Waited over 20 minutes with a lot of bags. Took the stairs (10 flights) any other time
Stayed 2 nights in Sep 2024

6/10 Okay

Behzad

Liked: Cleanliness
One lift working only
Stayed 2 nights in Sep 2024

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one problem One the elevator was out of service the entire time of my stay The staff was pleasant and friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Sathujan

Traveled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Duc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jim

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely kept property, excellent location, easy parking
Stayed 3 nights in Aug 2024

10/10 Excellent

Zhen Jun

Stayed 3 nights in Aug 2024

2/10 Terrible

Levi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was clogged all weekend. Asked multiple times. Was told they would waive all the extra fees I didn't know about. Got charged for them anyways.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria filipinas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are good and friendly!I will definitely come back on this hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Roy

Stayed 4 nights in Aug 2024

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and the pool and gym were great
Stayed 6 nights in Aug 2024

8/10 Good

Hua

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Sheldon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator has not been working for months. The juice machine wasn’t working, so there was nothing to drink for breakfast. Needed coins for the laundry machine, but the front desk had No coins for it. Laundry machines now use an app
Stayed 4 nights in Aug 2024

10/10 Excellent

Szeki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

6/10 Okay

Zeba

Liked: Staff & service
One elevator was not working so every time you have to wait
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, amenities
The room did not have proper darkening blinds or curtains. The strip mall across the street lit up the room all night making it difficult to sleep well.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious with nice natural light, the king bed was very comfortable, the continental breakfast was great and the overall feel of the hotel was very comfortable!
Stayed 2 nights in Aug 2024

8/10 Good

MAN PAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not bad
Stayed 7 nights in Aug 2024

6/10 Okay

Ngoc Thu

Traveled with family and small children
Liked: Cleanliness, staff & service
With the busy summer time. The hotel just have 1 lift working. I stay there 4 night. Suggest more food for breakfast.
Stayed 4 nights in Aug 2024

10/10 Excellent

Elsie

Liked: Cleanliness, staff & service, property conditions & facilities
Ove all excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Jocylin

Stayed 2 nights in Aug 2024

2/10 Terrible

Wendy

Traveled with family and small children
Disliked: Property conditions & facilities
I paid for a room for 5 people. So the room I booked had a fold out for the extra people. The fold out was an old mattress with springs that dug into the body. The middle sank in. And it was so springy, that all you had to do was lift an arm and it would squeak. I got about 2 1/2 hours sleep on it. I asked for a replacement mattress or a mattress topper. I was given a piece of a mattress cover. One elevator was out so there was only one for all the guests. Waiting at times for the elevator was 4/5 minutes. Then the side door entrance was not working I was so disappointed in this hotel as holiday inn is my go to for hotel stays. Thumbs down and 0 stars I am going to look into getting some form of refund for the extra I paid for..$700 was definitely not worth it
Stayed 2 nights in Aug 2024

6/10 Okay

Yu

Old
Stayed 1 night in Aug 2024

10/10 Excellent

Kwang Bo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 1 night in Aug 2024