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Holiday Inn Express & Suites Toronto Airport West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Toronto Airport West by IHG

Exterior
Indoor pool
Down comforters, in-room safe, desk, iron/ironing board
Down comforters, in-room safe, desk, iron/ironing board
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast included
  • Parking included
  • Housekeeping
  • Gym

Explore the area

Map
5599 Ambler Dr, Mississauga, ON, L4W 3Z1
  • Iceland Arena
    ‪4 min drive‬
  • Paramount Fine Foods Centre
    ‪4 min drive‬
  • Mississauga Grand Banquet and Convention Centre
    ‪6 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Down comforters, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Down comforters, in-room safe, desk, iron/ironing board

Standard Room

  • 398 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Down comforters, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Down comforters, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Down comforters, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Down comforters, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Quality Inn & Suites

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, (4251)
The price is $100
per night
$119 total
includes taxes & fees
Mar 8 - Mar 9
Quality Inn & Suites

About this property

Holiday Inn Express & Suites Toronto Airport West by IHG

Hotel in Northeast Mississauga
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Toronto Airport West by IHG offers 178 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Mississauga hotel provides complimentary wireless Internet access. Televisions come with satellite channels and pay movies. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Toronto Airport West by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 1150 square feet (107 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary uncovered self parking is available on site.

Holiday Inn Express & Suites Toronto Airport West by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Filipino, French, Hindi, Japanese, Polish, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,150 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 50.00

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Toronto Airport West Hotel Mississauga
Holiday Inn Express Toronto Airport West Hotel
Holiday Inn Express Toronto Airport West Mississauga
Holiday Inn Express Toronto Airport West
Star Express Inn Suites
Holiday Inn Express Suites Toronto Airport West
Holiday Inn Express Suites Toronto Airport West an IHG Hotel
Holiday Inn Express & Suites Toronto Airport West by IHG Hotel

Holiday Inn Express & Suites Toronto Airport West by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 837 out of 2026 reviews
Rating 8 - Good. 559 out of 2026 reviews
Rating 6 - Okay. 307 out of 2026 reviews
Rating 4 - Poor. 167 out of 2026 reviews
Rating 2 - Terrible. 156 out of 2026 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awsome!!
Stayed 1 night in Nov 2024

4/10 Poor

Czyrene Jem Khirstie

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Shane, Susie, Joshua, and Keri

Stayed 1 night in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Thelma

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Kate

Disliked: Property conditions & facilities
Not great. Loud music in the lobby at 2 am upon checking in after a long flight. My room had a bad odour and old, worn carpeting. Then, found I couldn’t make a coffee in my room because the coffee machine was broken. For an airport hotel that’s supposed to be for busy, weary travellers, did not meet expectations.
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price. Included parking and a very good breakfast considering the price.
Stayed 1 night in Nov 2024

6/10 Okay

Jan

Liked: Property conditions & facilities, room comfort
Stay away
Room ok but no restaurant, forget it
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Staff & service
Convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Ajay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property in the quiet area. Very professional and friendly service.
Stayed 4 nights in Nov 2024

6/10 Okay

Rubyna, North Vancouver

Traveled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Jackson

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed as a tourist and the facility really isn't built to accomodate tourists. The shuttle bus to the airport is extremely inconvenient and requires you to call in advance. This isn't a problem at the hotel itself, but coming back, the waits can be insufferable, and actually getting ahold of the shuttle driver is impossible without having first checked in. Taking into account shuttle wait times, you should expect a 1.5-2 hour journey going to and from downtown Toronto, which is extremely inconvenient. The property offers breakfast, but it might genuinely be one of the worst hotel breakfasts I've ever eaten. Everything just tasted off, and I chose to skip breakfast everyday I stayed after the first. To make matters worse with my particular stay, I was under the impression that I had booked to stay through the night of the 12th for departure on the 13th, however no one at the hotel saw fit to inform me that they had only registered me to stay through the 11th for departure on the 12th until the day of the 12th itself. They ended up charging me an additional $70 CAD for the extra night despite having the ability to catch this the day I arrived by simply not telling me there had been a mistake. The only thing salvaging this hotel from a 1-star rating are the receptionists. Sunayna, Destiny, and Arsh are some of the loveliest and most attentive staffers I have ever had the joy of meeting. Overall would not recommend, even if you're not a tourist.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yvonne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Our short overnight stay to visit friends was great. From the courteous shuttle driver to the lovely and informative female checkin attendant, we knew that all will be well. The staff at the breakfast buffet were also very attentive and kept the areas clean and replenished. We had an overall great experience .
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed there for 5 hours so didn’t see what the property was like!
Stayed 1 night in Nov 2024

8/10 Good

Dillon

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

DARLYNE

Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gavin

Stayed 1 night in Oct 2024

4/10 Poor

Jenna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like pot on floor 2 all weekend. Windows didn’t open for fresh air. Very run down carpet, dirty elevator
Stayed 2 nights in Nov 2024

4/10 Poor

Elsa

Liked: Cleanliness, property conditions & facilities
Picked up 18yr old son at airport and got dropped off at the other HI property. Front desk told him to go to the other one but didn’t assist him in arranging transport. He figured out an Uber. Once at the west property he went to pay $100 deposit (per website) and was told it was $350 if using debit card. Transparency in fees would be helpful on main site. Customer service when dropped off at wrong HI property would be even better.
Stayed 1 night in Nov 2024

8/10 Good

Glen

Nothing
Stayed 2 nights in Nov 2024