Holiday Inn Express Toronto - Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Toronto - Downtown by IHG

Property amenity
In-room safe, desk, laptop workspace, blackout drapes
Exterior
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
111 Lombard Street, Toronto, ON, M5C2T9
  • St. Lawrence Market
    ‪4 min walk‬
  • Downtown Yonge
    ‪7 min walk‬
  • St. Michael's Cathedral
    ‪7 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪31 min drive‬

Room options

1 Queen Bed, (Wheelchair accessible room with roll in shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Toronto - Downtown by IHG

Hotel in Downtown Toronto
This smoke-free hotel features a fitness center, self parking, and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Holiday Inn Express Toronto - Downtown by IHG offers 195 accommodations with iPod docking stations and MP3 docking stations. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Toronto - Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (CAD 35 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 16 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Secured self parking fee: CAD 35.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Toronto - Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 881 out of 1491 reviews
Rating 8 - Good. 447 out of 1491 reviews
Rating 6 - Okay. 94 out of 1491 reviews
Rating 4 - Poor. 37 out of 1491 reviews
Rating 2 - Terrible. 32 out of 1491 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Efim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Catrina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Comfortable rooms and bed. Friendly staff. Felt safe in hotel. Location is okay, but would not feel safe walking there alone at night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kateryna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the market, Dundas square, and a walking distance to the Distillery district. Rooms were cleaned every day. However, the first two days there was black hair in the sink and on the towel, although the towels and the bathroom were cleaned. Other than that, breakfast options were very good and everything else met expectations.
Stayed 3 nights in Nov 2024

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Dec 2024

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, great walkable location.
Stayed 3 nights in Nov 2024

6/10 Okay

Gerald

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The room was very clean. It really was not walkable to the arena the cab fares ridiculous.
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.. will be back
Stayed 1 night in Nov 2024

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. However - I was surprised when I received the bill. Expedia had quoted me one price and the hotel increased that room price substantially for my second and third nights! So - you cannot the trust the room price quoted by Expedia. Also, for each night, you are charged HST THREE times... once on the room itself, once on the Municipal Accommodation Tax (yes you pay a tax on a tax), and once on the New Municipal Accommodation tax. And of course - for the parking. Quite unbelievable.
Stayed 3 nights in Nov 2024

8/10 Good

Angela

Liked: Property conditions & facilities
Efficient registration and departure.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here! Full breakfast & staff amazing. Will stay here again for sure.
Stayed 1 night in Nov 2024

8/10 Good

Yvette

Traveled with family
Liked: Amenities
Clean hotel and courtesy service
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, perfect location for our trip, plus comfortable beds, all at a reasonable price. Pretty much everything I want from a hotel room. I will go out of the way to mention our room cleaner, Irma, who was so friendly, greeting us every day and also an excellent cleaner who went above and beyond, leaving us towel animals sculptures and kind notes, in addition to a spotless room. Much appreciated
Stayed 4 nights in Nov 2024

10/10 Excellent

Vanessa

Stayed 1 night in Nov 2024

10/10 Excellent

Kebede

Liked: Cleanliness, staff & service, property conditions & facilities
All you have
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Stayed 2 nights in Nov 2024

10/10 Excellent

CHRISTIAN A

Stayed 3 nights in Nov 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

aprile la

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

8/10 Good

Denise

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yanet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

GEORGE

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Nov 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, amenities
Severely overpriced for value. We paid over $1000 for nothing.
Stayed 4 nights in Nov 2024