Holiday Inn Express Toronto - Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Toronto - Downtown by IHG

Property amenity
Point of interest
Interior
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
111 Lombard Street, Toronto, ON, M5C2T9
  • Scotiabank Arena
    ‪14 min walk‬
  • Rogers Centre
    ‪19 min walk‬
  • CN Tower
    ‪19 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

1 Queen Bed, (Wheelchair accessible room with roll in shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 225 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Toronto - Downtown by IHG

Hotel in Downtown Toronto
This smoke-free hotel features a fitness center, self parking, and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Holiday Inn Express Toronto - Downtown by IHG offers 195 accommodations with iPod docking stations and MP3 docking stations. Cable television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. This eco-certified hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Toronto - Downtown by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured self parking on site (CAD 35 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 16 floors
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Secured self parking fee: CAD 35.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Toronto - Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1025 out of 1696 reviews
Rating 8 - Good. 497 out of 1696 reviews
Rating 6 - Okay. 103 out of 1696 reviews
Rating 4 - Poor. 38 out of 1696 reviews
Rating 2 - Terrible. 33 out of 1696 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lauren, Harrisburg

Stayed 1 night in Mar 2025

8/10 Good

Wesley

Stayed 3 nights in Mar 2025

10/10 Excellent

sy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite clean. The bed is comfortable. The breakfast has various options. The location is great and easy to access to many attractions.
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Stayed 2 nights in Mar 2025

10/10 Excellent

Bonnie

Liked: Cleanliness
10/10
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was great and in a good location for walking
Stayed 2 nights in Mar 2025

10/10 Excellent

sidhant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought the property was lovely only issue is parking but besides that no complaints the breakfast was incredible
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Amazing service would stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Noelle

Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping staff did an amazing job keeping our room tidy during our stay. The front desk staff was very helpful at check-in and check-out.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

8/10 Good

ROSANNE

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service from M------ on checkin!
Stayed 1 night in Feb 2025

6/10 Okay

Scott, Gatineau

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff wasn’t nice at all. Had issues and left messages for manager. No call was returned.
Stayed 1 night in Feb 2025

10/10 Excellent

Jared Joy, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean.
Stayed 1 night in Feb 2025

8/10 Good

Lucy M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location - walking distance to Eaton Mall and loads of other shopping areas and restaurants. Front office associates and house keeping were so friendly and nice. Excellent breakfast as well. Will definitely be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy, Paradise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very well maintained and clean. It had a great breakfast too, which was a bonus.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
The guy I dealt with at the front desk was very nice. Pleasant to deal with very helpful.
Stayed 1 night in Mar 2025

8/10 Good

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

serge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre-mature Cancelation

Charged us twice for parking No creamers for 24h coffee Blocked my access card Pre-maturely
Stayed 2 nights in Feb 2025

8/10 Good

Sirpreet Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025