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Holiday Inn Toronto Downtown Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Toronto Downtown Centre by IHG

Exterior
Property amenity
Breakfast, lunch and dinner served
Meeting facility
Serves dinner and happy hour

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$150
includes taxes & fees
Feb 22 - Feb 23

Explore the area

View in a map
30 Carlton Street, Toronto, ON, M5B2E9
  • Place, Downtown Yonge
    ‪2 min walk‬
  • Place, Ryerson University
    ‪3 min walk‬
  • Place, CF Toronto Eaton Centre
    ‪10 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • City view
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Room amenity

Suite, 1 King Bed, City View

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 480 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.2 out of 10
Very good
(114 reviews)
  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Executive Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(124 reviews)
  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(23 reviews)
  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(280 reviews)
  • City view
  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

7.8 out of 10
Good
(15 reviews)
  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Toronto Downtown Centre by IHG

3.5-star hotel in Downtown Toronto
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Toronto Downtown Centre by IHG offers 513 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Toronto Downtown Centre by IHG features an indoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 8881 square feet (825 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Guests can use the indoor pool at a partner property. Onsite parking is available (surcharge).

Holiday Inn Toronto Downtown Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Thirty Restaurant & Loung - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Thirty Bar - This bar serves dinner and light fare. Happy hour is offered. Open daily.
Lobby Express Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 31.64 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Express Bar
  • Thirty Bar
  • Thirty Restaurant & Loung

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,881 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 61.30
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 98.08
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from September 22 2025 to February 28 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 31.64 per person
  • Covered self parking fee: CAD 40 per night (in/out privileges)
  • Early check-in fee: CAD 61.30 (subject to availability)
  • Late check-out fee: CAD 98.08 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Toronto Downtown Centre
Holiday Inn Toronto Downtown Centre
Toronto Downtown Centre Holiday Inn
Days Hotel Toronto Downtown
Holiday Inn Toronto Downtown Centre Hotel Toronto
Holiday Inn Toronto Downtown Centre Hotel

Holiday Inn Toronto Downtown Centre by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2767 out of 5310 reviews
Rating 8 - Good. 1546 out of 5310 reviews
Rating 6 - Okay. 578 out of 5310 reviews
Rating 4 - Poor. 216 out of 5310 reviews
Rating 2 - Terrible. 203 out of 5310 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marlene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room. Staff was helpful and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Stayed 3 nights in Oct 2025

10/10 Excellent

jamie

Stayed 1 night in Oct 2025

8/10 Good

Sharon, Miramar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a convenient area in walking distance to shopping and other sightseeing places.
Stayed 2 nights in Oct 2025

2/10 Terrible

Viviane

Disliked: Staff & service, property conditions & facilities, room comfort
Well, I paid my stay in advance, but there was a power outage on the 27th of October at the hotel and I was staying at the 18th floor, there was no water and no power - so I ended up at a public library to charge my phone and work for 2 hours from there too. Then I found out the power was supposed to return in the 28th. I had to check to out since it was impossible to stay there in the dark, 1 elevator only working and no water at all, so I could not use the toilet there. Well, I talked to the manager and they told me they would not charge me for that night but I had to ask Hotels.com for a refund since I booked my stay with it. I contacted hotels.com and to my surprise they said holiday inn refused to refund me. This is disonest to say the least and they are liars. I collected evidences, I'm a lawyer and I'll sue hotels.com. I had to book another hotel last minute, which was expensive (they recommended the Chelsea hotel which was suposed to have a special rate, but then it was more expensive because I had to pay taxes too, so it costed me around 350 dollars for 1 night withiut breakfast and I had no options really, so I had to take it due to short offers since I had to book a room ladt minute) and could not sightsee in Toronto as planned during my short stay there. Do not recommend it and the breakfast is worse than many hostels worldwide, nothing that I expected for a so-called 4* hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Duane-Jewel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff we encountered were very helpful and went above and beyond to make sure our stay was enjoyable!
Stayed 3 nights in Oct 2025

8/10 Good

Jungjun

Liked: Cleanliness, staff & service, amenities
it is good
Stayed 1 night in Oct 2025

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, amenities
No hydro or water and still paid full price !!
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Stayed 2 nights in Oct 2025

10/10 Excellent

Hayden

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Amenities
The only issue I had was the washroom in the room smelled like urine. The staff on all levels are very courteous. They made it easy to tip their service as they all were very accommodating, communicative and friendly. Front clerk, the day bar and restaurant, breakfast staff and cleaning staff. Thank you. Dave
Stayed 1 night in Oct 2025

6/10 Okay

Francis

Traveled with partner
Disliked: Amenities, property conditions & facilities
There was a blackout on the day we were going to check out, i tried to reach out to the manager but he hasn't responded its been almost a week, staff seem to not really care for any inconvenience.
Stayed 3 nights in Oct 2025

10/10 Excellent

george

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very cleanly rooms, welcoming staff
Stayed 1 night in Oct 2025

10/10 Excellent

Amiela Tayler

Stayed 3 nights in Oct 2025

4/10 Poor

Kibrom

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old rooms, very small space, overall one of my least favorite hotel in many years
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Das Personal war äußerst freundlich und außerordentlich hilfsbereit. Der Tiefgaragenplatz war sehr bequem zu erreichen; es gab ausreichend Parkplätze. Wir konnten nach dem Auschecken das Auto bis am späten Nachmittag in der Tiefgarage lassen. Das Zimmer war sauber und zweckmäßig.
Stayed 1 night in Oct 2025

8/10 Good

Allan, Buckeye

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, amenities
Breakfast was good and the hotel is in a central location
Stayed 4 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little bar and timely happy hour.
Stayed 2 nights in Oct 2025

8/10 Good

Don

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel with good service
Stayed 1 night in Oct 2025

8/10 Good

Stephen

Stayed 1 night in Oct 2025

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Graham

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and considerate staff, small but clean rooms
Stayed 1 night in Oct 2025