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Hotel X Toronto, a Destination by Hyatt Hotel

4.5 star property

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Photo gallery for Hotel X Toronto, a Destination by Hyatt Hotel

Outdoor pool, a heated pool, open 7:00 AM to 11:00 PM, sun loungers
Creator video
Meeting facility
Exterior
Couples treatment rooms, steam room, body treatments, aromatherapy

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Spa
$353
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
111 Princes' Boulevard, Toronto, ON, M6K 3C3
  • Rogers Centre
    ‪2 min drive‬
  • CN Tower
    ‪3 min drive‬
  • Ripley's Aquarium of Canada
    ‪3 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Lake View

8.8 out of 10
Excellent
(14 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(7 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

Lake view

Deluxe Room, 2 Queen Beds, Roll-in Shower

10.0 out of 10
Exceptional
(2 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Lake view

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • 379 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Corner

8.6 out of 10
Excellent
(4 reviews)
  • 450 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

View from room

Deluxe Room, 1 King Bed, Roll-in Shower

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Lake View

Lake view

Premium Room, 2 Queen Beds, Lake View

9.6 out of 10
Exceptional
(15 reviews)
  • 440 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 King Bed with Sofa bed

  • 650 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 Bedroom

  • 760 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 760 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel X Toronto, a Destination by Hyatt Hotel

4.5-star Toronto hotel, connected to the convention center in Old Toronto
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
Hotel X Toronto, a Destination by Hyatt Hotel offers 404 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

4 indoor tennis courts and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Hotel X Toronto, a Destination by Hyatt Hotel features indoor tennis courts and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4.5-star property offers access to 14 meeting rooms and coworking spaces. Event facilities measuring 60000 square feet (5574 square meters) include a conference center. This luxury hotel also offers a 24-hour health club, a library, and a terrace. A complimentary area shuttle within 5 kilometers is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel X Toronto, a Destination by Hyatt Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon.
ROSES Social - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Café X - This café serves breakfast, lunch, and light fare. Open daily.
Valerie - This poolside rooftop bar specializes in Fusion cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle up to 5 km
  • Self parking on site (CAD 39.55 per night; includes in/out privileges)
  • Valet parking on site (CAD 56.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; CAD 20 to 50 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Café X
  • ROSES Social
  • Valerie

Things to do

  • 24-hour health club
  • 4 indoor tennis courts
  • Art gallery
  • Basketball
  • Billiards/pool table
  • Books
  • Fitness classes
  • Full-service spa
  • Heated pool
  • Library
  • Outdoor pool
  • Pilates classes
  • Racquetball/squash
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Video library
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (60,000 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator (42 inch wide door)
  • Grab bar near toilet (30 inches high)
  • Low-height counter and sink (34 inches high)
  • Raised toilet seat (17 inches high)
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Billy Bishop Toronto City Airport only.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 100.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 50 per person
  • Self parking fee: CAD 39.55 per night (in/out privileges)
  • Valet parking fee: CAD 56.50 per night (in/out privileges)
  • Pet fee: CAD 100.00 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the pool is available by reservation only. Guests are required to reserve a time slot of 2 hours at the front desk.

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel X Toronto Library Hotel Collection
Hotel X Library Hotel Collection
X Toronto Library Collection
X Library Collection
Hotel X Toronto
Hotel X Toronto by Library Hotel Collection
Hotel X Toronto, a Destination by Hyatt Hotel Hotel
Hotel X Toronto, a Destination by Hyatt Hotel Toronto
Hotel X Toronto, a Destination by Hyatt Hotel Hotel Toronto

Hotel X Toronto, a Destination by Hyatt Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1736 out of 2197 reviews
Rating 8 - Good. 279 out of 2197 reviews
Rating 6 - Okay. 104 out of 2197 reviews
Rating 4 - Poor. 41 out of 2197 reviews
Rating 2 - Terrible. 37 out of 2197 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Candice

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had issues with US bank since I was out of the country. They were very understanding. That was the best of it. But everything including concierge car service was amazing.
Stayed 6 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy, Fenelon Falls

Stayed 1 night in May 2025

10/10 Excellent

Megan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooftop pool was awesome. No hot tub or saunas but overall great hotel!
Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ann-Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Stylish, clean and friendly staff!
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay and location
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer, Toronto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, great restaurant options.
Stayed 1 night in May 2025

10/10 Excellent

Nick

Stayed 4 nights in May 2025

10/10 Excellent

Jeannie

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy and the staff were quite lovely and helpful
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joanne, London

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was central to where I needed to be and it did not let me down. Every staff member that I interacted with was fantastic. From the moment Nadia checked me in to the service from Gabbie on the 28th floor I felt very welcomed and looked after. I had a beautiful view on the 24th floor, the room was beautiful and very clean. The food in any of their restaurants was cooked to perfection and tasted out of this world. If you have not stayed at this hotel you should.
Stayed 1 night in May 2025

10/10 Excellent

Joelle

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean!
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy access to venues
Stayed 1 night in May 2025

4/10 Poor

Crystal

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrived an hour after check in (at 5pm) and our room was not ready. We had to wait an additional 35 minutes to get our room. Then when we got to our room we had two queen beds vs 1 king as we had booked. Otherwise the hotel was great. We booked it for walking to concert at Budweiser Stage so that was super convenient. Gym was excellent. Dinner at Roses fab. For price paid for one night would have liked our room to be ready when arriving an hour after check in time or compensation for something in lieu of that.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

kellie

Liked: Cleanliness, amenities, property conditions & facilities
Spa was amazing!
Stayed 2 nights in May 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Erica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, many onsite amenities, great food, amazing rooftop pool.
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff were good but it’s a higher turnover hotel than we are used to. Nothing in the area. Good for shows but otherwise no. No hot tub no ice machines?? Strange. Couldn’t get a beer at the restaurant even though ic was staying at the hotel? Strange. Way over priced compared to the ritz or s Regis ok but I won’t be back.
Stayed 1 night in May 2025

10/10 Excellent

Melinda

Stayed 1 night in May 2025

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we were picked up at the airport to the monent we were taken back, the service at Hotel X was superb! The staff were helpful but not imposing. We only tried one restaurant due to time constraints, but the food was delicious and good serving sizes.Located near Ontario Place, it was close to our destination event. Our only regret was that we couldnt have spent more time at Hotel X. Next visit for sure!!
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025