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Kensington Place Apartments

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kensington Place Apartments

Private kitchen
Iron/ironing board, free WiFi, bed sheets
Living area
Living area
Living area

Reviews

5.4 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
42 Kensington Pl, Toronto, ON, M5T 2K4
  • Art Gallery of Ontario
    10 min walk
  • Queen Street West
    10 min walk
  • University of Toronto - St. George Campus
    12 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    15 min drive

Room options

View all photos for Classic Room

Iron/ironing board, free WiFi, bed sheets

Classic Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for City Room

Iron/ironing board, free WiFi, bed sheets

City Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

Iron/ironing board, free WiFi, bed sheets

Basic Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Economy Room

Economy Room | Iron/ironing board, free WiFi, bed sheets

Economy Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Economy Room

Iron/ironing board, free WiFi, bed sheets

Economy Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for City Room

Iron/ironing board, free WiFi, bed sheets

City Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

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About this property

Kensington Place Apartments

3-star hotel in Downtown Toronto
This hotel features self parking and laundry facilities.
Kensington Place Apartments offers 11 air-conditioned accommodations with irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Bathrooms include showers.
Kensington Place Apartments features laundry facilities. Parking is available onsite for a surcharge.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Self parking on site (CAD 30 per night)

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Kensington Apartments Toronto

Kensington Place Apartments Reviews

Reviews

5.4
Rating 10 - Excellent. 28 out of 170 reviews" "
Rating 8 - Good. 34 out of 170 reviews" "
Rating 6 - Okay. 27 out of 170 reviews" "
Rating 4 - Poor. 18 out of 170 reviews" "
Rating 2 - Terrible. 63 out of 170 reviews" "

6.2/10

Cleanliness

5.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Marie Terese

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got to the place and it was not the same as the listing. I could not stay in the place and contacted them to cancel my booking. Outside the property is where homeless people sleep. I can go on and on. The point is do not book this place ever. We have been contacting them to refund us. The no. They have is a call center and they will just give you a run around. They refused to give us a refund even if we did not stay there. DO NOT BOOK HERE!
Stayed 7 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Scott

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Front passcode secured gate was broken (appeared to have been for awhile), the room front door locked into a worn out hole in the frame (no bracket and clearly signs of abuse), WiFi only worked in one room which b/c my data was sketch in CA meant I had no internet in the living room. I reported these things and after a week nothing was done. Did have someone show up to my door because of poor communication on their end but he didn’t even recognize I existed…immediately called front office without even talking to me. Providing something relatively secure and recognizing I exist are kind of baseline for me. Glad I’m out.
Stayed 3 nights in Sep 2024

8/10 Good

Tammy, Beaver Bank

Traveled with family
Liked: Cleanliness, staff & service, amenities
Wish there was more than 1 facecloth and 1 hand towel for 2 people. Windows in 1 bedroom didn't fully close, but close enough. Wish the bathroom was a bit bigger. But overall great value choice in a fun neighborhood. Would stay again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Matthew

Stayed 3 nights in Sep 2024

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Very tight spot...hard to get to...isolated location in alley. Otherwise it was good.. clean and spacious...the TV couldn't be plugged in as the cord would not reach any outlets so was unusable...perhaps an extension cord added to the unit would be helpful 👍 😀
Stayed 1 night in Sep 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Laura

Stayed 2 nights in Sep 2024

4/10 Poor

Katrina

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No hot water. We were unable to shower for the duration of the stay. When I finally got in touch with someone they said they would take care of it. They did not, nor did they contact me with an update.
Stayed 2 nights in Sep 2024

4/10 Poor

Nadine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not as advertised
This property is not what is advertised on Hotels.com. The address given on the website is not the address of the property, thankfully there were local people who had dealt with other people looking for this property who were very helpful. Getting in touch with the property manager was challenging and getting the required information to check in was difficult. I spent half an hour on the phone trying to get the documents to register and complete the deposit required to get the codes to get into the suite. The main door to the building had a lock and keypad, however someone had jammed a screw into the lock, photo attached below, so it didn’t lock which didn’t give me any feelings of security. The suite is split into 2 parts, the “living room” on one side with a lock and keypad has no window even though there is a couch with a place to sleep, however there wasn’t any bedding to put on it. I called the property manager about the bedding but didn’t get any response. The bedrooms and bathroom were across the hall behind a second door with a lock and keypad. The 2 bedrooms were small, but the beds were comfortable. The bathroom was very small and there was no anti slip coating or mat for the shower in the bathtub which made showering somewhat dangerous. The bathroom sink was cracked in a few places. The kitchen was a folding plastic table and folding chairs with a microwave and coffee maker and some disposable plates and cutlery and a small refrigerator.
Stayed 2 nights in Sep 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Book at your peril - arrived late at night to find both TV's not working, all the electrical outlets in both bedrooms not working, meaning no lamps working and no where to plug my phone/alarm in overnight. In the morning woke up to find that the hot water was not working at all. Reported defects at time of finding them out. Have called 4 times after leaving to speak to someone about this and each time no one is available and someone will call back - they do not. This was intended to be a budget one night stay but entirely not worth the $300 ++ I paid and the $300 security deposit which I am hoping I get back.
Stayed 1 night in Sep 2024

8/10 Good

Caitlin

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
This was a comfortable spot in a great location, my only issue was regarding the communication with the rental company. The burden is on you to request check-in information, and I had to call and message them several times before they responded with the information. They also waited until the last minute, to the point where I wasn't sure if I would even have a place to stay. I wish the communication had been better and clearer.
Stayed 4 nights in Sep 2024

2/10 Terrible

Nicola

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is not safe. It is in a back alley which is unkept, dirty, graffitied and used as a sleeping place for the homeless. The lock was not working on the door so it was left open all the time for anyone to enter. I did not stay there after seeing this and was refused a refund after numerous attempts to call with no answer.
Stayed 3 nights in Sep 2024

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I sent the deposit the host did not respond to me, and I was unable to get my room key. I had to stay at a different hotel for the night and they will not give me a refund. Stay away if you don’t want to get scammed.
Stayed 1 night in Aug 2024

6/10 Okay

Jane

Traveled with family and small children
I cannot say I would stay at Kensington Apartments again. The apartment itself was clean, running water, good pressure, provided a fridge with freezer, and a smart TV. No air conditioning, however, and we were hot as hell. We had to keep the windows open at night, only one of which actually opened properly. We booked for 5 people, and while there were 2 queen beds and a pull-out couch, the couch had no sheets or covers available. It was also kind of gross. The apartment was divided in two units, both of which are accessible through a code. Despite that, I did not really feel safe there. The doors were wonky, and the main door downstairs (also accessible through a code) was broken and always unlocked. There is free parking, but I have no idea how it works, and people were double parked in front of one another. I had purchased a street permit from the city and was very glad I had. What else? Staff is helpful, but there was no one on site. Everything is done via WhatsApp or phone. The cleaning staff I ran into once was really sweet and gave us extra sheets. Also, there’s a safety deposit required, not done via Expedia. Which I think isn’t supposed to be a thing? All in all, it wasn’t terrible. But it wasn’t great either.
Stayed 3 nights in Aug 2024

2/10 Terrible

Aline

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
read the reviews before renting this place, the pictures are not the same as what they offer, the picture is supposed to have a kitchen and a big table but it is not like that, we rented the place for 5 people and it was supposed to have 3 beds and a sofa bed but there were only 2 beds, this place is extremely weird, it is in a hostile area, outside it is full of graffiti and pigeon poop, the first entrance that you are supposed to put a code in does not work, it is open all the time so anyone can enter and it also gives you access to the garage so anyone can enter there too, the room where we stayed is divided into 2 rooms, one where the living room is and the other where there are 2 rooms, which is quite strange because you would expect everything to be together, it is worth mentioning that there is no reception or anyone in charge of the place so if you need help no one is going to solve anything for you, when I called to ask why the photos that appeared on the site were different the person who helped me only gave me excuses, I asked why the kitchen that was in the photos was not there and why that the air conditioning did not work to which he said that we had a small table with a microwave and that the AC worked perfectly which is not true, I also have my doubts about the refund of the deposit and how reliable it is, since looking at the other reviews I realize that many people did not get their deposit back and I also have my doubts about them stealing your identity
Stayed 2 nights in Aug 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Never sent me the email for the door to get in was never allowed to stay out stay
Stayed 1 night in Aug 2024

2/10 Terrible

Bismillah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alfredo

Stayed 2 nights in Aug 2024

10/10 Excellent

HARIDIATOU

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how the unit was set, most likely the living room
Stayed 7 nights in Aug 2024

2/10 Terrible

christina

Disliked: Cleanliness, staff & service, property conditions & facilities
Its very scary, no elivator, price is high, too much noice from upstairs, kitchen dink is not working. Disaster
Stayed 2 nights in Aug 2024

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Bruce

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at our accommodations booked through Expedia. Our accommodations are at 38 Kensington Place in Toronto. I cannot fully and accurately express the level of disappointment and disgust when we arrived. The accommodations are not in the least bit accurately reflected on the Expedia website. The “locked” front gate has a screw through the lock so the whole premises is unsecured. There were pubic hairs in the beds. There were weird stains in the bedding. The bedside tables were FULL of garbage (including women’s sanitary products). The “kitchen” was a folding table, mini fridge, and microwave. The couch is broken (the whole side is completely broken off). The air vents are smashed. Everything is really dirty. The “balcony” is absolutely COVERED in bird poo and is otherwise unusable. I have photos that I will endeavor to share in hopes that you can look at them before you EVER consider staying here!! Upon arrival, I opened a chat with an Expedia representative. They contacted the owner of the accommodations and asked them to reach out to us. They did reach out and switched us to another unit. The ONLY reason that helped is because the accommodations were all attached in one unit. The first unit had one of my kids sleeping in another locked door unit without us?!? DO NOT STAY HERE!!!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Justin

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE! NOT SAFE OR CLEAN!!
We had a HORRIBLE experience here. Our first unit had NO AC and wasn’t the cleanest. The shower curtain was so brown and dirty. We were transferred to another unit after we came back from our night event. When we got back around 4am, the door to the new unit was difficult as if it was being blocked closed and THERE WAS A MAN IN THE BED. He had taken a shower and gotten really comfortable. The 24/7 “helpline” wasn’t any help with getting fresh sheets, towels or about our security concerns. We were told nothing could be done until the morning. Come morning, there was NO HOT WATER. We didn’t get any response from the customer service line ALL DAY even when I’ve reached out to them multiple times. After a disrespectful encounter with a man who claimed to be the supervisor at the property (turns out he wasn’t the supervisor, just posing as one) and the “maintenance man” (who turned out to be the man in the bed), we packed up our bags and left. Comments were made about my nationality. And I believe he kicked my car while in the garage! WE DID NOT FEEL SAFE OR COMFORTABLE. It’s been about 2 weeks since we checked out early and I’m STILL getting the run around from the hotel about my compensation. DO NOT STAY HERE!
Stayed 4 nights in Aug 2024