La TUMU has no services, so rating its “services” is moot. Harley is a nice fellow. He met us, showed us how to let ourselves in the front door, and room door, but … this is the point that guests should understand: this is not a hotel, it’s not a pension in the European sense. No front desk, no staff. It’s probably most equivalent to an Air bnb. You have coded entrance and can come and go as you please.