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Mount Alverno Luxury Resorts

2.5 star property

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Photo gallery for Mount Alverno Luxury Resorts

Executive King Room | Premium bedding, pillowtop beds, minibar, desk
Reception
Restaurant
Front of property
Standard Room | Premium bedding, pillowtop beds, minibar, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
20706 Heart Lake Rd, Caledon, ON, L7K 2A2
  • Island Lake Conservation Area
    ‪7 min drive‬
  • Hockley Valley Resort
    ‪12 min drive‬
  • Osprey Valley Golf
    ‪24 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪59 min drive‬

Room options

View all photos for Executive King Room

Executive King Room | Premium bedding, pillowtop beds, minibar, desk

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, minibar, desk

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room

Executive Queen Room | Premium bedding, pillowtop beds, minibar, desk

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Bedroom

Executive Room, 1 Bedroom | Premium bedding, pillowtop beds, minibar, desk

Executive Room, 1 Bedroom

  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Room, 2 Bedrooms

Luxury Room, 2 Bedrooms | Premium bedding, pillowtop beds, minibar, desk

Luxury Room, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Room, 1 Bedroom

Luxury Room, 1 Bedroom | Premium bedding, pillowtop beds, minibar, desk

Luxury Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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About this property

Mount Alverno Luxury Resorts

Caledon hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and a 24-hour front desk. Change of towels is available on request.
Mount Alverno Luxury Resorts offers 22 accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers tour/ticket assistance, a garden, and concierge services. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Mount Alverno Luxury Resorts has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Mount Alverno Luxury Resorts has a restaurant on site.

Languages

Arabic, English, French, German, Hindi, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 11:30 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Wine tasting room
  • Winery release events

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 5 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CAD 150 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 716616971

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mount Alverno Resorts Caledon
Mount Alverno Luxury Resorts Hotel
Mount Alverno Luxury Resorts Caledon
Mount Alverno Luxury Resorts Hotel Caledon

Mount Alverno Luxury Resorts Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 271 reviews
Rating 8 - Good. 49 out of 271 reviews
Rating 6 - Okay. 22 out of 271 reviews
Rating 4 - Poor. 6 out of 271 reviews
Rating 2 - Terrible. 7 out of 271 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Bob

Stayed 1 night in Feb 2025

2/10 Terrible

Maria

Traveled with partner
Hi there website says luxury resort. This is definitely not a resort. It’s a two story building with 22 rooms that are sterle. Bed was small for a king, and very uncomfortable. The walls are so thin we could hear people in the next room. The dining room was six tables it was not a dining setting more like lounge drink setting. One thing front welcome staff was great after that couldn’t get a hold of anyone by phone called front desk 7 times. No tv cable at all. Bathtub was dangerous for elderly people. Not store on site nothing to do at all. Very expensive dinner and for room to be categorized as a luxury resort
Stayed 1 night in Feb 2025

10/10 Excellent

Josie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful stay in a beautiful setting.
Stayed 1 night in Feb 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Would have preferred to have a dine in option room was ok some what dusty shower was uncomfortable felt unsafe , toilet is way too low and seat was broken toilet paper holder was loose and not enough toiletry for 2 people no cable
Stayed 1 night in Feb 2025

10/10 Excellent

Kinga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute most luxurious hidden gem, tucked away in the woods, with a gorgeous scenic view. The staff go above and beyond and beyond and beyond. The rooms are stunning. The restaurant and menu are top tier. I can’t believe I was lucky enough to find this place, very last minute, as I got trapped by the snow and closes roads. A little slice of heaven. Don’t hesitate to book your stay here, absolutely do it!
Stayed 1 night in Feb 2025

2/10 Terrible

Rick

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Dominick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They always go the extra mile here
Stayed 1 night in Feb 2025

10/10 Excellent

Nick, newmarket

Liked: Cleanliness, staff & service, property conditions & facilities
Great facility and service. We truly enjoyed dinner at the Vista
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great two bedroom suite. Loved the welcome platter of cookies, brownies and fruit. They even offered to brush the snow off our car and warm it up for us!
Stayed 1 night in Feb 2025

8/10 Good

Megg

Liked: Cleanliness, staff & service, property conditions & facilities

Gorgeous night away

An absolutely beautiful hotel. We had a gorgeous room with an enormous bathtub and a very comfortable bed. A couple of little things that I would have liked the European style bathroom that has a toilet in the middle of the room is not ideal, at least it wasn’t our first date! There are just certain things that you like to do in private. They have some very cool LED lighting in the ceiling however you have to have the main chandelier on in order to utilize it which seems to defeat the purpose. Upon arrival we were given the choice of an essential oil to use in the diffuser, there was a beautiful bottle of steel and sparkling water in the fridge, along with some fresh fruit, delicious fudge, and a lovely shortbread cookie. The restaurant was wonderful and the food portions were quite generous. We will absolutely stay again however we might look at whether there is a room with an enclosed water closet.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from room
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Disliked: Room comfort

No Privacy, no room darkening

Complete let down. Terrible place. First room looked nice in picture but washroom is an open concept..meaning no door, no wall, no partition, you litterally have no privacy at all. Toilet right out in full view. Complained and was moved to another room but this one had curtains with no blinds that allowed so much light that you could not darken the room. Also had a broken transition on the floor that had a sharp edge. Finally requested a refund and was told the request had to be put through Hotels.com so called them to request. When they called the hotel, they were told the Manager was not in yet. We then left after only being on the property less than an hour. I have since been told by hotels.com that despite several attempts to get the manager to refund the money and trying to make them aware that they want their partners to be fair with travellers, the resort still refused. So, at the end of the day out $326 for nothing. I guess that kind of explains why there was virtually no-one else in the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. No complaints.
Stayed 1 night in Feb 2025

10/10 Excellent

Krisden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem

This is a wonderful boutique hotel nestled in the hills with scenic views and peacefulness. This was my second stay there and it did not disappoint. The restaurant is classy and the food is exquisite along with the service. I love it here.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2025

10/10 Excellent

Dominick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grady service excellent service
Stayed 2 nights in Jan 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hidden gem.
Stayed 1 night in Jan 2025

10/10 Excellent

Desneiges

Traveled with partner
Liked: Cleanliness
Beautiful & unique!
Stayed 2 nights in Jan 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Ron

Traveled with partner
Liked: Cleanliness, staff & service
The outside of the property was beautiful. Parking was odd and not thought out with snow plowing and such. The King suite was lacking the effects of a luxury resort king suite. Shower head too low, half glass on the shower is the dumbest thing i have ever seen. No hooks for towels. Tub is way high for short people, dont slip getting out i tell ya. Lack of finishings just dont vibe with a luxury resort. Mattress is to small for the bed. Ni menu for the restaurant there or really anything else offered for the property. Untapped potential
Stayed 2 nights in Jan 2025

4/10 Poor

Shaun

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dominick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service awesome breakfast great customer service
Stayed 1 night in Jan 2025

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous! Would love to see a wedding rate.
Stayed 2 nights in Jan 2025