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Novotel Toronto Centre

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Toronto Centre

Exterior
Superior Room, 2 Queen Beds (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk
Indoor pool, sun loungers
Executive Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Hockey Hall of Fame
    4 min walk
  • St. Lawrence Market
    4 min walk
  • Scotiabank Arena
    8 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    13 min drive

Room options

View all photos for Premier Room (Newly Renovated)

Premier Room (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Premier Room (Newly Renovated)

  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Newly Renovated)

Superior Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Newly Renovated)

  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Executive)

Junior Suite (Executive) | 1 bedroom, premium bedding, in-room safe, desk

Junior Suite (Executive)

  • 386 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds (Newly Renovated)

  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Newly Renovated)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Newly Renovated)

Executive Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed (Newly Renovated)

  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Toronto Centre

3.5-star hotel in Downtown Toronto
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Novotel Toronto Centre provides a spa tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 2486 square feet (231 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Novotel Toronto Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1990 out of 2788 reviews" "
Rating 8 - Good. 606 out of 2788 reviews" "
Rating 6 - Okay. 123 out of 2788 reviews" "
Rating 4 - Poor. 37 out of 2788 reviews" "
Rating 2 - Terrible. 32 out of 2788 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Stayed 5 nights in Aug 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

I

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Blerina

Stayed 2 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 1 night in Sep 2024

6/10 Okay

elida

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Tomoko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from many tourist attractions and restaurants.
Stayed 2 nights in Sep 2024

8/10 Good

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to St.Lawrence Market, downtownt and train station. Nice area!
Stayed 3 nights in Sep 2024

10/10 Excellent

Amber

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good visit to Novotel. We really enjoy this site because of its proximity to dining and the STM Lawrence market. Only one small issue, which was we couldn't find a great in room temperature. Small but caused some sleeping issues.
Stayed 1 night in Sep 2024

10/10 Excellent

SURESH, Columbus

Stayed 2 nights in Aug 2024

10/10 Excellent

Angela Marie Noel

Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful check in/greeting. Great location. A great hotel.
Stayed 1 night in Sep 2024

8/10 Good

Randi

Liked: Staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for access to Union Station, St Lawrence Market and Distillery District. Room lovely and clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but was really pleased with my room. The staff were all friendly and i liked the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was sooooo comfy
Stayed 1 night in Jul 2024

10/10 Excellent

Nicola Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to everything
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ladies at morning breakfast. Great energy and great service. Unfortunate that they had to deal with a (decently dressed) vagrant who helped herself to a full bfast before making a scene and leaving without paying. Point is, 1) How do you prevent this in the future and 2) the staff handled it as well as anyone could, trying very hard not to disrupt other guests. Otherwise, the hotel was a great choice for us!
Stayed 2 nights in Aug 2024

10/10 Excellent

John Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, close to everything i needed & helpful staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Rupana

Stayed 1 night in Aug 2024

8/10 Good

Atef

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was very stressful, reception staff were not helpful, I booked 2 queen size bed room , when I arrived, was told only a king bed room available. They gave me hard time to get the room I booked. Bad customer service. Will never stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location....best happy hour!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gaurang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Novotel, rooms were comfy and clean, staff was great and it’s walking distance from all the major downtown attractions. We will definitely stay there again.
Stayed 3 nights in Sep 2024

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Tv complicated. Room a bit spare. Bartenders worked hard.
Stayed 3 nights in Sep 2024

8/10 Good

Kim

Liked: Amenities
Hotel located in a great location, walkable to most central areas of Toronto, very close to Train station, nice restaurants & bars literally facing the hotel! Only a couple of slight complaints the shower in our room had a significant amount of black mould, and the room was quite dark due to small window.
Stayed 2 nights in Sep 2024