Novotel Toronto Centre

3.5 star property

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Exterior
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Exterior
Bar (on property)
Superior Room, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

$301
includes taxes & fees
Oct 17 - Oct 18

Explore the area

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45 The Esplanade, Toronto, ON, M5E1W2
  • Scotiabank Arena
    ‪8 min walk‬
  • Rogers Centre
    ‪16 min walk‬
  • CN Tower
    ‪16 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premier Room

8.8 out of 10
Excellent
(9 reviews)
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(277 reviews)
  • 321 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Executive)

8.0 out of 10
Very good
(4 reviews)
  • 386 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(143 reviews)
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (ADA)

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

8.4 out of 10
Very good
(13 reviews)
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Toronto Centre

3.5-star hotel in Downtown Toronto
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Novotel Toronto Centre provides a hot tub, a sauna, and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 2486 square feet (231 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Novotel Toronto Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Cafe Nicole - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 37.61 per person
  • Self parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Reviews

Novotel Toronto Centre Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 3301 out of 4581 reviews
Rating 8 - Good. 951 out of 4581 reviews
Rating 6 - Okay. 216 out of 4581 reviews
Rating 4 - Poor. 62 out of 4581 reviews
Rating 2 - Terrible. 51 out of 4581 reviews

Reviews

10/10 Excellent

Jacqueline

Stayed 3 nights in Jun 2025

10/10 Excellent

Kristopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and fast service
Stayed 3 nights in Jun 2025

8/10 Good

Leigh

Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The dining room staff specifically impressed us, they were amazing! So attentive and friendly :)
Stayed 5 nights in Jun 2025

8/10 Good

Emilie

Classy, right fo
Stayed 1 night in May 2025

10/10 Excellent

Trent, Lamont

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable and location is great 👍.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Very nice!!
Stayed 1 night in Jun 2025

8/10 Good

Carla Marie

Stayed 8 nights in Jun 2025

10/10 Excellent

Demetria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, cleanliness, staff and customer service. There was a small hiccup with the room wasn’t ready for one of friends when they arrived and they had to wait longer.
Stayed 5 nights in Jun 2025

10/10 Excellent

Angie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Manon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Kyle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great stay family loved it
Stayed 3 nights in Jun 2025

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good ..reception staff were exceptional
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

logan

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed and pillows very comfortable. Staff very helpful and pleasant.
Stayed 1 night in Jun 2025

10/10 Excellent

Rémy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Perfect hotel, well located. Good service and reliable staff.
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at this time
Stayed 4 nights in Jun 2025

10/10 Excellent

Nadia

Stayed 1 night in Jun 2025

6/10 Okay

Rebecca

Traveled with family
Disliked: Cleanliness, amenities
Hotel room smelled of smoke and shower was moldy. Room doors close very loudly. Staff was very accommodating in moving us to a new room. New room was in a quieter location and didn’t smell of smoke but shower was still moldy. The 2 Queen beds advertised were likely only full size. Location was good for HHOF and St Lawrence market. Nice array of restaurants on the street.
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Stayed 4 nights in Jun 2025

8/10 Good

Marc-andre

Traveled with family
Liked: Cleanliness, staff & service, amenities
La chambre n’étais pas très propre et avais de la moisissure dans la douche . Par contre le personnel est très accueillant et serviable on a passé un beau week-end
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular downtown Toronto hotel. Restaurant is good, rooms are comfortable and clean, shower facilities are on point, and walking distance to most attractions downtown. I stay here consistently now when in TO.
Stayed 3 nights in Jun 2025

4/10 Poor

Debra

Traveled with partner
Disliked: Property conditions & facilities
Kinda basic hotel, smoke smell in the room, towels were small and scratchy-won’t stay here again-wouldn’t say it is 4 stars
Stayed 1 night in Jun 2025

10/10 Excellent

Jacob

Stayed 1 night in Jun 2025