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Novotel Toronto North York

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Toronto North York

Exterior
Premium bedding, down comforters, in-room safe, desk
Executive Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk
City view from property
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Gym
    Gym

Explore the area

Map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • North York City Centre
    1 min walk
  • Mel Lastman Square
    4 min walk
  • Bayview Village Shopping Centre
    5 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    23 min drive

Room options

View all photos for Room, Balcony

Room, Balcony | Premium bedding, down comforters, in-room safe, desk

Room, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor) | Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Pan Pacific Toronto

Pool
Spa
Pet friendly
Free WiFi
4.0 out of 5, Very Good, (2565)
The price is $205
per night
$246 total
includes taxes & fees
Dec 7 - Dec 8
Pan Pacific Toronto

About this property

Novotel Toronto North York

3.5-star Toronto hotel, connected to a shopping center in North York
Along with a restaurant, this hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available once per stay.
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 8 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 6500 square feet (604 square meters) include conference space. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Trio - This restaurant serves breakfast and dinner.

Languages

Bulgarian, English, Filipino, German, Italian, Japanese, Russian, Serbian, Slovak, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trio

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
The following facilities are closed on Sunday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Novotel Toronto North York Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 584 out of 1409 reviews" "
Rating 8 - Good. 390 out of 1409 reviews" "
Rating 6 - Okay. 234 out of 1409 reviews" "
Rating 4 - Poor. 111 out of 1409 reviews" "
Rating 2 - Terrible. 90 out of 1409 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Chantal

Traveled with family
Disliked: Staff & service
There was no parking for truck at this hotel we had to park at the green pea that was expensive the staff was not helpful to us for better parking we had to wake up early to move the truck early tried to add money but only did it by the hour.
Stayed 1 night in Aug 2024

10/10 Excellent

JINSUNG, North York

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lara

Traveled with family
I like how it is located in a relatively safe area. I also like how there is a lot of shopping and easy access to the subway.
Stayed 2 nights in Aug 2024

6/10 Okay

Liad

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We appreciated the hotel’s location, with many stores and restaurants nearby. My children enjoyed the lobby’s computer console and citrus-infused water. However, the parking garage was a significant issue—it was difficult to navigate in our large SUV due to its steep and narrow incline. During our four-night stay, several problems arose. At check-in, a front desk mistake led to a $1200 hold on our credit card instead of $200, which, though eventually resolved, was alarming. We requested a crib, but it wasn’t provided immediately. After reminding the staff, we returned to find our door ajar and an unassembled crib on the floor. This felt like a security violation, especially in a high-traffic area. A manager addressed our concerns, but the situation was unsettling. My husband injured his finger trying to assemble the crib. He had to use a YouTube video to help a staff member complete the assembly. On our last full day, housekeeping removed our towels but didn’t replace them, and we were told the hotel had run out. Though towels were eventually provided, the delay was unacceptable. On our final morning, we had trouble exiting the parking garage due to an error with our ticket’s programming. With no attendant present and no response from the hotel, I had to repeatedly run between the mall and the front desk to resolve the issue, causing a stressful delay. Despite requesting a call from a manager to discuss the towel and parking lot incidents, we have yet to hear back.
Stayed 4 nights in Aug 2024

8/10 Good

Anaan

Liked: Staff & service
Rooms were tidy and spacious however the sheets and robe had a strong scent to them. The hotel staff were very accommodating and provided extra sheets and a room switch.
Stayed 2 nights in Aug 2024

8/10 Good

Richard, Winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
All was good
Stayed 4 nights in Aug 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent!
Stayed 2 nights in Aug 2024

4/10 Poor

Joanne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Had to change room at midnite,after a concert,because the door did not lock properly and there was evidence of previous damage at the door jam. No soap in shower. Bathtub was disgusting. Hotel needs a new facelift. Pool was being updated and not usable. Took the subway and upon returning there are no signs to where to go to enter the hotel.Creepy walking back to the hotel late at nite. No signs, no security or anyone to ask.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Stayed 1 night in Aug 2024

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
It was safe, quiet, convenient with easy parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Alex

Liked: Room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien chambre propre et confortable
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, should lower the price of parking for hotel guest
Stayed 3 nights in Aug 2024

6/10 Okay

Carmel

Traveled with group
Okay
The two double beds room was a bit cramped. The beds were comfortable, however, the bedding had a bleach smell that was very strong and gave me a headache. Check-in was a slow manual process.
Stayed 1 night in Aug 2024

4/10 Poor

Joanne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is dated. Pool was closed. Had to change rooms at midnite after a concert because the door did not lock and it was damaged. No soap in shower. Bathtub was disgusting. Staff was told 3 times I had two reservations for 1 nite each. Electric socket in bathroom did not work. I wont be staying at this hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Fakhreddin

Liked: Cleanliness, staff & service
A nice place.
Stayed 1 night in Aug 2024

6/10 Okay

Leanne

My room was a little worn but mostly clean. Finishes were poor but function was good. I was given a room on the top floor with fabulous city views.
Stayed 1 night in Aug 2024

2/10 Terrible

Brandon

Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Traveled with family
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, staff was excellent close to where we needed to be
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good attention
Stayed 3 nights in Aug 2024

2/10 Terrible

Naouel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024