Novotel Toronto North York

3.5 star property

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Photo gallery for Novotel Toronto North York

Exterior
Breakfast area
Lobby
Executive Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Pet friendly
$165
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • Place, North York City Centre
    ‪1 min walk‬
  • Place, Mel Lastman Square
    ‪5 min walk‬
  • Place, Toronto Centre for the Arts
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪17 min drive‬

Room options

Executive Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Executive Room, 1 King Bed

8.2 out of 10
Very good
(35 reviews)
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds

8.0 out of 10
Very good
(72 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(138 reviews)
  • Sleeps 3
  • 1 King Bed

Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Novotel Toronto North York

3.5-star Toronto hotel, connected to a shopping center in North York
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available once per stay.
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Toronto North York features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 6500 square feet (604 square meters) include conference space. This business-friendly hotel also offers a library, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Trio - This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trio

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 84.75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 84.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Reviews

Novotel Toronto North York Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 577 out of 1263 reviews
Rating 8 - Good. 350 out of 1263 reviews
Rating 6 - Okay. 190 out of 1263 reviews
Rating 4 - Poor. 84 out of 1263 reviews
Rating 2 - Terrible. 62 out of 1263 reviews

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Aug 2025

8/10 Good

Faithann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient North York location
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice, clean and very close to subway. Rooms were comfortable and the Nespresso is a nice touch. Cable signal for TV wasn’t great with most channels freezing, but that’s a minor thing. Will stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grwt stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 2 nights in May 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the subway makes this hotel a great option for concert goers like myself.
Stayed 1 night in Aug 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

RACHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Stayed 1 night in Aug 2025

10/10 Excellent

kerryann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Amenities
All was clean and quiet and very easy to check in and check out
Stayed 1 night in Aug 2025

10/10 Excellent

TAMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Service

The staff was absolutely amazing. The food in the restaurant was good and fairly priced.
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Good area. Close to a subway station. Parking was very convenient.
Stayed 1 night in Aug 2025

8/10 Good

Oliver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in the perfect spot for our trip, near several restaurants and shops! Only complaint was the size of rooms, definitely perfect size for solo travelers but can be cramped with more people and luggage
Stayed 2 nights in Jun 2025

8/10 Good

Carrie Anne

Traveled with family and small children
Liked: Staff & service
The coffee maker was awful. Also the walls are very thin— I could hear the person next door sneezing through the bathroom vent. Also would ask a fan gets installed in the bathroom with an actual door that doesn’t have sheer windows in it — the bathroom doesn’t even locking door. I also would complain about the bathroom light that constantly flickered. For 400$ a night— I’d expect these things to be part of the room. We chose the hotel for its location and access to transit.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tanya, Manassas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for shopping, easy access to subway which made getting to and from concert easy.
Stayed 1 night in Aug 2025

6/10 Okay

Christine

Liked: Cleanliness, property conditions & facilities
I booked a preferred king on a higher floor. They gave me a room with two double beds on a lower floor. It was 11:30 at night and it didn’t bother me so I took the room they gave be. However, I have not had this experience before with a prepaid Expedia booking where they didn’t give me the room type I had reserved and paid for.
Stayed 1 night in Aug 2025

6/10 Okay

Geoff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service -
Stayed 2 nights in Aug 2025

10/10 Excellent

Wageesha, Newmarket

Stayed 1 night in Aug 2025

6/10 Okay

Gerard

Traveled with family
Liked: Cleanliness, amenities
Shampoo and body wash as well as conditioner unrefilled. Called front desk twice to have it refill.,We are four but only two bath towels reserved. No welcome bottled drink. Online check in not working even advance email encouraged me to do it which I did but when I went to the front desk, the lady told she will still do it manually as online check in was dishonored.
Stayed 2 nights in Aug 2025

8/10 Good

john, rochester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Crowded room with no chairs. Veiw of rooftop wasnt aluring.
Stayed 2 nights in Aug 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Food selection was inadequate! No food available in afternoon. Dinner choices very limited. Breakfast disappointing. Oatmeal was sweet, cold cereals were sweet and had to ask for whole milk. No bellhops, no or inadequate instructions on how to use the telephone. Couldn't find instructions. Front desk helpful and fresh fruit and small waffles at breakfast good
Stayed 3 nights in Aug 2025

4/10 Poor

Isaiah

Stayed 2 nights in Jul 2025

10/10 Excellent

Adam

Stayed 2 nights in Aug 2025