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Novotel Toronto North York

3.5 star property

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Photo gallery for Novotel Toronto North York

1 bedroom, premium bedding, down comforters, in-room safe
Executive Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, in-room safe
Breakfast area
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Parking available
  • Pet friendly

Explore the area

Map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • North York City Centre
    ‪1 min walk‬
  • Yorkdale Shopping Centre
    ‪6 min drive‬
  • Downsview Park
    ‪10 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, Balcony

Room, Balcony | 1 bedroom, premium bedding, down comforters, in-room safe

Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor) | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(129 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 1 King Bed

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 2 Double Beds

8.4 out of 10
Very good
(58 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down comforters, in-room safe

Executive Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Pan Pacific Toronto

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (3055)
$235 nightly
The price was $276
The price is $235 total
includes taxes & fees
Pan Pacific Toronto

About this property

Novotel Toronto North York

3.5-star Toronto hotel, connected to a shopping center in North York
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available once per stay.
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Toronto North York features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 6500 square feet (604 square meters) include conference space. This eco-certified hotel also offers a library, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Trio - This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, Filipino, German, Italian, Japanese, Russian, Serbian, Slovak, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trio

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 84.75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 84.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Novotel Toronto North York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 555 out of 1273 reviews
Rating 8 - Good. 351 out of 1273 reviews
Rating 6 - Okay. 205 out of 1273 reviews
Rating 4 - Poor. 91 out of 1273 reviews
Rating 2 - Terrible. 71 out of 1273 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Howard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Howard

Stayed 1 night in Apr 2025

2/10 Terrible

Rosemary

Traveled with family and small children, Business traveler
Disliked: Cleanliness, staff & service, amenities
From the time we arrived, our door keys never worked. We were there for three days and they never worked once we would always have to call front desk to have someone come up and often they would have difficulty and they never offered us another room. When it was time to check out, they told me they’d give me free parking, but I never even had a car there. We had two rooms one for myself and one for my daughter and her children, so they gave me a discount of $25 per room!! For all the inconvenience. Then when I picked up my bags from there holding room, they had only given me five tickets, but I had six bags and they didn’t wanna give me my six bag which was my grandchildren‘s dirty clothes told me they had a procedure to follow. It was absolutely horrendous. Never stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rhonda

Business traveler
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Stayed 3 nights in Mar 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gunnar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The restaurant was excellent. The Butter Chicken was tasty and plentiful. The room was clean
Stayed 2 nights in Apr 2025

6/10 Okay

Tyler

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jake

Stayed 1 night in Apr 2025

6/10 Okay

Sunghye

Liked: Cleanliness, staff & service
The pet-friendly room we stayed in was quite outdated. The bathroom door wouldn't shut and there was no fan in the bathroom. The shower was nice but the bathtub seemed old as the coating had peeled off inside the tub. I expected more for what I was paying.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julio, brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Keisha

Stayed 1 night in Mar 2025

10/10 Excellent

mohammad

Stayed 3 nights in Mar 2025

6/10 Okay

Kristin, St Clements

Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It’s a great location as this was my second time staying there. This time I used the parking garage which was a great rate and very good amount of handicap parking close the door.
Stayed 2 nights in Mar 2025

2/10 Terrible

Antonio, Three Hills

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst service ever, mi credit card was charged total stay plus two deposits for 100 amd 200. at check out I had to transfer 1000 dollars to my visa in order to pay again the full amount. There is no manager and no customer service and consideration
Stayed 2 nights in Mar 2025

6/10 Okay

cheol woong

Disliked: Cleanliness, staff & service
Unkind
Stayed 1 night in Mar 2025

8/10 Good

KIMBERLEY

Liked: Cleanliness, staff & service
Room was clean but it is a bit tired and could use some paint and repairs. I also had issues with the hot water, it would change temperature from scalding hot to cold. Advised reception at checkout.
Stayed 2 nights in Mar 2025

8/10 Good

Mohamad

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Wylie, Richmond

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to TTC and downtown. Lots of great food options close by. Great alternative than staying downtown!
Stayed 4 nights in Mar 2025

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Hak Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Charles-Alexis

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs galore stay away
Stayed 1 night in Mar 2025