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Novotel Toronto North York

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Toronto North York

Exterior
Lobby
Executive Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk
City view from property
Premium bedding, down comforters, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Parking available
  • Pet friendly

Explore the area

Map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • North York City Centre
    ‪1 min walk‬
  • Toronto Centre for the Arts
    ‪4 min walk‬
  • Mel Lastman Square
    ‪4 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, Balcony

Room, Balcony | Premium bedding, down comforters, in-room safe, desk

Room, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor) | Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed (High Floor)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Executive Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Pan Pacific Toronto

Pool
Spa
Pet friendly
Free WiFi
4.1 out of 5, Very Good, (2691)
The price is $142
per night
$170 total
includes taxes & fees
Feb 5 - Feb 6
Pan Pacific Toronto

About this property

Novotel Toronto North York

3.5-star Toronto hotel, connected to a shopping center in North York
Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available once per stay.
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Toronto North York features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 8 meeting rooms. Event facilities measuring 6500 square feet (604 square meters) include conference space. This eco-certified hotel also offers a library, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Trio - This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, Filipino, German, Italian, Japanese, Russian, Serbian, Slovak, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trio

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6,500 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Novotel Toronto North York Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 583 out of 1372 reviews" "
Rating 8 - Good. 380 out of 1372 reviews" "
Rating 6 - Okay. 223 out of 1372 reviews" "
Rating 4 - Poor. 107 out of 1372 reviews" "
Rating 2 - Terrible. 79 out of 1372 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to all required services
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Stayed 1 night in Jul 2024

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed here a couple times, but this trip had some issues. The keys just didn’t work. Someone needed to accompany us to our room after check in and we picked up keys the next morning. Keys either didn’t ever work or needed significant number of attempts (10 ) after that. Bathroom had water stains on floor and walls around shower. Safe in room didn’t work.
Stayed 3 nights in Oct 2024

2/10 Terrible

Chang Seop

Stayed 2 nights in Oct 2024

6/10 Okay

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel is extremely loud. Can hear noise all night long from outside & inside the hotel. Not very well sound proofed. Outdated for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay! Very clean and downtown Toronto is easily accessible. 10/10 would recommend and come back again!
Stayed 4 nights in Oct 2024

8/10 Good

Don

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there was great!
Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Liked: Cleanliness
A nice enough hotel however furniture and amenities were below a regular standard. No USB outlets, difficult wi-fi access, cheap amenities.
Stayed 1 night in Oct 2024

8/10 Good

Terry

Stayed 1 night in Sep 2024

8/10 Good

Kang nam

Stayed 6 nights in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location location location
Stayed 1 night in Oct 2024

6/10 Okay

Collin

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced for what the hotel offers.
Stayed 2 nights in Sep 2024

2/10 Terrible

WooJin, Montreal

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately, there were multiple issues. My first evening in my hotel room, two men knocked on my door at around 10 - 10:30pm. Neither of them were wearing a hotel uniform so I was scared as to why two men whom I did not know were knocking on my door so late. One of the men said that he was the housekeeping manager and asked if there was something left behind by a previous guest by the coffee machine, to which I said "NO". I did not open the door. They left and I immediately called reception, after describing the two men, the person at the reception confirmed at the man was the housekeeping manager. I suggested that in the future, if there is a need to contact a guest at 10:30pm, it would be better for hotel staff - especially staff that do not wear a hotel uniform - to NOT randomly knock on their door, but to call in advance to be able to forewarn the guest. The person at reception apologized and offered a complimentary breakfast. Upon reflection, I called back and spoke with a different person. I explained to this person what happened and said that upon reflection I would accept the complimentary breakfast. The person kindly apologized and said the breakfast coupon would be ready for me the next morning. I went to reception the next morning and the person at the reception said there was NOTHING in the system for n the system for me in regards to a complementary breakfast. Why offer a complimentary breakfast if this offer won't be honoured?
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024

6/10 Okay

Hazel

Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Linda and David, Cornwall

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food was delicious at the Trio restaurant!
Stayed 1 night in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Sep 2024

4/10 Poor

LIBING

Disliked: Property conditions & facilities
Average, check in was extremely slow
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Staff & service
When you spend $300 for a night here you would expect that all the tv channels would work and that the washroom door would properly close but no and no. Many channels wont load or the quality is poor. Not happy about this as a returning guest.
Stayed 1 night in Oct 2024

4/10 Poor

CYNTHIA

Stayed 1 night in Sep 2024

6/10 Okay

Nabil

Disliked: Property conditions & facilities
Needs renovations
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed several times at the Hotel, overall satisfied with my stays!
Stayed 1 night in Oct 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I would compain about is the toilet height. It might seem minor bu we were in an accessable room and I would think code would require a height of 18" at least. Only thing I can complain about so pretty minor.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronald J.G.

Liked: Cleanliness, staff & service, property conditions & facilities
Close to subway line.
Stayed 2 nights in Sep 2024