Pan Pacific Toronto

4.0 star property

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Photo gallery for Pan Pacific Toronto

Exterior
2 restaurants, lunch served
Pool
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Housekeeping
$132
includes taxes & fees
Dec 18 - Dec 19

Explore the area

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900 York Mills Rd, Toronto, ON, M3B3H2
  • Place, Fairview Mall
    ‪4 min drive‬
  • Place, Shops at Don Mills
    ‪7 min drive‬
  • Place, Cineplex VIP Cinemas Don Mills
    ‪7 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪19 min drive‬

Room options

Deluxe Two Queen

8.4 out of 10
Very good
(163 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe King

8.4 out of 10
Very good
(134 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premier King

8.0 out of 10
Very good
(57 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(16 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

4-star hotel in North York
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area, and conference space.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to 21 meeting rooms and limo/town car service.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Pan Pacific Toronto has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Pool toys

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1709 out of 3441 reviews
Rating 8 - Good. 877 out of 3441 reviews
Rating 6 - Okay. 432 out of 3441 reviews
Rating 4 - Poor. 206 out of 3441 reviews
Rating 2 - Terrible. 217 out of 3441 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Needs an update

One of the elevators was out of order..took forever for remaining ones..when it did come was packed with people..lots of garbage overflowing in bins
Stayed 1 night in Aug 2025

10/10 Excellent

Felix

Stayed 4 nights in Aug 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place - big rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

alex

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

4/10 Poor

sunny

Traveled with family and small children
Disliked: Property conditions & facilities
Elevators are broken and either you have to wait half an hour or use the emergency stairs. Noisy group tourists in 3 of the rooms next to and across from the room. The parking lot is full of restaurant patrons. Taxis are blocking the driveway so couldn’t offload the luggage. You will find lots of complaints regarding the elevator issues. Unheard of Pan Pacific hotel chain experience.
Stayed 7 nights in Aug 2025

8/10 Good

Philippe

Business traveler
Liked: Cleanliness, staff & service, amenities
Pleasant staff. Classy looking facilities. Clean room. 2 of 3 elevators were out of order. Good thing it wasn't too busy.
Stayed 1 night in Sep 2025

8/10 Good

Wan Yu W

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby looks nice but the room is a bit dated and not enough lighting. The room is clean and the service is good. They have signs that they are renovating the rooms. Maybe once that is done, it will be a more comfortable stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, good breakfast
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff. great location. clean and safe
Stayed 15 nights in Aug 2025

10/10 Excellent

Ms

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Stayed 1 night in Sep 2025

8/10 Good

Czarina

Gym was not available to guests. Otherwise nice stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and close to our venue. It was also a reasonable rate. I would recommend it.
Stayed 1 night in Aug 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service
Disliked: Amenities
The main lobby is beautiful and the grounds were nice. The room itself was nice but not as nice as I was expecting. A little outdated but clean. The pool is nothing like I was expecting. It was in very poor condition. There are not gradual steps leading into the pool and only a pool ladder that was loose and unsafe. The edging around the pool was loose and could be lifted off with your bare hand. I had been looking forward to my stay at this hotel for quite a while and was slightly disappointed. There are a lot of renovations being done and I hope the pool is one of them. Needed Drastically!
Stayed 2 nights in Jul 2025

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Dong

Disliked: Staff & service, property conditions & facilities
There is no TV signal, the poweer outlets were not connected to electricity, no fixing after the first report to the reception, worn out towels.
Stayed 2 nights in Aug 2025

6/10 Okay

Jack

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Old hotel with good bones

Hotel is a little tired. Elevators were not working reliably.
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service, amenities
Nice hotel, big and clean rooms. My shower didnt work but didn’t try it till an hour before checkout. Also one of the elevators was out of service and being on the 16th floor I had to wait literally 15 minutes for an elevator every time I left my room.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the hotel. The staff were all fantastic.
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five ply comfort

Elegant gem in North Toronto: quiet neighborhood surrounded by lush trees made the perfect location for this hotel. We spent two nights and had a wonderful stay: extremely comfortable beds; well appointed suites; and lovely little extras. Only issue if I had to find one is the fact one elevator was down.
Stayed 2 nights in Aug 2025

10/10 Excellent

SHEKAR

Stayed 1 night in Aug 2025

8/10 Good

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at The Pan Pacific Toronto. Will stay here again!
Stayed 1 night in Aug 2025

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and kind and helpful staff. Took awhile to wait for elevators but overall good stay. Close to great dining options.
Stayed 2 nights in Aug 2025