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Pan Pacific Toronto

4.0 star property

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Photo gallery for Pan Pacific Toronto

Exterior
Lobby
Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board
Lobby
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Fairview Mall
    ‪3 min drive‬
  • Aga Khan Museum
    ‪4 min drive‬
  • Ontario Science Centre
    ‪7 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen

8.4 out of 10
Very good
(131 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King

8.4 out of 10
Very good
(114 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King | Premium bedding, in-room safe, desk, iron/ironing board

Premier King

8.0 out of 10
Very good
(42 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

4-star hotel in North York
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a microwave in a common area, a seasonal outdoor pool, and conference space are onsite.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pan Pacific Toronto features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to 21 meeting rooms and limo/town car service. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Pan Pacific Toronto has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June 21 to August 31
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1429 out of 2999 reviews
Rating 8 - Good. 789 out of 2999 reviews
Rating 6 - Okay. 392 out of 2999 reviews
Rating 4 - Poor. 191 out of 2999 reviews
Rating 2 - Terrible. 198 out of 2999 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mathieu, Stittsville

Stayed 1 night in Apr 2025

2/10 Terrible

Juan

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
Very quiet property The check in wasn’t very welcoming after arriving at 2:30 AM Our very first day they didn’t clean my room at all no clean bedding no clean towels garbage still in the room no water refreshed At 8:30 PM we notified front desk agent about and the Indian ethnicity agent told me ….. nothing they can do about it at this time and we need to wait until tomorrow I requested for a late check out and we are able to pay check out fee…… she said I need to come back tomorrow and speak with manager about?????? Do they have proper training or skills to take decisions? I’m travelling with a person with disabilities and on top of that I have to deal with hotel issues I won’t stay here again and won’t recommend this hotel at all
Stayed 2 nights in Apr 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at this property 2-3 times a year. Friendly, efficient staff. Very welcoming lobby. I appreciate the mini fridge in each room. Comfortable bed, bright, clean and updated bathroom with a generous vanity.
Stayed 3 nights in Mar 2025

6/10 Okay

Nithin

Traveled with group
Liked: Cleanliness, staff & service, amenities
A bit over priced.
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off, my back hasn't felt this good in over a week. OK, we've also stayed at the Pan Pacific Toronto many times. The layout of the place was done by someone who knows how to make a space the perfect balance between a friendly invitation to discover, privacy, openness, formality and relaxation. What can you say about a place where the lobby and restaurant area gives you what you wanted to get out of your whole vacation? And the staff everywhere are really, really nice, warm people. The food is top notch, and I say that as a person who finds joy in life in getting 30 percent off fish at the grocery store. Yes, a hotel restaurant that is way more than just convenient. We love this place.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel!

While we only stayed 1 night this time, I am looking forward to an extended stay in the not to distant future. I would highly recommend this hotel!
Stayed 1 night in Mar 2025

6/10 Okay

Benjamin

Stayed 1 night in Apr 2025

8/10 Good

Aliem

Traveled with family and small children, Traveled with family
Liked: Staff & service
The property itself was nice looking, although you could clearly see the facility was a once fancy, but aging property. Steps were broken, and rooms had clear signs of wear and tear that were masked by touch ups. Unfortunately, not even the touch up work in areas was cleaned properly. The elevators broke and also the fire alarm went off falsely early one morning. Lastly, the turn into the lot from the opposing traffic lane is dangerous. The turn lane is literally 10-20 feet past where it should be to actually turn left right into the lot. Instead, you are turning but having to somewhat turn around to angle into the entrance. However, staff was excellent, friendly, and accommodating. Especially my waitress and bar tender.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2025

10/10 Excellent

Francoise

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was what I wanted to expect, staff very efficient and courteous, professional ect Will recommend your motel to my friends.
Stayed 2 nights in Mar 2025

6/10 Okay

Holly

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Alexia Krizia

Stayed 2 nights in Mar 2025

10/10 Excellent

Hortense, willingboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming environment,staff were very friendly relaxing atmosphere.
Stayed 3 nights in Mar 2025

4/10 Poor

Sonja

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators not working and the one that did was slow and old and doors didn't even close properly. Front desk staff was quiet and not friendly and not helpful. The place looked run down and dirty. Not enjoyable!
Stayed 1 night in Mar 2025

8/10 Good

EMILY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you
Stayed 1 night in Mar 2025

10/10 Excellent

Jyotieshwar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Brandon

Stayed 1 night in Mar 2025

8/10 Good

corine, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
It is accessible to the main highway. Convenience to local restaurants and stores
Stayed 3 nights in Mar 2025

8/10 Good

Moha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has many features and amenities that are wonderful during travelling. Restaurants, lounge, bar, spa, pool and gym. Hotel staff are above and beyond with the service they give you. Rooms are spacious, comfortable and clean. Parking is easy and safe. Five Stars across the board for this hotel! Highly recommend to solo travellers, business travel and family travel. A Stay Kelly
Stayed 3 nights in Mar 2025

6/10 Okay

Wen

Traveled with group
Disliked: Property conditions & facilities
The first day we checked-in there was a big line-up at the counter and only one associate checking people in. After we arrived at our room we noticed the towels had hair on them. I called the front desk to replace the towels and 20min later, two very unfriendly staff came to knock on my door. I opened the door to let them in but they had no intentions of entering my room. They just handed me the fresh towels, and thankfully I had asked them to take the dirty ones away before they left. The hotel’s gym had nice equipment but unfortunately no AC. There sauna and restrooms were under construction so I had to go all the way back to my room to use the bathroom.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashish, Kelowna

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Hassan, Toronto

Stayed 2 nights in Mar 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 1 night in Mar 2025