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Pan Pacific Toronto

4.0 star property

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Photo gallery for Pan Pacific Toronto

Exterior
Lobby
2 restaurants, lunch served
Seasonal outdoor pool
Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Fairview Mall
    ‪3 min drive‬
  • Aga Khan Museum
    ‪4 min drive‬
  • Ontario Science Centre
    ‪7 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen

8.4 out of 10
Very good
(146 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King

8.4 out of 10
Very good
(116 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King | Premium bedding, in-room safe, desk, iron/ironing board

Premier King

8.0 out of 10
Very good
(45 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(11 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

4-star hotel in North York
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a microwave in a common area, a seasonal outdoor pool, and conference space are onsite.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pan Pacific Toronto features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to 21 meeting rooms and limo/town car service. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Pan Pacific Toronto has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from June 21 to August 31
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1469 out of 3064 reviews
Rating 8 - Good. 803 out of 3064 reviews
Rating 6 - Okay. 403 out of 3064 reviews
Rating 4 - Poor. 189 out of 3064 reviews
Rating 2 - Terrible. 200 out of 3064 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nick

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff I stay here everytime I visit Torontos sunnybrooke hospital and science center.
Stayed 1 night in Apr 2025

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We found the bathroom needed updated. The wait staff were rude in the morning at the restaurant. My husband wanted to sit and have coffee in the early morning and do work on his computer and they told him he had to order breakfast if he wanted to sit there, then after he ordered they sat another couple at the table right beside him even though the restaurant was completely empty and they were so distracting while me was trying to work quietly on his computer. We ate breakfast there 3 mornings and all 3 mornings the fruit served was extremely old. The “fresh” strawberries looked like they had been cut at least 7 days prior and very unappetizing!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandy

Stayed 2 nights in Apr 2025

10/10 Excellent

Tracy, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and so clean. Conveniently located across street from Starbucks and Tim Hortons within walking distance. Also close to groceries, and restaurants
Stayed 3 nights in Apr 2025

10/10 Excellent

Munir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a well-managed modern hotel, reasonably priced, in the perfect location for business we have to do in Toronto.
Stayed 1 night in Apr 2025

2/10 Terrible

Jo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old property, only one working elevator, stairs are dark and unsafe and lead outside only
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

john

The elevators are still under repair. Had To ask for towels at least twice. Ares a round hotel dirty cigarette butts etc. parking lot dirty coffee cups etc. No lunch available surprisingly for a large hotel. Could smell marijuana in the corridors. No valet parking. Barrowed umbrella broken. Room cleanliness and comfort very good.
Stayed 6 nights in Apr 2025

10/10 Excellent

beili

Stayed 1 night in Apr 2025

10/10 Excellent

Norman

Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful upscale hotel.
Stayed 1 night in Apr 2025

6/10 Okay

Ann

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Until next time!

Same as always good!
Stayed 1 night in Apr 2025

10/10 Excellent

chouchou, Tempe

Stayed 3 nights in Dec 2024

4/10 Poor

Diane

Disliked: Staff & service, amenities, property conditions & facilities
Property is aging and lacks attention and maintenance to maintain its former standards. It looks shabby ( e.g, zip ties instead of doorknob on door to ice machine area ) and unloved (e.g. Christmas bough, ornaments and ribbon potted decor is brown and dead but the pots are still flanking the main entry in May). Room “amenities”— like a luggage rack, soap or coffee for the supplied coffeemaker may or may not be present and front desk staff seems puzzled about why guests may ask for them. Overpriced given these factors. Thankfully, it is reasonably clean.
Stayed 4 nights in Apr 2025

2/10 Terrible

seyed-houman

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no choice but to stay here it’s a nightmare
Stayed 4 nights in Apr 2025

6/10 Okay

Katerina

Liked: Cleanliness, staff & service, room comfort
Garbage pickup outside really early in the morning was extremely load. They would just drop the big metal container. It feels like the whole building is moving.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Property conditions & facilities, room comfort

Always a great Stay

Friendly employees, and great housekeeping
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great! It was a very pleasant surprise to see “Welcome Michele” on the tv when I entered my room!
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Apr 2025

2/10 Terrible

seyed-houman

Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisy dirty cold rooms and loud fan for heating your room
Stayed 2 nights in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is beautifully and conveniently located. The state of the elevators was disappointing - worse than our last visit, several months ago, when only 2 elevators were working. Timely fixing of the elevators is essential in order to not lose guests.
Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Ondine

The hotel is in need of a major overhaul. Rooms are dated and the curtains and carpets need a serious cleaning. The ongoing out of service elevator issue is very inconvenient and has been going on for over a year now !!
Stayed 1 night in Apr 2025