Quality Inn & Suites - Toronto West

2.5 star property

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Photo gallery for Quality Inn & Suites - Toronto West

Lobby sitting area
Garden
Lobby
Property amenity
Down comforters, desk, blackout drapes, soundproofing

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
$88
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
5585 Ambler Dr, Mississauga, ON, L4W3Z1
  • Place, Iceland Arena
    ‪2 min drive‬
  • Place, Hershey Sport Zone
    ‪2 min drive‬
  • Place, Trinity Wesleyan Cemetery
    ‪2 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(161 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(183 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(38 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(72 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Quality Inn & Suites - Toronto West

Hotel in Northeast Mississauga
A 24-hour fitness center, a coffee shop/cafe, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, a free airport shuttle, and a free manager's reception. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Quality Inn & Suites - Toronto West offers 125 accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area.

Quality Inn & Suites - Toronto West is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CAD 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Holiday Inn Express Toronto-Airport Area
Holiday Inn Express Toronto-Airport Area Hotel
Holiday Inn Express Toronto-Airport Area Hotel Mississauga
Holiday Inn Express Toronto-Airport Area Mississauga
Quality Inn Mississauga
Quality Mississauga
Quality Inn Suites
Quality & Suites Toronto West
Quality Inn & Suites - Toronto West Hotel
Quality Inn & Suites - Toronto West Mississauga
Quality Inn & Suites - Toronto West Hotel Mississauga

Quality Inn & Suites - Toronto West Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2028 out of 5861 reviews
Rating 8 - Good. 1619 out of 5861 reviews
Rating 6 - Okay. 1020 out of 5861 reviews
Rating 4 - Poor. 532 out of 5861 reviews
Rating 2 - Terrible. 662 out of 5861 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Michelle Joy

Stayed 3 nights in Aug 2025

8/10 Good

Ramel, Nassau

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Close proximity to airport was a plus. Didn't like inside the hotel room bathroom spotted some mole on the shower tiles
Stayed 1 night in Aug 2025

2/10 Terrible

Shaunna

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in for Saturday to Tuesday, no hot water. Spoke to the front desk 3 times about it and they claimed maintenance was coming, no one ever showed. Then spoke to an employee about extending my stay, she said no issues no problem, the next day the front desk is calling down the room phone AT 4PM? Well after checkout .. saying why are you still in the room? This place is a joke.. these people don’t know what’s going on within their own establishment but are so quick to be rude to customer. I recorded the last interaction I had asking for the hot water.. and until I said that, they didn’t care nothing about it
Stayed 3 nights in Aug 2025

10/10 Excellent

Wassim

Liked: Cleanliness, property conditions & facilities
Amazing front desk and room was clean
Stayed 1 night in Sep 2025

10/10 Excellent

Neeraj

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Sep 2025

6/10 Okay

Samira

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The curtains and the bed sheets were stained, not dirty necessarily but obviously not clean. It was disappointing considering how friendly and kind the workers were. The area was nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

Upali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort

Faulty Tv not Working.

During my stay on August 31st in Room 241, the TV wasn’t working. I called reception at 8:32 PM, and maintenance came up, checked it, and said he’d be back in 10 minutes. He never returned, and the issue was never fixed. I complained when I checked out and the receptionist said there was no note or complaint
Stayed 1 night in Aug 2025

4/10 Poor

Charles

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sub par

Staff was friendly and nice. Breakfast was also nice. Rooms extremely noisy. Overall dirty and old. Missing lock on door. Will not stay there again.
Stayed 2 nights in Aug 2025

8/10 Good

ali

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Ursula

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

I reserved 2 rooms for 2 nights. Both rooms had clean sheets. The first room had no shampoo in the large bottle attached to the wall of the shower. Unfortunately, my mother did not know this until she had already wet her hair. Also, the shower doors were swinging loose from the track. The second room had a clogged sink and the toilet tank would not stop running. Maintenance claimed they repaired the situation after I reported it. The sink was fixed, the toilet wasn’t. Also, the shower, surprisingly, had a tub style faucet (even though there was no tub as it was a walk in shower) with a knob to pull up to release the water from the shower head above. Ten percent of the water came out from the shower head and ninety percent came out from the tub spout. Finally, the second room had only a partial set of towels and no creamer or sugar for the in-room coffee. The complimentary breakfast was satisfactory. The coffee at the breakfast bar was actually outstanding. The floor was sticky both mornings. The breakfast room was crowded. It was very difficult to serve yourself as well as to sit comfortably. A very disappointing part of our stay is that despite staying two nights, housekeeping did not come. I was told that they only come every other day. I think the guests deserve to be told that they should make their own bed and hang up all of their towels.
Stayed 2 nights in Aug 2025

8/10 Good

CHIDINMA, Moncton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle
Stayed 4 nights in Aug 2025

6/10 Okay

tammy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Gym was too hot tv didn't work carpet was filthy
Stayed 2 nights in Aug 2025

6/10 Okay

Chantal

Disliked: Cleanliness, staff & service
The room was pretty outdated. The hallway carpets needed vacuuming. The doorstop to the bathroom was missing completely and looked terrible. We had to wait for a room when checkin said 3pm. The staff at the front desk greeted us by saying “your room is likely not ready” which we found was kind of rude. Overall wouldn’t stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Stayed 6 nights in Aug 2025

10/10 Excellent

AISHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For one night this was super comfortable and most affordable.Highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Devesh

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, nice breakfast
Stayed 1 night in Aug 2025

8/10 Good

Nelsa

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

CAROL, SYLVANIA

Traveled with family
Liked: Staff & service
Was not a pleasant stay. Upon finding baby cockroaches in the bathroom, we didn't want to finish out our stay. Hotel wanted to go give us a different room, which was somewhat of an upgrade to where we were, but no thanks. Travelocity was more than helpful in resolving the issue for us. Kudos to them.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good.
Stayed 2 nights in Aug 2025

4/10 Poor

Veronika

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

MUNIR

Liked: Cleanliness
Disliked: Staff & service, amenities
Checked in early asked if I can get a room she said we don’t have availability. Then I said I will pay she changed her mind and said yes there is availability It is so deceiving. The shuttle bus driver don’t help with the luggage said you pick it up Bad customer service
Stayed 1 night in Aug 2025

6/10 Okay

Juan Sebastian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It is dirty and old I wouldn't recommend staying here. Although the staff was very nice.
Stayed 1 night in Aug 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025