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Sheraton Centre Toronto Hotel

4.0 star property

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Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Creator video
Terrace/patio
Executive lounge
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool
  • Pet friendly
$294
includes taxes & fees
Oct 4 - Oct 5

Explore the area

View in a map
Toronto, ON
  • CF Toronto Eaton Centre
    ‪3 min walk‬
  • Rogers Centre
    ‪14 min walk‬
  • CN Tower
    ‪14 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Junior Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Garden View

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

1 bedroom, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, down comforters, pillowtop beds, in-room safe

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 490 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Queen Bed

1 bedroom, down comforters, pillowtop beds, in-room safe

Club Room, 1 Queen Bed

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | 1 bedroom, down comforters, pillowtop beds, in-room safe

Club Room, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View | 1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • 325 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(8 reviews)
  • 325 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(170 reviews)
  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(131 reviews)
  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Centre Toronto Hotel

Toronto hotel connected to a shopping center, steps from Nathan Phillips Square
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, Sheraton Centre Toronto Hotel provides a sauna and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 60 meeting rooms. Event facilities measuring 5383 square feet (500 square meters) include conference space. This family-friendly hotel also offers a terrace, a complimentary children's club, and a vending machine. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in March 2022.

Sheraton Centre Toronto Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
43 Down - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Dual Citizen - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Bus station shuttle (surcharge)
  • Secured, covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 5 to 30 for adults and CAD 5 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour gym
  • Free children's club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,383 square feet of conference space
  • 60 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 43 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Renovated entire property - March 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 40 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1672 out of 2513 reviews
Rating 8 - Good. 537 out of 2513 reviews
Rating 6 - Okay. 162 out of 2513 reviews
Rating 4 - Poor. 74 out of 2513 reviews
Rating 2 - Terrible. 68 out of 2513 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
The restaurant in the lobby all the staff was wonderful and the chef even spoke with us. Food was very good
Stayed 2 nights in May 2025

10/10 Excellent

santina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful and lively hotel. mattress and pillows a little to soft for my likings
Stayed 1 night in Jun 2025

10/10 Excellent

Stacey

Stayed 2 nights in Jun 2025

10/10 Excellent

Brandi

Stayed 1 night in May 2025

10/10 Excellent

Rajiv

Stayed 5 nights in May 2025

6/10 Okay

Lata

Disliked: Cleanliness, property conditions & facilities
Very Old building could use lot of maintenance
Stayed 1 night in May 2025

6/10 Okay

Margaret

They need to invest in training their staff better.
Stayed 1 night in May 2025

10/10 Excellent

Dojna

Stayed 2 nights in May 2025

10/10 Excellent

Won Hyuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Timothy

Super nice front desk staff!
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good , except at check out , the time to refund my cash deposit was just too long, approx 20 minutes. I stayed in Lake Louise , my cash refund was done in less than 5 minutes.
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton Center is the best Hotel Downtown Toronto. The staff are always very friendly and accommodating and the hotel itself is beautiful clean work plenty of great food options. Would recommend to anyone.
Stayed 1 night in May 2025

2/10 Terrible

Thomas

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Dated Hotel Rooms

Very dated room. Picture did not represent the room we ended up staying in
Stayed 1 night in May 2025

10/10 Excellent

Sonia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No comment
Stayed 1 night in May 2025

10/10 Excellent

Mir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Ivalande

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I was about to check out, they asked me to pay a $100 early checkout fee. But at the end of the day, I was just checking out—I didn’t need a refund or anything. They still said I had to pay the $100 because it was their Policy I checked in around 3:40 or 4 p.m., but I checked out around 11 p.m. because my flight was at midnight. I had to go to the airport and make it on time. I was just looking for somewhere to rest for the day since I had already checked out of my Airbnb. I ended up booking the hotel the day before, but I really just needed a place to rest until I left for the airport around 11 pm .I didn’t even need a refund. They kept going back and forth with me until I finally said, “Okay, just forget it. I’m leaving early.” I returned the key and told them I didn’t care anymore.
Stayed 1 night in May 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing bed! Very convenient, but expensive
Stayed 3 nights in May 2025

10/10 Excellent

SENTHIL KUMAR

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hello, Our check-in experience was exceptional. Mr. Steven was exceptionally helpful. The Club Room and Club Lounge are both exceptional. They offer great value for money and provide a luxurious ambiance. The hotel’s location is ideal, situated in the heart of downtown. This proximity allows for easy shopping and visiting attractions within walking distance. The Club Lounge breakfast menu is limited, but the quality of the food is exceptional. The evening light dinner was particularly memorable. Overall, we had a wonderful stay at this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

victor

Stayed 4 nights in May 2025

6/10 Okay

Rajneesh

Business traveler
Liked: Cleanliness, amenities
It is an old hotel. You will feel its rusty nature everywhere in the rooms. I was expecting more from this brand and the amount of money that I paid.
Stayed 4 nights in May 2025

10/10 Excellent

Gilberte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. My wife wasn’t with me and I forgot to tip the doormen. She usually takes care of those things for me. Apologies and I will endeavor to correct via futur opportunities. To the person who served me at the cocktail bar on Saturday: it was a privilege to meet you. Perhaps our paths in the country called Emotion. Another great soul I shared this with was impressed! Best to all of you.
Stayed 2 nights in May 2025

8/10 Good

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton always a good choice for downtown Toronto. It’s close to everything. The staff are very welcoming and check in is quick. It is a very busy hotel.
Stayed 1 night in May 2025

10/10 Excellent

Kari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025