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Sonesta ES Suites Toronto Markham

3.0 star property

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Photo gallery for Sonesta ES Suites Toronto Markham

Exterior
Indoor pool
Suite, Multiple Beds (Two Bedroom) | Desk, blackout drapes, iron/ironing board, free WiFi
Free daily buffet breakfast
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry

Explore the area

Map
355 South Park Rd, Markham, ON, L3T7W2
  • First Markham Place
    ‪6 min drive‬
  • Seneca College
    ‪8 min drive‬
  • Fairview Mall
    ‪9 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, Multiple Beds (Two Bedroom)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds (Two Bedroom)

  • 747.2 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 498.2 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Studio)

Fridge, microwave, dishwasher, coffee/tea maker

Studio Suite, 1 King Bed (Studio)

  • 355.8 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (One Bedroom)

Suite, 2 Double Beds (One Bedroom) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Double Beds (One Bedroom)

  • 498.2 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed (One Bedroom)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed (One Bedroom)

  • 498.2 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

Fridge, microwave, dishwasher, coffee/tea maker

Studio Suite, 1 Queen Bed (Studio)

  • 498.2 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (One Bedroom)

Fridge, microwave, dishwasher, coffee/tea maker

Suite, 1 Queen Bed (One Bedroom)

  • 498.2 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (Two Bedroom)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds (Two Bedroom)

  • 747.2 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

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About this property

Sonesta ES Suites Toronto Markham

3-star hotel in Thornhill
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Sonesta ES Suites Toronto Markham offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Sonesta ES Suites Toronto Markham features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 783 square feet (73 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a fireplace in the lobby, and laundry facilities. Parking is available onsite for a surcharge. A total renovation of this property was completed in March 2025.

Sonesta ES Suites Toronto Markham is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 783 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Renovated entire property - March 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 95 per pet, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Self parking fee: CAD 5.00 per night
  • Pet fee: CAD 95 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: CAD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Staybridge Suites
Holiday Inn Toronto-Markham
Staybridge Suites Holiday
Staybridge Suites Holiday Inn Toronto-Markham
Staybridge Suites Holiday Toronto-Markham
Staybridge Suites Toronto-Markham

Sonesta ES Suites Toronto Markham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Harvey

Traveled with group, Traveled with partner
Disliked: Amenities, property conditions & facilities
When booking, was not advised that this property was undergoing renovations. First 2 floors were completely stripped with openings covered in heavy plastic and sheets.There was no room service as both our rooms were never cleaned. Shower drain was blocked so water filled up quickly when taking a shower and toilet was also blocked and did not flush. Gratefully, we spent the 2 days away and only came back to sleep. Stay away, at least until all the Renos are complete, which could take months. Lots of good options in the area. Complained to hotel management but was told that since I booked with Expedia, they were unable to compensate me and that I should take it up with them.
Stayed 2 nights in Dec 2024

6/10 Okay

Mario

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Tsering

Traveled with partner
Main floor was on reno
Stayed 1 night in Dec 2024

10/10 Excellent

Sébastien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room!
Stayed 1 night in Dec 2024

10/10 Excellent

Gerardo

Stayed 2 nights in Oct 2024

8/10 Good

shaoyi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice friendly staff but the hotel is kinda old, need upgrading indoor
Stayed 1 night in Nov 2024

8/10 Good

Angela

Traveled with family and small children
Didn’t know until I arrived that the dinning and pool were closed for renovations so that was disappointing, Shame on Expedia for not stating that on their website, however Orna the hotel clerk was lovely and very pleasant to chat with, made checking in a breeze, the room was clean and inviting, I will definitely book here again
Stayed 1 night in Nov 2024

2/10 Terrible

Galena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Francine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 4 nights over Canadian Thanksgiving weekend. The hotel is undergoing renovations, so we understand some inconvenience. Breakfast was "grab and go". We were supposed to have housekeeping on the third day, but there was no housekeeping at all the entire time. Go down to the desk for clean towels or ice. People put their trash out in the hall for pickup. Every walk to the elevator was past bags of trash on the floor of the hall. Renovations do not excuse the complete lack of housekeeping.
Stayed 4 nights in Oct 2024

8/10 Good

Adam

Stayed 1 night in Oct 2024

8/10 Good

Kumala, Coppell

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Too bad under construction so we are not enjoying it.
Stayed 2 nights in Oct 2024

8/10 Good

Maryam

Stayed 1 night in Sep 2024

10/10 Excellent

Iffat

Liked: Amenities
Nice and clean. Full of kitchen stuff, cops plates. Spoon and forks, salt, pepper, sugar and coffee maker and many others . Water bottle would be great help
Stayed 3 nights in Oct 2024

6/10 Okay

Richard

Liked: Staff & service
Stayed 8 nights in Sep 2024

6/10 Okay

Ioannis

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was under renovations. So that was a bummer. We did not know until check in. Lobby was out of use and hot buffet breakfast was not offered. Had a grab and go breakfast option instead of muffins and cereals. Rooms need a fresh coat of paint to feel less dirty and damaged. Overall the staff are amazing and very accommodating. I just think the hotel should disclose the Reno’s on the website. As I wouldn’t have booked if I knew there were Reno’s and full breakfast was not included. Again staff are amazing and the hotel has potential.
Stayed 1 night in Oct 2024

10/10 Excellent

des, Reston

Liked: Staff & service, property conditions & facilities
The indoor pool was small but at least it was there! There apparently was a big group before us for breakfast so we had to wait a bit for replenishments, but again at least breakfast came with the room. We tried to heat up water in the stove but maybe I just didn’t know how to turn it on! We used the coffee machine to heat up water. The sign to the hotel was easy to miss especially if you’re driving at night and in the rain. Thank you!
Stayed 1 night in Sep 2024

4/10 Poor

Cheyanne

Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammad

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Karandeep Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this hotel. Definitely will be coming back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nyran

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 3 nights in Sep 2024

10/10 Excellent

Majid

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a nice hotel overall.
Stayed 2 nights in Sep 2024

6/10 Okay

Hoon

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
It is teasonable but the facility is not fuctioned well. The seimming pool is good but quite cold water so hard to enjoy even though it is summer time.
Stayed 2 nights in Sep 2024

8/10 Good

Majid

Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Shelley Jane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024