10/10 Excellent
Julianne
Traveled with partner
Oct 9, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first, I was really worried about staying here based on the reviews. However, after staying here, I couldn’t have been more happy.
Your stay will be perfectly fine as long as you follow the instructions given to you. My only issue came through the Expedia app not letting me know the Palmerston was trying to contact me, despite having notifications set up. That is still an issue. I recommend always checking your Expedia app whether you have been notified or not.
The Palmerston is a basic place to stay. I have a feeling a lot of the negative reviews came from people expecting way more, as if they were staying at a hotel three times the price. You get what you pay for, and that was fine for us. My husband and I stayed for over a week and we found the staff to be perfectly pleasant when we saw them.
The street outside was noisy at times, but that’s what we expected from the middle of Toronto. Everything in the room worked perfectly and the bed was very comfortable. I genuinely looked forward to going back each night.
For context my husband and I booked a private room with a double bed and its own toilet and shower cubicle. I cannot speak for the multi-bedded rooms where multiple people and groups can stay.
All in all, the next time we come to Toronto, we will be booking here again. You cannot beat the price or the access to public transport. We were able to get everywhere we wanted, which was incredibly important for us as we came from the UK and I was seeing family.
Julianne
Stayed 8 nights in Oct 2024