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The Ritz-Carlton, Toronto

5.0 star property

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Photo gallery for The Ritz-Carlton, Toronto

Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Indoor pool
Gastropub
City view
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
181 Wellington St W, Toronto, ON, ON M5V 3G7
  • Rogers Centre
    ‪6 min walk‬
  • CN Tower
    ‪6 min walk‬
  • Scotiabank Arena
    ‪10 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Suite, 1 Double Bed, Lake View

LCD TV, DVD player, iPod dock, first-run movies

Family Suite, 1 Double Bed, Lake View

  • Lake view
  • Sleeps 8
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking (Terrace)

Room, 1 King Bed, Non Smoking (Terrace) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Terrace)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run movies

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 650 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run movies

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 650 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Tower

  • 450 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Corner

Club Suite, 1 Bedroom, Non Smoking, Corner | Lounge | Gastropub

Club Suite, 1 Bedroom, Non Smoking, Corner

  • 650 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Non Smoking, City View

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Tower

Club Suite, 1 King Bed, Tower | Living room | LCD TV, DVD player, iPod dock, first-run movies

Club Suite, 1 King Bed, Tower

  • 2415 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom, Non Smoking

Signature Suite, 1 Bedroom, Non Smoking | Living room | LCD TV, DVD player, iPod dock, first-run movies

Signature Suite, 1 Bedroom, Non Smoking

  • 650 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed (View)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 Double Bed (View)

  • 450 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area | LCD TV, DVD player, iPod dock, first-run movies

Executive Suite, 1 Bedroom, Non Smoking

  • 900 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Tower

  • 450 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Shangri-La Toronto

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, (1000)
The price is $645
per night
$773 total
includes taxes & fees
Apr 8 - Apr 9
Shangri-La Toronto

About this property

The Ritz-Carlton, Toronto

5-star hotel in Downtown Toronto
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Ritz-Carlton, Toronto offers 263 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa myBlend has 16 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Ritz-Carlton, Toronto features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a library. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Toronto is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 11:30 AM on weekdays.
TOCA - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
EPOCH Bar & Kitchen - Onsite gastropub. Open select days.
LANO - This wine bar specializes in local and international cuisine and serves dinner and light fare. A children's menu is available. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz-Carlton, Toronto is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Arabic, Belarusian, Bulgarian, Chinese (Mandarin), Croatian, Czech, English, Farsi, Filipino, French, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Thai, Ukrainian, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (CAD 70 per day; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 38 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EPOCH Bar & Kitchen
  • LANO
  • TOCA

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Grab bar near toilet (29 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • First-run movies
  • iPod dock
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 16 2025 to April 4 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 38 to 45 per person
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto

The Ritz-Carlton, Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 909 reviews
Rating 8 - Good. 91 out of 909 reviews
Rating 6 - Okay. 40 out of 909 reviews
Rating 4 - Poor. 7 out of 909 reviews
Rating 2 - Terrible. 21 out of 909 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sherali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Dec 2024

8/10 Good

Dorota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I plus our 4 teenager grandkids had another amazing stay at the Ritz. Customer service is outstanding in all fields - staff personnel are efficiency, friendly, and professional. They make everyone feel that they are the most important guests in the hotel. Beautiful and comfortable rooms. Just the best getaway experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Stayed 2 nights in Dec 2024

10/10 Excellent

Ameet

Stayed 2 nights in Nov 2024

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

SHIBRAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a weekend trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Mattea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Great view, service, and comfy bed!
Stayed 1 night in Dec 2024

10/10 Excellent

Yale

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience for me and my family stayed over a weekend to attend events planned in Toronto, top level service and staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Simone

Stayed 3 nights in Nov 2024

10/10 Excellent

Borochov

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic!
Stayed 1 night in Nov 2024

2/10 Terrible

Shauna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service and pretentious.
Stayed 3 nights in Nov 2024

8/10 Good

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
This is my third time at the Ritz. I must say that we were disappointed with a few things and they really need addressing. 1. The soda bed in the room is terrible. It’s like a hammock and it needs changing asap. My granddaughters slept in it and they are under age 10 and had difficulty getting comfortable so I tried it. Secondly, an order of 8 chocolate chip cookies and 2 glasses of milk came to 88.00. This is unacceptable. Thirdly, the bacon at breakfast was inedible. It would seem that it had been previously set up in a buffet breakfast substantially earlier and used for our à la carts order. The proximity of your hotel is wonderful for our attendance to the Mirvish theatre but I’m considering changing hotels because of these very important amenities. Food, comfort and prices need to be improved.
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so nice and welcoming. I loved the service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Narine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love a Ritz-Carlton. Especially in the city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
All goid
Stayed 1 night in Nov 2024

4/10 Poor

Terry, panama city beach

Business traveler
Liked: Cleanliness, property conditions & facilities
It was ok.
Stayed 8 nights in Jul 2024

10/10 Excellent

Jaime

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Nov 2024