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The Ritz-Carlton, Toronto

5.0 star property

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Photo gallery for The Ritz-Carlton, Toronto

Gastropub
Reception
Indoor pool
Exterior
Executive Suite, 1 Bedroom | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Pet friendly

Explore the area

Map
181 Wellington St W, Toronto, ON, ON M5V 3G7
  • CN Tower
    ‪5 min walk‬
  • Rogers Centre
    ‪5 min walk‬
  • Ripley's Aquarium of Canada
    ‪6 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms, Lake View

LCD TV, DVD player, iPod dock, first-run movies

Family Suite, 2 Bedrooms, Lake View

  • Lake view
  • Sleeps 8
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Terrace)

Room, 1 King Bed, Non Smoking (Terrace) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking (Terrace)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner | City view

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 650 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

LCD TV, DVD player, iPod dock, first-run movies

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 650 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room

  • 450 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 1 King Bed, Tower

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Tower

  • 450 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner | Lounge | Gastropub

Club Suite, 1 Bedroom, Corner

  • 650 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, City View

  • 450 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Ritz-Carlton Presidential Suite

The Ritz-Carlton Presidential Suite | Living room | LCD TV, DVD player, iPod dock, first-run movies

The Ritz-Carlton Presidential Suite

  • 2415 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms | Living room | LCD TV, DVD player, iPod dock, first-run movies

Signature Suite, 2 Bedrooms

  • 650 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 Double Bed (View)

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 Double Bed (View)

  • 450 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area | LCD TV, DVD player, iPod dock, first-run movies

Executive Suite, 1 Bedroom

  • 900 sq ft
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Tower

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Tower

  • 450 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Shangri-La Toronto

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.7 out of 5, Exceptional, (1001)
$480 nightly
The price is $480 total
includes taxes & fees
Shangri-La Toronto

About this property

The Ritz-Carlton, Toronto

5-star hotel in Downtown Toronto
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
The Ritz-Carlton, Toronto offers 263 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. LCD televisions come with premium cable channels, first-run movies, and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa myBlend has 16 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The Ritz-Carlton, Toronto features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 20000 square feet (1858 square meters) include conference space. This luxury hotel also offers a sauna, spa services, and a library. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Toronto is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
TOCA - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
EPOCH Bar & Kitchen - Onsite gastropub. Open select days.
LANO - This wine bar specializes in local and international cuisine and serves dinner and light fare. A children's menu is available. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Ritz-Carlton, Toronto is listed in the 2013 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Arabic, Belarusian, Bulgarian, Chinese (Mandarin), Croatian, Czech, English, Farsi, Filipino, French, German, Greek, Hebrew, Hindi, Hungarian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Thai, Ukrainian, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (CAD 70 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: CAD 40 to 50 for adults and CAD 25 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EPOCH Bar & Kitchen
  • LANO
  • TOCA

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Private wine tours
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • DVD player
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Grab bar near toilet (29 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • First-run movies
  • iPod dock
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 16 2025 to April 26 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 50 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 40 to 50 for adults, and CAD 25 to 50 for children
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Toronto
Ritz-Carlton Toronto
Toronto Ritz-Carlton
Ritz-Carlton Toronto Hotel
Ritz-Carlton Toronto Hotel Toronto
The Ritz Carlton Toronto

The Ritz-Carlton, Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 773 out of 934 reviews
Rating 8 - Good. 92 out of 934 reviews
Rating 6 - Okay. 40 out of 934 reviews
Rating 4 - Poor. 7 out of 934 reviews
Rating 2 - Terrible. 22 out of 934 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

tyer

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Ritz has a reputation for a reason

Exceded my expectations. The fact that all the staff address you by name and proactively suggest things you might enjoy is a great touch you tend to find only at real 5 star hotels. Perfectly clean and comfortable rooms can be found elsewhere but the little things the Ritz provides are intangible.
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa and workout facilities. Highly recommend the afternoon high tea.
Stayed 3 nights in Feb 2025

6/10 Okay

Russell

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 3 nights in Feb 2025

10/10 Excellent

Ajlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time! Everything was perfect the service, the atmosphere, and the overall experience. We truly enjoyed every moment and will definitely be back. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

muna omar ahmed

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were hospitable and helpful
Stayed 1 night in Feb 2025

2/10 Terrible

MANVIR

Stayed 1 night in Feb 2025

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Harjit

Traveled with partner
Liked: Cleanliness, staff & service
Amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Engy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect. Staff are super friendly and helpful. Top tier services and amenities. The room and common areas were spotless!
Stayed 1 night in Feb 2025

10/10 Excellent

Rosemary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy arrival, lovely rooms, personal amenities in room and washrooms at events hall a wonderfull personal touch.
Stayed 1 night in Feb 2025

6/10 Okay

Heljar

Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, property conditions & facilities
Niko’s was very friendly and accommodating at the front desk!
Stayed 1 night in Jan 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Zixi

Stayed 1 night in Nov 2024

10/10 Excellent

Rosalie

New Years Eve Stay

My husband and I stayed in the 1 bedroom corner room, 2 washrooms. Nice design, detailing in the main washroom. It was a beautiful room, clean, comfortable. Service and staff were great. The hotel had a lot going on for NYE, and made an effort to make it special for the guests. We would stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roberto

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a phenomenal time there we will definitely come back!!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 1 night in Jan 2025

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

ABDULAI

Stayed 4 nights in Dec 2024

10/10 Excellent

IRYNA, Newmarket

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Erica, Peoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bartender at the Lano!!!! He’s was the best part of our stay at the Ritz!!
Stayed 5 nights in Dec 2024