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The Saint James Hotel, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Saint James Hotel, Ascend Hotel Collection

Lobby
Standard Room (Room Type determined at check in) | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Free daily on-the-go breakfast
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Parking available
  • Laundry

Explore the area

Map
26 Gerrard Street East, Toronto, ON, M5B1G3
  • CF Toronto Eaton Centre
    ‪7 min walk‬
  • CN Tower
    ‪4 min drive‬
  • Rogers Centre
    ‪4 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofabed, Non Smoking

Standard Room, 1 King Bed with Sofabed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 King Bed with Sofabed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room (Room Type determined at check in)

Standard Room (Room Type determined at check in) | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room (Room Type determined at check in)

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Saint James Hotel, Ascend Hotel Collection

3-star hotel in Downtown Toronto
This smoke-free hotel features a restaurant, self parking, and coffee/tea in a common area. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
The Saint James Hotel, Ascend Hotel Collection offers 36 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Toronto hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

The Saint James Hotel, Ascend Hotel Collection is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 10:30 AM.
The Saint James Hotel, Ascend Hotel Collection has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 25 per night)
  • Self parking on site (CAD 25 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 25 per day (in/out privileges)
  • Nearby parking fee: CAD 25 per night (230 ft away)
  • Pet fee: CAD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Saint James Hotel Toronto
Saint James Toronto

The Saint James Hotel, Ascend Hotel Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 408 out of 734 reviews
Rating 8 - Good. 269 out of 734 reviews
Rating 6 - Okay. 39 out of 734 reviews
Rating 4 - Poor. 13 out of 734 reviews
Rating 2 - Terrible. 5 out of 734 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little hotel I ever stayed
They are always accommodating. I am disabled and require special attention. I don't want to even have to consider another spot. Staff are excellent, very friendly. I'm sure we will be back again.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

10/10 Excellent

Julia

Stayed 1 night in May 2020

10/10 Excellent

Jeff, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Due to COVID, some amenities were not available but rooms are large and modern
Stayed 1 night in Apr 2020

8/10 Good

Ryan, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price of a down town Toronto , it was a good deal . Close to Eaton Centre. Room was clean . Beds comfortable . For the price , I would stay there again.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very clean, beds comfortable and Front Desk staff accommodating
Stayed 1 night in Apr 2020

10/10 Excellent

Yating

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

8/10 Good

Verified traveler

Liked: Staff & service
Newly renovated rooms very clean , friendly staff,
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price. large rooms. clean.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great especially for walking downtown. Parking was kinda strange next door under that building. Pool and hot tub would have been nice. L
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay at this hotel. Right from check in to check out the staff were so accommodating and efficient. They offered free parking and late checkout as part of our VIP booking with Expedia and even extended our parking until later on the checkout date, so we could visit my dad at Toronto General Hospital. Outstanding!!! Thank you for everything and we will see you again for sure. Shout out to Jin!!! Be well!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Debbie, Little Britain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the little gift bag to the robe and slippers and the rainfall shower. My stay overnight was lovely. What a comfortable and clean spot
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did not like breakfast at all. For family with 2 kids the breakfast are not good enough. I was expecting something like table from I can pick up what I would like to eat... to have different possibilities what to drink (coffee, milk, tea,...). What did I not like was that it was quite loud on the hotel other quests were noisy during night
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Location was good. Staff very nice.
Stayed 1 night in Mar 2020

10/10 Excellent

Noor, Ottawa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff Nice Resturant Close to hospital 👍
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with this hotel. The room was good, nice decor, clean and comfortable.
Stayed 2 nights in Feb 2020

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay Great location Very modern clean Definitely will stay again
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gift bag upon arrival, two complimentary Freshii breakfast coupons, shower slippers, and robes. Fully stocked Keurig station.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All very good. No complaints. Will stay there again
Stayed 1 night in Feb 2020

8/10 Good

Francesca, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent location. If you are looking for something in the middle of downtown this should be an option for you. Rooms are small but comfortable. Our first room was at the front and we asked to move because of the traffic noise. Back of hotel or higher floor much quieter. Staff were very good - pleasant and efficient.
Stayed 3 nights in Feb 2020