The St. Regis Toronto

5.0 star property

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Photo gallery for The St. Regis Toronto

City view
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Cocktail bar
Meeting facility
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
325 Bay Street, Toronto, ON, M5H 4G3
  • CF Toronto Eaton Centre
    ‪5 min walk‬
  • Scotiabank Arena
    ‪8 min walk‬
  • CN Tower
    ‪17 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪31 min drive‬

Room options

Suite, 1 Double Bed, Non Smoking, City View

  • 1300 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed

Grand Suite, 1 Bedroom, City View

  • 1000 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking, City View

  • 900 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 Bedroom, Non Smoking, City View

  • 750 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, City View

  • City view
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking, City View

  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, City View

  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking, City View

  • 550 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking, City View

  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, City View, Corner

  • 900 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The St. Regis Toronto

5-star hotel in Downtown Toronto
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
The St. Regis Toronto offers 258 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa at St. Regis Toronto has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, The St. Regis Toronto features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 12001 square feet (1115 square meters) include a conference center. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in January 2020.

The St. Regis Toronto is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
LOUIX LOUIS - This fine-dining restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Astor Lounge - This cocktail bar specializes in local cuisine and serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Greek, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 11.24 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (CAD 70 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Astor Lounge
  • LOUIX LOUIS

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Computer station
  • Conference center (12,001 square feet of space)

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 31 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - January 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately CAD 32 per person
  • Fee for in-room wireless internet: CAD 11.24 per night (rates may vary)
  • Valet parking fee: CAD 70 per night
  • Rollaway bed fee: CAD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Trump International Hotel & Tower Toronto
Trump International Tower Toronto
Adelaide Hotel Toronto
Adelaide Toronto
St. Regis Toronto Hotel
Trump International Hotel And Tower Toronto
Trump International Hotel Tower Toronto
St. Regis Toronto
The St. Regis Toronto Hotel
The St. Regis Toronto Toronto
The St. Regis Toronto Hotel Toronto

The St. Regis Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 796 out of 1001 reviews
Rating 8 - Good. 119 out of 1001 reviews
Rating 6 - Okay. 47 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Got woken up by a fire alarm at 7. Wish I could've got a little money off for that inconvenience 😂😂 but it's cool. It was nice being rich for a day lol
Stayed 1 night in Dec 2024

10/10 Excellent

Mikail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay at the Regis. I highly recommend it.
Stayed 1 night in Dec 2024

8/10 Good

Andrew K

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent but this property does not compare well with other St Regis hotels I've stayed at.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jacqueline, Fort Myers

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful, clean, and friendly from the moment we walked in the door. The butler service was a nice addition however we did not really use it. The rooms are gorgeous, beds comfortable. Everything you need to feel at home. We did have drinks at the lobby bar, Astor, which was nice. We ate at Louix Louis on the 31st floor. Would not actually recommend that unless you are into overpriced food and drinks and being up-charged for everything. Ambiance was nice though. This was our least favorite restaurant in Toronto. Right next door is The Rabbit Hole, way better. Best Haddock I have ever had and the drinks were absolutely artisan and delicious. We were avoiding an itinerary, but could have used a reservation for the spa. We did try to get bookings at the spa, same day, and none were available so we missed out on that. Overall, the hotel is perfect and would highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ana Seg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at St Regis!
Stayed 3 nights in Dec 2024

10/10 Excellent

Ameer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Stayed 1 night in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
First stay in a 5 star hotel. Nice greeting with a drink and bottle of water. Room was nice minus the bathroom TV broken. Service by staff was excellent. Won’t book 5 star hotels in the future. Great for those that like that type of service for that price.
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew, Easton

Traveled with family
Liked: Cleanliness, staff & service, amenities
Had a great experience at the st Regis Toronto, the only complaint is that some things in our room were broken like the lock to the bathroom wouldn’t lock and and shower faucet holder was broken
Stayed 2 nights in Nov 2024

2/10 Terrible

Sheyda

Stayed 3 nights in Nov 2024

10/10 Excellent

Jason

Stayed 1 night in Nov 2024

8/10 Good

S

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Tina

Stayed 10 nights in Oct 2024

6/10 Okay

kristin

Traveled with family
Liked: Staff & service
Rooms felt dated and very basic
Stayed 1 night in Nov 2024

10/10 Excellent

Sherril

Stayed 3 nights in Oct 2024

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St Regis was a very nice place to stay. Our room was absolutely perfect and the staff were very friendly and helpful. I would definitely stay at this hotel again.
Stayed 1 night in Nov 2024

2/10 Terrible

Bailey Brooks

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stay here and earn free mens dirty underwear.
We arrived to no bell man offering to carry luggage and escorting us to the desk. Then our room had some other guests dirty underwear in it and urine on the bathroom floor of the suite. I notified the asst. housekeeping manager, (even though I asked for the GM or Dir. of Rooms but that's who they sent), who had them head to my room and remove the bio hazard and reclean the room. Then they left an apology note and that was it. No other accommodation was provided not even a bowl of fruit for the inconvenience. If we return to Toronto we will definitely select an alternative location to stay. The customer care is definitely lacking in this location. I'm an elite member of the Four Seasons and should have stayed with them.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at the St Regis! I got a deal on Expedia so paid less than what I saw quoted other places. I think if I spent $500 I may have wanted more extras but since I paid much less than that, I found the experience to be perfect. High tea at the Astor Lounge followed by the 6:00 champagne saber was unique and fun. I loved that housekeeping genuinely kept your room up every single day. They even changed my sheets during a very short stay! I always had tons of towels and water and the attention to detail was pristine. Room itself was spacious, modern and had luxury touches. Small room for improvement was you had to order from their concierge to get basic mini bar items. I’d prefer to have it in my room but this is obviously not a dealbreaker. I ate room service 3 times and only 1 time did I think it was worth the price. But that can be expected at any upscale hotel. All in all - I had a wonderful experience and would stay again next time I’m in the area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amory Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lakita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was top tier.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and good location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Paulus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shared a quick getaway with my wife and teenage son...principally to catch a Raptor game, and expose him to the Falls; but also to slip away from work and bond with my wife...The property was perfect for the mature romantic interlude as well as convenient and fun for the teen...checked multiple boxes
Stayed 4 nights in Oct 2024

10/10 Excellent

Zachary

Stayed 3 nights in Oct 2024

6/10 Okay

SAMANTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Turndown service was lacking. Only a pair of slippers received and a bottle of water.
Stayed 1 night in Oct 2024

10/10 Excellent

Panagiotis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St-Regis never dissapoints!! Excellent all around.
Stayed 1 night in Oct 2024