The Westin Harbour Castle, Toronto

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Harbour Castle, Toronto

Exterior
Check-in/check-out kiosk
Pillowtop beds, in-room safe, desk, laptop workspace
BBQ/picnic area
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

Explore the area

Map
1 Harbour Sq, Toronto, ON, M5J1A6
  • PATH Underground Shopping Mall
    2 min walk
  • The Mizzen
    1 min walk
  • Queens Quay Ferry Docks Terminal Stop
    3 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    12 min drive

Room options

Room, 2 Queen Beds, Non Smoking, Lake View

  • 410 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View

  • 680 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Balcony, Lake View (Balcony)

  • 330 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Lake View

  • 410 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Lake View (Balcony)

  • 330 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 300 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Lake View, Corner

  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Lake View

  • 410 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Lake View

  • 600 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Lake View, Corner

  • 410 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Lake View

  • 330 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View

  • 330 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Harbour Castle, Toronto

Toronto hotel connected to the convention center, walkable to Scotiabank Arena
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite. Housekeeping is available on request.
The Westin Harbour Castle, Toronto offers 977 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Westin Harbour Castle, Toronto provides outdoor tennis courts, a health club, and a spa tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 32 meeting rooms. Event facilities measuring 70000 square feet (6503 square meters) include a conference center. This family-friendly hotel also offers a sauna, a terrace, and a complimentary children's club. Onsite parking is available (surcharge).

The Westin Harbour Castle, Toronto is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mizzen - This restaurant specializes in international cuisine and serves breakfast only. A children's menu is available.
The Chartroom Lounge - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Harbour Coffee Bar - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, Filipino, Greek, Hindi, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (surcharge)
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Harbour Coffee Bar
  • Mizzen
  • The Chartroom Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Free children's club
  • Health club
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 32 meeting rooms
  • Computer station
  • Conference center (70,000 square feet of space)

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • 35 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately CAD 10 to 30 per person
  • Fee for in-room wireless internet: CAD 14.95 per day (rates may vary)
  • Covered valet parking fee: CAD 55.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Harbour Castle
Harbour Castle Westin
Harbour Westin Castle
Westin Castle
Westin Castle Harbour
Westin Harbour
Westin Harbour Castle
Westin Harbour Castle Hotel
Westin Harbour Castle Hotel Toronto
Westin Harbour Castle Toronto
Toronto Westin
Westin Harbor Castle Hotel Toronto
Westin Hotel Toronto
Westin Toronto
Westin Harbour Castle Toronto Hotel
The Westin Harbour Castle, Toronto Hotel
The Westin Harbour Castle, Toronto Toronto
The Westin Harbour Castle, Toronto Hotel Toronto

The Westin Harbour Castle, Toronto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1068 out of 1733 reviews" "
Rating 8 - Good. 343 out of 1733 reviews" "
Rating 6 - Okay. 141 out of 1733 reviews" "
Rating 4 - Poor. 100 out of 1733 reviews" "
Rating 2 - Terrible. 81 out of 1733 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great view of Lake Ontario from our room. Would definitely recommend spending a bit more to get a lakeside room
Stayed 5 nights in Sep 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raj checked us in with absolutely outstanding service. This is overall a wonderful hotel, and we would definitely stay here again whenever we come back to Toronto.
Stayed 2 nights in Sep 2024

10/10 Excellent

rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great stay at this location
Stayed 1 night in Aug 2024

10/10 Excellent

Kyle

Stayed 1 night in Aug 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room with a beautiful view.
Stayed 2 nights in Jun 2024

6/10 Okay

Duc, santa clara

Traveled with family
Liked: Staff & service
Lots of things to do around the harbor but the lake view is not worth the money.
Stayed 2 nights in Aug 2024

10/10 Excellent

A Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Will absolutely be here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Courteney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient and within walking distance to many venues. Being on the waterfront was pleasant, too. The Brigatine (correct?) restaurant was very good for breakfast choices and serving staff were pleasant and helpful. The part that "irked" me most was a security deposit that was actually charged to my card. When I called to have it cleared staff did not care and stated it would be gone in 5 days. Well, in five days my credit statement went through and INCLUDED the security deposit, and I am still waiting a credit 2 months later. NOT IMPRESSED! Not nice to the clients and careless with people's credit! When checking in, be aware of the "security" deposit and insist it is not charged!!! Consider me a pissed off client that will never go back again to fall for that bullsh#t!! I have been to many hotels and they don't pull crap like that, for a good reason! Because like their reputation and want return clients!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Torrie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel was more than accommodating. They did everything like you were their most important guest. The property had everything: restaurants, bar, breakfast, coffee shops, exercise options, bicycles: you needed it, they had it! We will stay again!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Shirley Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view , great experience
Stayed 2 nights in Aug 2024

6/10 Okay

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Doris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff amazing (Raj and Kathi.) everything was more than excellent. I will recommend this property to everyone. I love it.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Nice place, recently renovated. The staff is great
Stayed 2 nights in Aug 2024

10/10 Excellent

Montana

Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved the location close to all entertainment areas of Toronto.
Stayed 4 nights in Aug 2024

8/10 Good

Jillian

Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, room 1019 had a beautiful view of the water. So close to the ferry, to take to the Toronto islands, which the most beautiful park like setting I’ve ever seen. It offers so much! From beach to bikes to water to picnic to splash pad and amusement park, restaurants and bike rentals. A must for your to do list! My house keeper, Elizabeth Grant, must have spotted a birthday bag that I had in my room, she surprised me with the nicest plate of birthday sweets. Very thoughtful, made my day! There is a kitchen market right across the street that is open 24/7, always great to pick up some fresh fruit. Our buddy Oliver /concierge? Hooked us up with lots of great info on the area and getting around. They have a beautiful outdoor lounge area, my husband and I stayed out there watching the stars, planes and feeling the breeze, I did not want to leave! If I were to change anything at all, I would have locking, solid doors on the bathroom. A microwave would be nice also. They do have a mini fridge, it is a pet friendly hotel, I wasn’t sure how that would be, but they must manage it quite well. No signs or sounds of any pets barking. The room we stayed in suitor be newly remodeled, very tasteful, huge tv! Great shower!
Stayed 3 nights in Sep 2024

8/10 Good

Pia, NORTHRIDGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a great location on the Toronto Harbour. We were able to walk everywhere in downtown. It’s a nice enough hotel, although there was an annoying noise every night (we figured that it was coming perhaps from the elevators.) The tv channels never worked properly, even after several attempts from staff. Food was good but it took a very long time to be delivered. We did let the reception know and they were kind enough to give us a discount on the food. They have Alfonso on the top floor, which is a Michelin restaurant, unfortunately we didn’t have time to sample it. Overall I would recommend The Westin.
Stayed 4 nights in Aug 2024

8/10 Good

mahmoud

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel nice staff nice property this is a old hotel but very well maintained will recommend highly
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Good location , beautiful view of the water and Toronto island from our room.
Stayed 1 night in Sep 2024