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Pan Pacific Toronto

4.0 star property

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Exterior
Lobby
Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board
Seasonal outdoor pool
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Gym
  • Housekeeping

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Fairview Mall
    ‪5 min drive‬
  • Aga Khan Museum
    ‪5 min drive‬
  • Ontario Science Centre
    ‪7 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Two Queen

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe King

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King | Premium bedding, in-room safe, desk, iron/ironing board

Premier King

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Queen Beds, Balcony

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

Hotel in North York
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, spa services, a microwave in a common area, and a seasonal outdoor pool are onsite.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Pan Pacific Toronto features a 24-hour fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to 21 meeting rooms and limo/town car service. Event facilities measuring 30000 square feet (2787 square meters) include conference space. This business-friendly hotel also offers spa services, a vending machine, and multilingual staff. Onsite parking is available (surcharge).

Pan Pacific Toronto has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • No plastic drinking straws

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts
The property will be renovating from June 13 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from June 21 to August 31
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1338 out of 2804 reviews
Rating 8 - Good. 735 out of 2804 reviews
Rating 6 - Okay. 363 out of 2804 reviews
Rating 4 - Poor. 184 out of 2804 reviews
Rating 2 - Terrible. 184 out of 2804 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Business traveler, Traveled with partner
Liked: Staff & service
Elevators were slow. But they are going through a modernization so that is to be expected. Small thing my TV did not work for my 2 Day stay
Stayed 2 nights in Dec 2024

8/10 Good

Harshad, THUNDER BAY

Stayed 1 night in Nov 2024

10/10 Excellent

Gurpreet

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Gurpreet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really cooperative, they allowed late checkout with any additional money as complimentary service
Stayed 1 night in Dec 2024

10/10 Excellent

Kailee Ann

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found items in the gift shop outrageous prices 17 dollars for a bottle of ibuprofen!!!!
Stayed 1 night in Dec 2024

8/10 Good

Naveen

Liked: Property conditions & facilities
Disliked: Staff & service
Okay
Stayed 2 nights in Nov 2024

6/10 Okay

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and had a beautiful peaceful aesthetic. We enjoyed our stay here and we will definitely be back!
Stayed 5 nights in Aug 2024

10/10 Excellent

Truong, North York

Stayed 1 night in Dec 2024

6/10 Okay

Jitesh

Business traveler
Liked: Staff & service, amenities
Clean but age showing. Slow elevators, paper thin walls. Their loyalty card sign up is a big pain!
Stayed 2 nights in Dec 2024

6/10 Okay

Rowie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one person on reception when checking in, waited half an hour.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Eliana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great, close to public transportation and so many options to shop and dine at walking distance. Will be coming back
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent weekend
The hotel is conveniently located near restaurants, major roads, and grocery stores. After a long day of appointments and meetings, it felt so good to relax in a big and neat room as what we had.
Stayed 2 nights in Nov 2024

8/10 Good

Jae

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to request additional cups three times before my request was fulfilled. The morning was extremely noisy, making it impossible to rest after a long meeting. While I understand the need to clean vacated rooms, the housekeeping staff was excessively loud, chatting, laughing, slamming toilet lids, and vacuuming. Additionally, I received a call from the front desk at 1 PM asking about my checkout time, even though my checkout was scheduled for the next day.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bibin

Stayed 1 night in Nov 2024

6/10 Okay

Leonard

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Cleanliness to do list (sanitation maintenance)
I turned on the heat because the room was a little bit cold and the heat vent register was probably so dirty that it smelled like (I'm sorry to seem crass and vulgar but) someone had literally gone # 2 and not flushed the toilet.
Stayed 1 night in Nov 2024

6/10 Okay

John

Stayed 3 nights in Nov 2024

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very good—efficient, clean and pleasant
Stayed 1 night in Nov 2024

4/10 Poor

Arnold

Disliked: Property conditions & facilities
This is not a 4 star hotel as stated - outdated, bare minimum services, elevators do not work property, long lines at check in, poor problem resolution. The price was. low so it worked for my stay but adjust the expectations
Stayed 1 night in Oct 2024

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities
For an older hotel, it was well maintained, just is showing its age a little.
Stayed 2 nights in Nov 2024