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Aparthotel

1 Hotel Toronto

5.0 star property

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Photo gallery for 1 Hotel Toronto

Reception
Willow House | Living area | 42-inch plasma TV with digital channels, TV, Netflix
1 bedroom, premium bedding, minibar, in-room safe
Seasonal outdoor pool
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool
$422
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
550 Wellington St W, Toronto, ON, M5V2V4
  • Place, Rogers Centre
    ‪12 min walk‬
  • Place, CN Tower
    ‪15 min walk‬
  • Place, Ripley's Aquarium of Canada
    ‪15 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪17 min drive‬

Room options

View all photos for City Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

City Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Lounge 1 King Bed

City Lounge 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

City Lounge 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Birch House

1 bedroom, premium bedding, minibar, in-room safe

Birch House

  • 2000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline 1 Bedroom Flat

Skyline 1 Bedroom Flat | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Skyline 1 Bedroom Flat

  • 890 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite with Tub, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite with Tub, 1 King Bed

  • 549 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King

King | 1 bedroom, premium bedding, minibar, in-room safe

King

8.0 out of 10
Very good
(3 reviews)
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Studio Suite

1 bedroom, premium bedding, minibar, in-room safe

Terrace Studio Suite

  • 525 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Balcony

City Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed, Balcony

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Willow House

Willow House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Willow House

  • 1215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cedar House

Cedar House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Cedar House

  • 1150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • Sleeps 2
  • 1 King Bed

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Exterior
Shangri-La Toronto
  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, 1,104 reviews
Shangri-La Toronto

About this property

1 Hotel Toronto

5-star aparthotel in Downtown Toronto
Along with 3 restaurants, this smoke-free aparthotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe, and valet parking. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and a plasma TV with digital channels. Added amenities include free wired internet, Netflix, and a minibar. Change of towels is available on request.
1 Hotel Toronto offers 112 accommodations with minibars and safes. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a seasonal outdoor pool, 1 Hotel Toronto provides a 24-hour fitness center and complimentary bicycles. Dining is available at one of the aparthotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 9257 square feet (860 square meters) include conference space. This luxury aparthotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

1 Hotel Toronto is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
1 Kitchen - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Casa Madera - This fine-dining restaurant specializes in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Flora Lounge - This bar serves light fare only. Happy hour is offered. Open daily.
Harriet's Toronto - Overlooking the pool, this restaurant serves dinner and light fare. Happy hour is offered. Reservations are required. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

1 Hotel Toronto is listed in the 2022 Condé Nast Traveler Hot List.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Seasonal outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free crib

Restaurants on site

  • 1 Kitchen
  • Casa Madera
  • Flora Lounge
  • Harriet's Toronto

Food and drink

  • Coffee/tea maker
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Outdoor areas

  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 9,257 square feet of conference space
  • Business center
  • Computer station
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free daily newspapers
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In an entertainment district
  • In the city center

Things to do

  • 24-hour gym
  • Bicycle parking
  • Free bicycle rentals
  • Ice skating

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 10 floors
  • 112 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetable garden
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 32.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Thompson Hotel
Thompson Hotel Toronto
Thompson Toronto
Toronto Thompson
Thompson Toronto Hotel
Thompson Toronto
1 Hotel Toronto Toronto
1 Hotel Toronto Aparthotel
1 Hotel Toronto Aparthotel Toronto

Reviews

1 Hotel Toronto Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 528 out of 641 reviews
Rating 8 - Good. 64 out of 641 reviews
Rating 6 - Okay. 22 out of 641 reviews
Rating 4 - Poor. 18 out of 641 reviews
Rating 2 - Terrible. 9 out of 641 reviews

Reviews

10/10 Excellent

Naser

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff
Stayed 5 nights in Aug 2025

4/10 Poor

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony, Odessa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel is top tier… the staff, the room, dining, the bars and the communication were all perfect. The food at the restaurants is amazing. The hotel is very clean and the atmosphere is inviting, welcoming and safe.
Stayed 4 nights in Aug 2025

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay - I just wish more water was provided in the rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with every single detail made intentional. We loved our room, the furniture and decor, and all the amenities. Communication with the staff was excellent, and the service was very fast. Thank you to the staff for being so kind and accommodating! The pool area is too small and doesnt have much seating so we werent able to go swimming in the sun, and parking should be included for the price of the hotel. The restaurants are very pretty and food & drinks were tasty, but overpriced for what it is. Overall, I would still recommend staying here for a calm luxury experience, but be prepared to spend lots if eating on-site.
Stayed 1 night in Aug 2025

10/10 Excellent

T. Blake

Traveled with group
Liked: Cleanliness, room comfort
Great Hotel. Wonderful stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
very much accommodating extremely nice and helpful
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Alec

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality and the room was impeccable
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Stayed 2 nights in Jul 2025

10/10 Excellent

Tiffany

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very spacious and clean. Service was excellent!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Maxime

Liked: Cleanliness, property conditions & facilities
Excellent service and 3 great beautiful restaurants.
Stayed 2 nights in Jul 2025

4/10 Poor

Charlotte

Disliked: Cleanliness, amenities, property conditions & facilities
The housekeeping staff first emptied my trash bin and then, without washing her hands, proceeded to make my bed. This made me very concerned about the hygiene standards of your hotel. I couldn’t even sleep well that night because I felt the bed linens were unclean.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ilyse

Liked: Cleanliness, property conditions & facilities
Excellent experience staying at 1 hotel. Very clean hotel and very attentive staff with easy communication via text. Loud neighbours partying in middle of night next door keeping us up but as soon as we notified the hotel staff they ensured the problem was resolved quickly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Haylen

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 6 nights in Jul 2025

10/10 Excellent

Rasmus

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2025

6/10 Okay

Jose Eduardo

Stayed 3 nights in Jul 2025

10/10 Excellent

april

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025