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1 Hotel Toronto

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 1 Hotel Toronto

Reception
Willow House | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Seasonal outdoor pool
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool

Explore the area

Map
550 Wellington St W, Toronto, ON, M5V2V4
  • Queen Street West
    8 min walk
  • Rogers Centre
    14 min walk
  • Princess of Wales Theatre
    15 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    17 min walk

Room options

View all photos for City Lounge 1 King Bed

City Lounge 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

City Lounge 1 King Bed

  • 475 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Birch House

1 bedroom, premium bedding, minibar, in-room safe

Birch House

  • 2000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline 1 Bedroom Flat

Skyline 1 Bedroom Flat | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Skyline 1 Bedroom Flat

  • 890 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio, 1 King Bed

  • 377 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite with Tub, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite with Tub, 1 King Bed

  • 549 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for King

King | 1 bedroom, premium bedding, minibar, in-room safe

King

  • 415 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Willow House

Willow House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Willow House

  • 1215 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Balcony

City Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed, Balcony

  • 452 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

City Room, 2 Queen Beds

  • 420 sq ft
  • Studio
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

  • 420 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Room, 1 King Bed

  • 475 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Studio Suite

1 bedroom, premium bedding, minibar, in-room safe

Terrace Studio Suite

  • 525 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Cedar House

Cedar House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Cedar House

  • 1150 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Shangri-La Toronto

Pool
Hot Tub
Spa
Pet friendly
4.7 out of 5, Exceptional, (1008)
The price is $379
per night
$454 total
includes taxes & fees
Dec 7 - Dec 8
Shangri-La Toronto

About this property

1 Hotel Toronto

5-star aparthotel in Downtown Toronto
Along with 3 restaurants, this smoke-free aparthotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe, and valet parking. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and a plasma TV with digital channels. Added amenities include free wired internet, Netflix, and a minibar. Change of towels is available on request.
1 Hotel Toronto offers 102 accommodations with minibars and safes. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a seasonal outdoor pool, 1 Hotel Toronto provides a 24-hour fitness center and complimentary bicycles. Dining is available at one of the aparthotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 9257 square feet (860 square meters) include conference space. This luxury aparthotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

1 Hotel Toronto is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
1 Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa Madera - This fine-dining restaurant specializes in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Flora Lounge - This bar serves light fare only. Open daily.
Harriet's Toronto - Overlooking the pool, this rooftop bar serves brunch, dinner, and light fare. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

1 Hotel Toronto is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English, Filipino, French, Greek, Italian, Portuguese, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Seasonal outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free crib

Restaurants on site

  • 1 Kitchen
  • Casa Madera
  • Flora Lounge
  • Harriet's Toronto

Food and drink

  • Coffee/tea maker
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: CAD 15 to 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Outdoor areas

  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 9,257 square feet of conference space
  • Business center
  • Computer station
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free daily newspapers
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In an entertainment district
  • In the city center

Things to do

  • 24-hour gym
  • Bicycle parking
  • Farming classes
  • Free bicycle rentals

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 10 floors
  • 102 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Farming classes
  • Free bicycle rentals
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetable garden
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: CAD 32.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Thompson Hotel
Thompson Hotel Toronto
Thompson Toronto
Toronto Thompson
Thompson Toronto Hotel
Thompson Toronto
1 Hotel Toronto Toronto
1 Hotel Toronto Aparthotel
1 Hotel Toronto Aparthotel Toronto

1 Hotel Toronto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 348 out of 429 reviews" "
Rating 8 - Good. 49 out of 429 reviews" "
Rating 6 - Okay. 16 out of 429 reviews" "
Rating 4 - Poor. 11 out of 429 reviews" "
Rating 2 - Terrible. 5 out of 429 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Dominic

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay in a five-star hotel. Great lobby bar and cocktails. Great staff. great accomodation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Evia

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ahmet

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Simon

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally noisy from both outside construction but also what seemed to be indoor too
Stayed 3 nights in Aug 2024

10/10 Excellent

Danh

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is an excellent property with very helpful and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ehsan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel offered a very unique experience, both in the rooms and in the common areas. The atmosphere is amazing and picturisque. The flora lounge offers amazing cocktails and the food in 1 kitchen is fantastic. The staff were exteremly welcoming and hospitable as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Skyler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location with impeccable quality and service!
Stayed 1 night in Aug 2024

10/10 Excellent

Ashtar

Liked: Cleanliness, amenities, property conditions & facilities
Property was amazing, staff was very attentive.
Stayed 4 nights in Aug 2024

10/10 Excellent

Miesha

Liked: Cleanliness, amenities, property conditions & facilities
Very good hospitality.
Stayed 3 nights in Aug 2024

8/10 Good

Negar

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Geran

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. The service was fantastic.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Rooms were amazing. Lobby was absolutely stunning. Felt like I walked into Costa Rica. Staff super friendly, pool is so awesome. This is a home run for the place to stay! Wow surpassed all expectations in all areas. Thank you for the birthday surprise in my room. This place is amazing
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Liked: Property conditions & facilities
3 Stars at best!
Stayed 2 nights in Jul 2024

10/10 Excellent

Sony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very disappointed that they would not allow for delayed check out, when there is major construction and noise right across the street. We were woken up every morning by 8:00am to the sounds of sledge hammers and drills
Stayed 2 nights in Jul 2024

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities
Property manager was excellent. Restaurant lobby is unique and stunning. Meals were great. Location to restaurants perfect. Rooms were clean but a tiny bit of wear and tear noticeable around shower and inner bathroom door was stuck despite an engineer fixing
Stayed 1 night in Jul 2024

10/10 Excellent

Samy

Traveled with family
Liked: Cleanliness, room comfort
Best roof top
My favourite hotel in Toronto and the best roof top in town
Stayed 1 night in Jul 2024

10/10 Excellent

krishnamurti

Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Stayed 2 nights in Jul 2024

10/10 Excellent

benjamin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sam

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Other than the parking situation at this location, I would say everything was spot on. Cleanliness, quality of everything, and customer service. The hotel smells like a spa and feels like you left the country and arrived in Greece. I love the theme.
Stayed 1 night in Jul 2024

10/10 Excellent

Aaron de

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024