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1 Hotel Toronto

5.0 star property

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Photo gallery for 1 Hotel Toronto

Reception
Willow House | 1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
Seasonal outdoor pool
Willow House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Spa
  • 24/7 front desk

Explore the area

Map
550 Wellington St W, Toronto, ON, M5V2V4
  • Queen Street West
    ‪8 min walk‬
  • Rogers Centre
    ‪14 min walk‬
  • Princess of Wales Theatre
    ‪15 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪17 min walk‬

Room options

View all photos for City Lounge 1 King Bed

City Lounge 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

City Lounge 1 King Bed

  • 475 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Birch House

1 bedroom, premium bedding, minibar, in-room safe

Birch House

  • 2000 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline 1 Bedroom Flat

Skyline 1 Bedroom Flat | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Skyline 1 Bedroom Flat

  • 890 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio, 1 King Bed

  • 377 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite with Tub, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite with Tub, 1 King Bed

  • 549 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for King

King | 1 bedroom, premium bedding, minibar, in-room safe

King

  • 415 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Willow House

Willow House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Willow House

  • 1215 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Balcony

City Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed, Balcony

  • 452 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

City Room, 2 Queen Beds

  • 420 sq ft
  • Studio
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

  • 420 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Panoramic Room, 1 King Bed

  • 475 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Studio Suite

1 bedroom, premium bedding, minibar, in-room safe

Terrace Studio Suite

  • 525 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Cedar House

Cedar House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Cedar House

  • 1150 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Shangri-La Toronto

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.8 out of 5, Exceptional, (1003)
The price is $352
per night
$421 total
includes taxes & fees
Mar 9 - Mar 10
Shangri-La Toronto

About this property

1 Hotel Toronto

5-star aparthotel in Downtown Toronto
Along with 3 restaurants, this smoke-free aparthotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe, and valet parking. Each apartment features thoughtful touches like bathrobes and slippers, along with free WiFi and a plasma TV with digital channels. Added amenities include free wired internet, Netflix, and a minibar. Change of towels is available on request.
1 Hotel Toronto offers 102 accommodations with minibars and safes. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Toronto aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center, a seasonal outdoor pool, and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a seasonal outdoor pool, 1 Hotel Toronto provides a 24-hour fitness center and complimentary bicycles. Dining is available at one of the aparthotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 9257 square feet (860 square meters) include conference space. This luxury aparthotel also offers spa services, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

1 Hotel Toronto is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
1 Kitchen - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Casa Madera - This fine-dining restaurant specializes in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Flora Lounge - This bar serves light fare only. Open daily.
Harriet's Toronto - Overlooking the pool, this rooftop bar serves brunch, dinner, and light fare. Happy hour is offered. Reservations are required. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

1 Hotel Toronto is listed in the 2022 Condé Nast Traveler Hot List.

Languages

English, Filipino, French, Greek, Italian, Portuguese, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Seasonal outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting (surcharge)
  • Free crib

Restaurants on site

  • 1 Kitchen
  • Casa Madera
  • Flora Lounge
  • Harriet's Toronto

Food and drink

  • Coffee/tea maker
  • Refrigerator

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: CAD 15 to 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Minibar
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Outdoor areas

  • Vegetable garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 9,257 square feet of conference space
  • Business center
  • Computer station
  • Desk
  • Meeting rooms

Climate control

  • Air conditioning
  • Fan
  • Heating

Pets

  • Pet friendly
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free daily newspapers
  • Gift shop/newsstand
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In an entertainment district
  • In the city center

Things to do

  • 24-hour gym
  • Bicycle parking
  • Farming classes
  • Free bicycle rentals

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 10 floors
  • 102 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Connecting units available
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Farming classes
  • Free bicycle rentals
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Towels (changed on request)
  • Vegan dining options
  • Vegetable garden
  • Vegetarian dining options
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: CAD 32.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Thompson Hotel
Thompson Hotel Toronto
Thompson Toronto
Toronto Thompson
Thompson Toronto Hotel
Thompson Toronto
1 Hotel Toronto Toronto
1 Hotel Toronto Aparthotel
1 Hotel Toronto Aparthotel Toronto

1 Hotel Toronto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 371 out of 453 reviews
Rating 8 - Good. 50 out of 453 reviews
Rating 6 - Okay. 16 out of 453 reviews
Rating 4 - Poor. 11 out of 453 reviews
Rating 2 - Terrible. 5 out of 453 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Elisabeth

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Autumn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything met all expectations and definitely enjoyed our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, room comfort
memorable stay!
Great service from start to finish. Very helpful staff and great atmosphere. Would love to come back again in the future!
Stayed 2 nights in Nov 2024

8/10 Good

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Molly

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great ambience at 1 Hotel. The staff was very polite and accommodating. The restaurant options in the hotel were wonderful. We had dinner at Harriet’s Rooftop and brunch at Casa Madeira. Both were amazing. The lobby is beautiful and a great place to sit and enjoy your morning coffee.
Stayed 1 night in Nov 2024

10/10 Excellent

Kristopher, McKinney

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

CHRISTY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay and experience was exceptional!
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The property is located in a great neighborhood. The 1 Hotel decor provides a warm feeling. Gym is excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Madeline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful, the staff went out of its way to accommodate us, and everyone was extremely friendly. The food at One Kitchen was delicious and the atmosphere was upbeat , warm and welcoming!
Stayed 4 nights in Oct 2024

10/10 Excellent

Dustin

Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
I moved to the 1 after checking out early from The Fairmont which was truly terrible. This is the level of quality expected of a 5* hotel. All of the details, from the personalised greeting on arrival, the room walkthrough, welcome drink and snack, etc really contribute to an exceptional experience. All of the staff were lovely, with Adam (doorman/concierge/room guide) being the standout. Panoramic King Room was great - spacious and comfortable. Highly recommended.
Stayed 1 night in Oct 2024

8/10 Good

Corina Andreea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros : clean hotel and good restaurants on site Cons : small bathrooms, no view from room, noisy on weekends, no valet entrance (as you would expect in other high end hotels)

10/10 Excellent

Samer

Liked: Cleanliness, property conditions & facilities
Helpful staff. Clean rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Roderick

Liked: Cleanliness, property conditions & facilities
Best in toronto
Stayed 3 nights in Oct 2024

10/10 Excellent

Troy

Liked: Cleanliness, room comfort
very nice
This was a pretty special place... unique vibe, great lobby lounge, excellent service for the most part (room service a bit off, but overall was excellent).
Stayed 1 night in Oct 2024

10/10 Excellent

Jackson

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful comfortable room with premium amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Kristjana

Liked: Cleanliness, amenities, property conditions & facilities
amazing! I really enjoyed my stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Jazmin

Stayed 3 nights in Aug 2024

6/10 Okay

John, Chicago

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Beautiful Hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Damian

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Stayed 1 night in Aug 2024