Waterfront Haven Apartments

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waterfront Haven Apartments

Deluxe Apartment | Living area | 55-inch Smart TV with cable channels, Netflix, streaming services
Design Apartment, Multiple Beds, Non Smoking, City View | Terrace/patio
Executive Penthouse, 1 Queen Bed with Sofa bed, Non Smoking, City View | Terrace/patio
Gallery Duplex, Non Smoking, City View | City view
Gallery Duplex, Non Smoking, City View | Private kitchen | Fridge, microwave, oven, stovetop

Reviews

7.4 out of 10

Good

Popular amenities

  • Washer
    Washer
  • Parking included
    Parking included
  • Outdoor Space
    Outdoor Space
  • Air conditioning
    Air conditioning
  • Dryer
    Dryer
  • Free WiFi
    Free WiFi

Explore the area

Map
35 Mariner Terrace, Toronto, ON, M5V 3V9
  • The Path
    1 min walk
  • Rogers Centre
    3 min walk
  • Ripley's Aquarium of Canada
    7 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    16 min walk

Room options

Deluxe Apartment

  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 7
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

Executive Penthouse, 1 Queen Bed with Sofa bed, Non Smoking, City View

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Design Apartment, Multiple Beds, Non Smoking, City View

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Design Penthouse, Lake View

  • 2 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Suite

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Waterfront Haven Apartments

3-star Toronto aparthotel, connected to a rail/subway station in Downtown Toronto
Along with dry cleaning, this smoke-free aparthotel has laundry facilities and free self parking. Each apartment provides a washer/dryer and a refrigerator, plus free WiFi and a Smart TV with cable channels. Conveniences include a microwave and a coffee/tea maker, and guests will appreciate thoughtful touches like an espresso maker and bathrobes. Housekeeping is available on request.
Waterfront Haven Apartments offers 70 air-conditioned accommodations with washers/dryers and espresso makers. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 55-inch Smart televisions come with cable channels and Netflix. Housekeeping is provided on request.

Waterfront Haven Apartments features a terrace, laundry facilities, and dry cleaning/laundry services. Complimentary covered self parking is available on site.

Waterfront Haven Apartments is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels
  • Netflix
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (60 inch wide door)
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Connected to a rail/subway station
  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 70 units
  • Art Deco architecture
  • Built in 2010
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM
Late check-in fee: CAD 50 for check-in between 10:30 PM and 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Smart Lock mobile app before check-in

Renovations and closures

This property is closed from August 1 2024 to July 31 2026 (dates subject to change).

Access methods

Lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 350 per stay
  • Cleaning fee: CAD 100 per accommodation, per stay (varies based on length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee: CAD 50 for check-in between 10:30 PM and 1:00 AM
  • Housekeeping fee: CAD 150 per day; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Waterfront Haven Apartments Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 5 out of 28 reviews" "

7.6/10

Cleanliness

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Gordon

Disliked: Room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Antoine

Liked: Cleanliness, room comfort
Great 👍😃
Place was great and clean. The main door was hard to get to open
Stayed 2 nights in Jun 2024

8/10 Good

Vanessa

Traveled with family
Liked: Room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, room comfort
Bait and switch
We were supposed to be in a 1 bedroom executive suite with 2 beds near the lake. Two hours before check in, the company (ManageBnB) told us that the room was under "maintenance" and was unavailable. They said they got us a one bedroom on Yonge and. When we got there and it wasn't a one bedroom, it was a bachelor and it only had one bed. I'm traveling with a buddy but not one I would share a bed with. Hotels.com contacted ManageBnB for us but ManageBnB insisted that the replaced our place with an equivalent place. They would not give a refund so we were stuck and Hotels com was unwilling to do anything else for us. The bottom line is ManageBNB are a bunch of liars. We're pretty sure that the original condo we had booked eas not "under maintenance" but that they rented it for 3 or 4 times what we paid since it was the same night as the Leafs playoff game and there we also a lot of tourists here for the series between a Blue Jays and the Dodgers (with Shohei Ohtani). I'm extremely dissatisfied with the way Hotels dot com handled this. I get my bookings through them because I expect them to not let things like this happen and if it does, I expect them to make it right. ManageBnB are crooked and I would recommend not booking any properties that they manage.
Stayed 4 nights in Apr 2024

4/10 Poor

james

Traveled with family
Disliked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Jevon Joseph

Traveled with group
Everything was absolutely amazing! 10/10
Stayed 4 nights in Apr 2024

8/10 Good

york

Stayed 3 nights in Mar 2024

10/10 Excellent

Jairo

Traveled with group
Liked: Cleanliness, property conditions & facilities
Good unit
Stayed 4 nights in Mar 2024

10/10 Excellent

TAYLOR

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Myk

Business traveler
Liked: Cleanliness, room comfort
Great View, where are the light bulbs…
It was good. Nice place. Some basic maintenance issues and not having a smoke alarm is a bit concerning.
Stayed 4 nights in Mar 2024

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice, in the future some information regarding parking would have saved some confusion to the condos front desk staff. I contacted several numbers provided to me and was asked to contact "Management" but no name or number was provided
Stayed 1 night in Mar 2024

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Delaney

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice property and reasonable price. Unit has some wear and tear, bedroom door doesn’t shut because it is broken. Communication was the only real issue, received wrong address, check in instructions were unclear, didn’t know where to park or find keys or how to pay cleaning fee. No staff on site but they respond fairly quickly via text.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nathan

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Asis

Liked: Cleanliness, amenities, property conditions & facilities
Great place just a solo cup was left and coffee grounds in the coffee thing in onlyyyyy issue

2/10 Terrible

Keisha

Traveled with group
Disliked: Amenities
hidden charges about cleaning. they already took cleaning from the start then they took another 120 for extra cleaning when we already clean the place before leaving. the thing is when i ask them what was it for no one answered. terrible. but the view is nice
Stayed 3 nights in Dec 2023

4/10 Poor

Christopher

Business traveler
Liked: Cleanliness
Disliked: Amenities
They ended up giving me a different property then was originally advertised… there was no parking at the new location so I had to pay extra… also the unit was supposed to be a two bedroom, however the unit was a one bedroom… excuse was the booking site is general and they have multiple properties to rent… this isn’t anywhere on the ad…
Stayed 2 nights in Nov 2023

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Central apparment with view of the docks
Stayed 3 nights in Nov 2023

8/10 Good

Miriam

Liked: Room comfort
Beautiful view of Toronto
The condo is beautiful with a great view of the city. The building is nice and quiet, we didn’t hear loud parties or running at all! The elevator situation in the building is not ideal, only one elevator was working for the entire tower side of the building so there was always a long wait. The condo itself could use a deep cleaning, we found dust and hair in the bathroom and the shower.
Stayed 1 night in Nov 2023

2/10 Terrible

Mheir

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is without a doubt the worst property and THE WORST MANAGEMENT COMPANY EVER. For 2 days air conditioning was not working, shower was not working. They kept on delaying. Shower was barely any water was comping out, never fixed, also the owner said she will send the plumber, no one ever came. I paid with parking included, the parking was not included, so faulty advertisement. I booked Waterfront Haven Apartments but they never got that apartment, they booked me somewhere else and it was hell. Expedia is even worst then them. They don't even try to help. They just say it was refused for a refund and they wash their hands.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kyle

Stayed 2 nights in Sep 2023

10/10 Excellent

Veronica

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Right across the street from the CN tower and Rogers Centre. Stay was great!
Stayed 2 nights in Sep 2023

6/10 Okay

Ashley

Traveled with group
Liked: Cleanliness, property conditions & facilities
It’s a bit different than advertised. Walk to Rogers Centre is 10-15 minutes. Not 3. The main room bed is a double, not a queen. And the second “bed” is a fouton. No face cloths but towels sufficient for 3 people. You could fit two small people on the main bed if you squish and the fouton is incredibly uncomfortable. I’d say this stay is more suited for one or two people max Grocery, Starbucks and food second away!
Stayed 2 nights in Aug 2023

8/10 Good

Sherry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was excellent as we went to two Bluejay games and could walk to Rogers center. We also enjoyed the aquarium and that was within walking distance. The apartment itself had everything we needed. We chose to have breakfast in and have lunches and dinners out.
Stayed 3 nights in Aug 2023

8/10 Good

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Very convenient location for all things to do! Secure location. Easy communication. Many parking options around. Great restaurants very close by. Playground close too!
Stayed 2 nights in Aug 2023